The staff was not warm at all, we had breakfast included and they mention at the entrance we would be offered coffee and no one offer us anything, the most of the staff wouldn't say good morning and would collect our plates still with food without asking. I have to say this treatment was not for everyone. There were a handful of customers that were welcomed and served special coffees like frappe or fredo cappuccino (I was dying to buy one of those) It would have been nice to see more smiley faces among the staff. The room cleaners were very disruptive and would not respect the do not disturb sign, they were knocking at the door before 10am every 15 mins despite the sign being on. The day we left the staff were calling from reception at 10:57 to asks us to leave, despite that we were very respectful of the rules and paid our bill the night before as they asked. The resort asks customers not to leave towels in the sunbeds and leave the area , yet every time we went to swim, the pools were empty but all the sunbeds reserved with towels and the staff would not help. For a hotel marked a 5 star 🌟 we have a room for 4 we were given 1 double bed and 2 sofabeds, 2 cups instead of 4 and no ironing board and iron as we usually find in other hotels.

The pools are great, the access to the beach was convenient. The food at the restaurants was nice and the restaurant room service was efficient. We gave tips for every service we asked and staff didn't seem comfortable receiving them, I didn't know if it was correct but the hotel doesn't mention anything.

Stayed in August 2025

Everything was excellent

I can’t say enough great things about our stay! From the moment we arrived, the staff made us feel genuinely welcome — always friendly, professional, and ready to help with anything we needed. The food was absolutely exceptional. Every meal was delicious, beautifully presented, and offered a great variety to suit all tastes. Whether it was the breakfast buffet, poolside snacks, or dinner at the on-site restaurant, everything was fresh and flavorful. The amenities were top-notch. The pools were sparkling clean and the perfect place to relax during the day, while the private beach access was a dream — clean sand, clear water, and plenty of loungers available. Everything throughout the property was well-maintained and spotless, which really made a difference in our overall experience. If you’re looking for a relaxing, high-quality getaway with amazing service, great food, and beautiful surroundings, this hotel is the place to go. We’ll definitely be coming back!

Stayed in August 2025

Nothing

Brilliant location, nice beach and good facilities.

Stayed in July 2025

A part of GYM there is not any sport court available.

Hospitality on very high level, restaurants are very nice and with high food quality.

Stayed in July 2025

Nice resort, good services, kind personnel.

Stayed in July 2025

Insect bites

Everything

Stayed in June 2025

Finding this difficult to answer!

The hotel is fantastic! Clean , in a perfect area the water taxi into the town was brilliant! Everything was more than we expected will be back

Stayed in July 2025

If you want a holiday where you just lay back, rest and relax this is the place. The beach, the pools and service are excellent. Transport into town is either a short 2 euro ride into town or 4 euro taxi boat. Even to walk into Skiathos along Megali-Ammos beach is easy. Hiring a vehicle / quad is simple and exploring the island is fantastic.

Stayed in July 2025

Not so good. Staff were excellent or needed more training. nothing in between. Bar staff/waiters variable. Had to negotiate to get 2 towels per person for the beach/pool. Always need two each. 5 star hotel

Good. Staff were excellent or needed more training. nothing in between. Olga was brilliant and is the benchmark for a 5 star hotel. Angelo very helpful. bar staff/waiters variable. Manager very helpful with one hour checkout extension Thank you for looking after us

Stayed in June 2025

The room cleaning could’ve been more in depth, and there was no stocking up of teas & coffees

Location is great, water taxi from the back into town each night. Amazing breakfast, great pools & incredible staff who go above & beyond time after time

Stayed in June 2025

Requested a double and got two single beds.

The hotel had fantastic facilities particularly the beach. There were always sun beds available and a great drinks service on the beach. The room was nice and spacious. Breakfast was also good. The boat taxi was good to the town.

Stayed in June 2025

I really didn’t like how they segregated the dining room in the morning for people staying in the suites and those staying in rooms, whether deluxe, king, etc. I found out that we were paying more for a deluxe room because of booking earlier and we could have had a suite for a lesser price. But still you were relegated to a lesser breakfast room. If I had known only suites had use of the infinity pool and other extras when I booked I would have chosen the suite.

The location couldn’t be better. It’s lovely and stylish and very comfortable beds. Lovely rooms.

Stayed in September 2024

Nothing

Lovely, clean rooms, bar, pool, beach all excellent, breakfast good choice.

Stayed in September 2024

All good

The staff was amazing Nice customer service

Stayed in July 2024

For a “luxury” hotel you would expect tea and coffee making facilities in room as standard rather than for an extra fee. Apart from that all great.

Amazingly helpful and friendly staff. Own beach with water taxi to main town.

