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Reviews of Loutra Resort

Loutra, Rethymno, Loutra, 74100, Greece

#2 of 15 hotels in Loutra

Guests' Choice

Review score

Based on 31 apartment reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.3

  • Facilities

    8.6

  • Staff

    8.6

  • Value for money

    8.8

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 9 August 2025

    9.0
    The apartment was great value in an ideal location all surrounding places were lovely and welcoming. We have a great sta
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Bed was a little hard for me but that is personal preference as husband was fine with it

    I loved the swimming pool, the accommodation the area were very good

    Stayed in August 2025

  • Reviewed: 25 June 2025

    9.0
    Comfortable resort in quiet location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Would have liked a bit more cleaning, changing sheets/ towels etc, now it was every 4 days

    Great quiet Location in the town of Loutra, not too far from Rethymno, and also close to a nice bakery and supermarkets. Swimming pool is really nice, especially for children. The apartment is spacious and has all the facilities we needed :)

    Stayed in June 2025

  • Reviewed: 21 October 2024

    8.0
    Relaxing, quiet, peaceful, charming
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    WIFI - wifi only worked when we were sitting by the pool, i did message the hosts who came to check and said they'd call the internet company but we didn't hear anything back. Then the last 48hrs of our holiday the wifi was not working at all. This was annoying as I have emails for work I had to send via a laptop. In the end I went down to the local Taverna and used their wifi.

    Very quiet, and relaxing. We had the pool pretty much to ourselves most days. Apartment was clean, tidy and spacious.

    Stayed in October 2024

  • Reviewed: 12 August 2024

    9.0
    Great time and would go back probably says it all.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Needed wardrobes in second bedroom. More frequent maid service. No signage for reception

    Great quite location but still 10 min from beach and town Lovely apartment big and great air conditioning

    Stayed in August 2024

  • Reviewed: 7 July 2024

    9.0
    Agradable
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    Los gatos

    Todo en general

    Stayed in July 2024

  • Reviewed: 23 May 2024

    10
    Haven’t seen a better deal in years….
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Need a car but everything else is amazing including host communication

    Everything and I am a very picky person

    Stayed in May 2024

  • Reviewed: 4 September 2023

    10
    Great stay in inland Crete
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    Perhaps they could change the bes linen and the towels more often, like every 2-3 days instead of every 4-5. But it's minor, compared to the benefits of the place.

    The apartment was very comfortable, in a complex that never felt crowded, although it was full. The pools were amazing, surrounded by trees. The air conditioning worked well, no problems with hot water. The complex is 10 minutes away from the beach by car, but it is worth it if you want to avoid the crowds and feel a bit of authentic Cretan atmosphere. There are also awesome Tavernas just 3 min uphill, with nice views, awesome food and playgrounds for kids.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    8.0
    Better than expected.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    A bit out on its own

    Peaceful oasis

    Stayed in August 2023

  • Reviewed: 26 August 2023

    10
    Another great stay with family
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    As per one of the previous reviews, we loved the place a lot for everything it offers. We travel without plans and booking places as we go and we came back for another stay within few days (after seeing west part of Crete). Coming back to the same places happens very rarely I our travels, so it says a lot.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    10
    awesoe
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    Great place for families, spacious apartments, quiet at night, good pool and everything worked. Wifi is great too.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nice people good service, cute, nice pool

    Stayed in August 2023

  • Reviewed: 5 July 2023

    8.0
    Relaxing and quiet
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Nothing to dislike

    Quiet, well managed, clean and tidy. Relaxing. Good location away from the coast

    Stayed in July 2023

  • Reviewed: 13 June 2023

    8.0
    is a great stay. a bit far from the main attractions in Crete but for chill is super good. it’s no resort. just houses w
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    it says “resort” but has no facilities as such. just houses and a couple of pools.

    super nice. clean and spacious. the Pool was great

    Stayed in June 2023

  • Reviewed: 16 October 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Great if you have a car ;)

    Stayed in September 2022

  • Reviewed: 26 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    the furnishings are a bit dated you need a car if you want to visit nearby attractions

    great swimming pool very clean excellent amenities quiet honest and helpful staff - we left some items at the apartment and only realised some days later - the staff found the items and we collected them.

    Stayed in September 2022

  • Reviewed: 25 August 2025

    3.0
    We were really disappointed
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    We stayed for 10 days, we had to ask for housekeeping that happened only once. No where to put your trash, they should install bins and recycling area. The lights in the room were poor with weak neon lights that give you a migraine. The beds were a disaster.

    The pools were clean and nice.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    1.0
    Disappointing and inconvenient accommodation
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 10 nights

    This was the worst accommodation experience we’ve ever had. There was no reception, and the host almost never answered the phone. On arrival at 6 PM, there was no baby crib (despite confirmation beforehand), and we had to call four times before one was finally brought. The bathroom lights didn’t work from day one, the kitchen lights failed a few days later. We tried calling repeatedly from 9:00 to 15:00 with no response. After waiting three days for a fix, the “solution” was just a small table lamp for the kitchen —completely impractical in a windowless kitchen where we needed to cook for our baby. The apartment itself was in poor condition: sofa sheets were covered in ants, towels were torn, insect screens on windows were damaged, the bathroom wastebasket was broken, and cleaning only happened on day 3 and day 9. We could not even request additional cleaning, even if we were willing to pay extra, because no one ever picked up the phone. To make things worse, the provided shower gel was the same as the shampoo, so you didn’t even know what you were washing your hair with. Overall, this stay was unacceptable—dirty, poorly maintained, and with almost no host support. We would strongly advise against booking this property.

    Stayed in August 2025

  • Reviewed: 6 June 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The communication was not good. Took forever to find anyone to speak to or get ahold of them via booking.com.

    Great value. Very quiet.

    Stayed in June 2025

  • Reviewed: 22 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Cat poo on grassed areas. Stood in it twice in bare feet. Murky pool.

    Quite apartment. Decent size pool. Good aircon.

    Stayed in August 2024

  • Reviewed: 9 August 2023

    1.0
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 25 April 2023

    5.0
    no good…
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    caretaker or whoever she is, her name is POPI, isn’t good to communicate with clients.

    nothing to say about the property. but communication with the caretaker or whoever that person is, was very poor because she doesn’t reply at all. we complained about the WiFi but until we left there’s no reply at all from her. thou we know she just live around the area of the resort. my daughter messaged her and called her 3x but never replied. my husband messaged and called her as well. but the same attitude of her maybe…WE WERE IGNORED THE WHOLE DAYS WE WERE THERE. WE RUN OUT OF OUR MOBILE DATAS. So, the only possible way was to locate a place with WiFi.

    Stayed in April 2023

  • Reviewed: 23 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Extremely helpful and friendly hosts

    Stayed in April 2023

  • Reviewed: 7 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 15 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

Showing 1 – 25

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