As this is supposed to be a 5☆ hotel, we would have expected the little bottles of water to be replenished each day. More bathroom facilities, a face cloth etc

Nice hotel, Staff nice and friendly. Very nice roof lounge and bar area to eat out.

Stayed in August 2025

N/a

Everything was fine, staff helpful and friendly

Stayed in August 2025

Shower over bath. They did provide a slip mat which helped.

The very helpful staff. The family room was spacious, the pool / bar and changing facilities on the 9th floor are great. Especially handy to have access to a shower and changing room after check out if you've got a late flight out. Help with bags to room, storage of bags for the day after checkout and assistance ordering a taxi for the airport. Extensive options for breakfast. Air-conditioning worked well.

Stayed in August 2025

I ordered a burger for lunch, and unfortunately, it had a strong burnt smell. However, my husband ate it and didn’t mind.

The beds were very comfortable, the staff was friendly and helpful, and the hotel offers convenient parking.

Stayed in August 2025

The staff was excelent.

Stayed in May 2025

Maybe updating the rooms.

Excellent, clean friendly and very helpful staff and the location for us was perfect.

Stayed in July 2025

If you book this hotel because of the pool, don’t expect a lot. The pool is clean and overall good, but the depth is only 0.9m, keep this in mind.

We were here 3 days only and it was nice. The hotel is quite old, so rooms are quite old-fashioned but if you like this old-style luxury hotel vibe, it’s perfect for you. Rooms are really spacious and clean, noice cancellation is perfect, we never heard anything from other rooms or corridors. I don’t really get complaints about breakfast, as many people wrote here. On my opinion, breakfast was good, big variety of typical breakfast options and some local food and desserts as well, we enjoyed it a lot. I don’t know, if we were lucky or it’s always like this, but we’ve never met any families with kids, only sweet elderly couple, which was really nice.

Stayed in July 2025

Incredibly friendly staff, good location for walking to the port & sea, lovely roof balcony/bar

Stayed in June 2025

Not safe for small children. We stayed in a family room on the 8th floor, windows can fully open, no bars, no locks on windows and the sofa bed was placed right under the window just to make things a bit more dangerous!!! Also in the pool was a big dead cockroach beside the back wall, was very disturbing and disgusting.

Good service, very nice and friendly staff, nice lobby, good location, the food at the restaurant was very good and the pool was small but lovely.

Stayed in March 2025

The pool was very cold. The personel described is like 28 C - my body (that could take the bath said 22-23 C).

The hotel was fresh, nice. Fine staff

Stayed in April 2025

Food could be of higher quality, both at restaurant and at breakfast.

location / restaurant view

Stayed in May 2025

The room needed to be modernised and redesigned. Despite the fact that overall size was good, the distance of the bed end to the wall was barely half a meter. Also although I had booked balcony & city view, I was given a window room, looking at the atrium.

Staff was very polite and the hotel was very clean. Breakfast was also very good.

Stayed in March 2025

Hotel located on very busy main road. The view from the room was quite disappointing. Breakfast could have included fresh juices and fruit

Pleasant hotel that includes the usual amenities you can expect

Stayed in March 2025

Windows because it was very noisy inside

Staff was exeland

Stayed in March 2025

the rooms were not renovated and the bed was not good

everything else was in ok and beautiful, new, including the pool, the restaurant and the reception, all ok

Stayed in January 2025

Location is good

Stayed in January 2025

Car noise from the street.

Clean and big enough room.

Stayed in January 2025

This is not a 5 star hotel. The rooms need to be renovated (especially the bathroom) and it needs better sound isolation between the rooms. Also parking should to be free of charge for a 5 star hotel. Breakfast is very basic, needs improvement. And a little something that other hotels do - a small guesture for a ‘happy birthday’ of a guest it would be very appriciated.

The staff were very kind and helpfull, also the location is 15-20 min walking to the city square.

Stayed in December 2024

The thermostat doesn’t work. The room was very hot and the advice was to keep the window open, the window going out onto a very busy street with heavy traffic😦

Beds were comfy, breakfast plentiful. 9 floor restaurant is great. Stella and Glykeria at the restaurant were really great, food was very good.

Stayed in December 2024

The pool was small. OTHER THAN THAT IT WAS GOOD

The behaviour of the staf was excelent, very polite, very friendly guest oriented.

Stayed in November 2024

Breakfast content could be more extensive

Stayed in October 2024

Rooms have to be renovated

Clean, staff was polite. Breakfast was okay.

Stayed in October 2024

EVERYTHING WAS VERY NICE!

Stayed in October 2024

Breakfast was poor, Bathroom is very Tiny and not so clean! Room is small.

The entrance was big and good, Roof Top BAR was ok and staff was friendly!

Stayed in October 2024