Only a minor issue with the aircon leaking in the room.

Everything was wonderful. The family suite was large and very spacious. The reception staff (Christos and Gabrielle) were very helpful to us, there was nothing they couldn’t help us with. They met us from our transfer and helped us navigate our way to the hotel. The breakfast was delicious and filling, with lots of variety.

Stayed in September 2025

We enjoyed a shared space. But, if shared space were a bit wider than now, it would be more relaxing.

Good location with so great view & nice breakfast! Friendly staff to make us spend good time.

Stayed in August 2025

The view of the hotel is breathtaking and the location is great, in centre of Fira and very close to central bus station, just about 15 minutes walk and you can get the local buses to go to the beach and different areas of Santorini, lots of shops, cafe and restaurant, even though it’s in centre but once you are in the room very quiet and peaceful. Chris has been very nice and helpful and the rest of the staff are kind and friendly. Room was big enough and comfortable with all facilities like iron, hair dryer and kettle. Breakfast was good enough. Definitely would recommend Kastro suites if you want to stay in centre of Fira close to everything.

Stayed in August 2025

Localization, excellent views for Fira. Close to everything.

Stayed in August 2025

Honestly, the beds could have been a bit more comfortable, but this was really minor compared to everything else

A wonderful place! The staff were absolutely amazing – so kind, attentive and helpful throughout our entire stay. The location couldn’t be more central, and the whole experience was a true delight. We really enjoyed every moment here

Stayed in August 2025

The view from the hotel is breathtaking!!! Totally worth it!!

Stayed in August 2025

Bathroom needed some revamp the bathtab looked old and worn, the cleaning was ok although it looked like the bathtab and floors were not cleaned daily and the extra bed for the one child was uncomfortable.

Location was great, the manager was great, very helpful stuff, the breakfast was a pleasant surprise! Bath towels and sheets changed daily. Had common pool and little seating area with amazing view!!

Stayed in August 2025

Everything, except the stairs :) Chris was amaizingly thoughtful and kind to help us with the luggage in very early morning

Stayed in August 2025

Amazing views and room was beautiful. Chris treated us very well. Will return for sure.

Stayed in August 2025

Everything was great!

Great location, view, breakfast, room: everything was excellent. Chris and the staff were friendly and helpful.

Stayed in June 2025

Nothing.

What a view!! I actually don’t think the photos really show you how amazing this place is. In the heart of Thira (the cable car is across the road) so many food options at your doorstep. The staff were amazing and met our transfer at the main road and carried our bags to the hotel. Our family room with view was HUGE! I definitely didn’t expect it to be this large. 3 bathrooms! We would highly recommend this accommodation, breakfast was also so delicious and the best we had on our 5 week holiday through Europe.

Stayed in July 2025

Great Location and Accommodation. You need to be fit to walk with your luggage uphill.

Stayed in July 2025

it’s the best location in capital - just 2 minutes from the road to carry the luggage!! caldera view, pool, temperate in suites, you don’t need to use air conditioner 🙌🏻 you are living right in the center very friendly service personnel the best host Chris - very kindhearted, whichever you need, he will help you

Stayed in July 2025

Loved everything, don't have any negative to say.

Loved the hospitality, Chris and Gabriel, you guys rock and made our stay more enjoyable. Location, Location, Location, this is the place to stay. What a view!!!

Stayed in July 2025

Our recent stay in Santorini was absolutely wonderful, offering incredible value for money. The location couldn't have been better, putting us right in the heart of everything with easy access to all amenities and transportation options. The absolute highlight of our experience was our host, Gabriel. He was truly a star, guiding us to the best spots and top restaurants, which allowed us to make the most of our short time in Santorini. His recommendations were invaluable! While the pool isn't large and might disappoint those expecting to swim laps, it didn't bother us at all since we spent our days exploring the beautiful beaches. And speaking of views, the terrace offered the most amazing panorama! Overall, we had a fantastic time and highly recommend this accommodation for a memorable Santorini getaway.

Stayed in July 2025

Both mornings we were awakened by construction noise. We needed to get up and get going but would have liked to sleep a bit more.

Location and views were amazing. Breakfast was lovely.

Stayed in July 2025

Loved the location! So central & the pool was a lovely place to chill. Chris went out of his way to make sure we were comfortable!

Stayed in July 2025

It exceeded our expectations. Usually hotel rooms in Greece are very small but even the bathroom was large. We liked everything!

The location was absolutely perfect! Tucked away under the restaurant and beside the shopping area. Near food and fun but also quiet. All our friends were so impressed with the location and said they’d stay at kastro suites next time. Very clean rooms. We did not use the pool because the island had so many other beauties for us to enjoy. Complementary breakfast was excellent. The area outside of our room had a beautiful seating area to chill. And the staff was so nice!!

Stayed in July 2025

Chris was just superb, as were all the staff in the bar/restaurant above

Stayed in June 2025

I think the hotel is connected to the bar upstairs. The bar owner very rude.You have to go near bar to access hotel and he asked us rudely what we were doing there? We said we are staying there. Another visit to bar to buy water same kind of treatment. shame it colored our experience of hotel. Room and surrounds lovely though.

Great place awesome location. Lovely check in staff and breakfast waiter.

Stayed in October 2024

The furniture and beds were very uncomfortable. Probably a good thing in that it caused us to spend very little time in the room and we were thus out and about in the city and island.

Location was wonderful. The view from our patio was perfect. The location was right on the cliff overlooking the harbor and the caldera. The included continental breakfast was excellent and a perfect way to start the day. The waiter was extremely helpful and even helped to arrange our transportation to the ferry for the next phase of our trip.

Stayed in October 2024

Location

Stayed in September 2024

Friendly staff Good location Nice surroundings

Stayed in September 2024

The mattress was horrible and truly needs to be replaced. Thank goodness for lots of good pillows for cushioning

Breakfast was fabulous, plentiful, and served cheerfully by Marios. The entire staff could not have been more helpful and friendly and anxious to please. I had taken the wrong converter for electricity and consequently for my phone but Sophia fixed me up quickly

Stayed in September 2024