Stayed in June 2024

The layout is quite bizarre in that the view of the sea at both pools is obstructed by two restaurant structures. It would have made much more sense to have built the restaurants behind the pools so you could actually enjoy the sea views whilst at the pool! There were quite a few beach bed early reservers, which isn’t the hotel’s fault. There were a couple of areas of the hotel that weren’t finished (eg by the pool toilets), that had boarded up areas and an area clearly used for staff as a smoking area, which was a bit bizarre considering there are plaques by reception stating it us been opened since 2012. Our only real gripe was that every day we would turn off the lights and air con when leaving the room, and we would set aside towels as instructed on a placard. Each day we would return after the cleaners had been in to find all the lights on, air con blasting and also the room balcony door open (with just the screen door covering), which felt extremely counterproductive and bad for the environment. To top it off, when we were checking out, we were advised we would have to pay a €10/d environmental tax. When we raised our concerns above, the gentleman did not seem to care and said ‘the government just want the money’. We tried to say they should discuss their environmental policy with the cleaning staff but didn’t get far. It was a shame as it 1) felt like a scam, and 2) genuinely poor environmental practices.

Lovely location in a quiet area but with a direct stop on the water taxi straight to the port. Friendly and attentive staff. Rooms were excellent and spotless. Fabulous views of the sea and good beach access. We ate lunch at the hotel twice and it was surprisingly good for hotel fare. There was an excellent gym, and both pools were lovely. The little restaurant directly next door, which shares the beach, was very good and we went there for several lunches. We loved getting the water taxi to the old port for dinner every night (€3.75 per journey).

Stayed in June 2024

the gym could be better. and the pool stay open later.

Stayed in May 2024

Location was excellent right on the beachfront and only a short cab or boat ride to the main town. There were two gorgeous pool areas that were serviced by a bar and cafe. The buffet breakfast was amazing - they didn't forget anything. The staff were really friendly and helpful.

Stayed in August 2023

The beach. It is from another film. You need to up grade everything ! Make it modern, confy and clean. Bring some sand, remove the stones.

I liked: breakfast, pools, staff, restaurants

Stayed in September 2023

Beach towels are limited to one per person per day, which isn't ideal. Car park is quite small and you are not always guaranteed a parking spot, even though you are a hotel guest.

KBR is a great hotel, located very close to the city centre with multiple beaches and amenities nearby. The hotel staff were very friendly and always happy to help. The rooms were very spacious and offering a great sea view.

Stayed in August 2023

Some staff could have been friendlier.

The location was great- boat Taxi and bus stop at hand. Very clean, great views. Lovely staff at the spa, nice lunch menu and a couple of beach bars very close.

Stayed in July 2023

The shower in our room wasn't great, but usable. TBH, everything was very good, I would recommend this resort

The room was lovely with a beautiful view. The service was very good and efficient, staff are very friendly. everything was clean

Stayed in July 2023

Rates were extremely high.

Bedrooms were comfortable and clean. Right on the beach. Staff were exceptional. Friendly and helpful. Water taxi comes right to the beach. Restaurant was good. Pools were great in the heat of the day. Bus stop 8 right outside the resort.

Stayed in July 2023

The downside about being in such a pretty location is that you have to be able to manage a few steps and gentle slopes.

Beautiful location tucked into the hillside. Stunning views of the sea and small islands, delightful gardens from your balcony. Breakfast buffet is served in the Amvrosia restaurant. Here you can find a selection of cooked/cold continental/ pastries/ fruits/ bread/ muffins/ preserves/ juices and fresh water and the Omelette/pancake bar. Tea and coffee served at your table. To say the staff are helpful is something of an understatement. They are all invested in one thing and that is to make sure you have a great holiday. Two pools with easy access steps and a small toddler pool. The K Bar serving drinks and snacks between the two pools was always a welcoming, clean and well staffed watering hole. Light lunches delicious but if you want something more substantial then that was catered for in two further dining areas overlooking the Aegean. Access to the beach down paved shallow steps or a slope with handrail. Staff available to bring drinks down to you on the beach. A few yards along the beach is the Water Taxi jetty. There is a timetable sign and you just wait on the beach, (not on the jetty, the guys need room to jump off and tie up the boat plus bits of the jetty move when the boat gets alongside) A trip into Skiathos Town takes 15mins and costs 4 euros and you arrive right in the middle of countless shops and water front bars and restaurants. Back up on the main road are bus stops to take you into town or along the coast to some wonderful beaches. Two euros to get to Koukounaries for example. Buses run every 15 mins and the bus stops are numbered. Kassandra Bay resort is number 8. We hired a Suzuki Jimny for a couple of days, organised by the hotel. The car was delivered and picked up. Communication with the hotel before the holiday was easy by email. Information about our stay, any special requests and queries were readily and promptly dealt with.

Stayed in May 2023