The breakfast buffet could use more variety. It was exactly the same every day. The quality was okay but not exceptional. The property as a whole could use some updating. Things mostly work but it’s clear that the hotel could use some renovations.

The location was 10/10, fantastic and right on the beach. Also within easy walking distance of many nice restaurants. The staff were also exceptional, going out of their way to respond to small things we brought to their attention and to make sure we were comfortable.

Stayed in August 2025

Nothing to complain about

We got all-inclusive and it was great. The food was delicious and there was a lot of variety. The staff was particularly friendly and helpful. The hotel is right at the beach, we had direct access to the sea. The pool was a good option as well.

Stayed in August 2025

Our room was slightly dated, particularly the bathtub. But still very comfortable.

We were upgraded to a pool-side room and it was an amazing stay. Next time we plan on booking to pool-side because it was so convenient to have the loungers, pool, and sea right outside your door. The staff were excellent.

Stayed in July 2025

Great room with amazing service. Really great choice having a room and the sharer pool.

Stayed in July 2025

Nothing!

At check in the front desk complimentary offered to move my dad closer to my room and upgraded us to full board. The staff is exceptionally personable, takes good care of the property, and the food options were expansive. The pool with swim up bar was fun.

Stayed in July 2025

A lot of run down properties near by, beach was quite rocky Price for the buffet was 30 euros per person which we found very expensive for a buffet,however there were very nice restaurants much cheaper and better food within walking distance

Very clean, staff were friendly and accommodating

Stayed in May 2025

The hotel needs redecorating. Some rooms have noise from the hotel entertainment which finishes at 23.00.

The location was peaceful and quiet on the beach at Grand Bay. Kolymvari is a small fishing village with a few bars and restaurants - not for anybody looking for nightlife. All the staff at the hotel were polite, helpful, friendly and very professional. They all went the extra mile to make sure everything was to our satisfaction. Food was plentiful and of a good standard. The rooms are well appointed and comfortable with an efficient maid service.

Stayed in May 2025

We had to pay for extended All inclusive before departure.

Stayed in September 2024

Overall, everything was excellent. The food was delicious, and the area is great for walks. Canya is nearby, making access easy. Andreas at the pool bar ensures that you have a great time. His attitude and expertise are top-notch, and anyone served by him is lucky.

Stayed in August 2024

Rooms. View. Locations. Most important the staff

Stayed in September 2024

Some things has to be taken care

The location is splendid and very good to rekax

Stayed in September 2024

Friendly staff, very quiet and peacful environment, good choice of food

Stayed in October 2023

Outstanding! Loved the beach location, food, drinks and service. Amy... our front desk assistant went far beyond in providing outstanding service. I will highly recommend this resort to our friends.

Stayed in August 2023

The hotel is amazing! Right by the beach, really nice pools and amazing staff. The food was great and varied.

Stayed in September 2023

A bit of inconsistencies in the quality of the drinks/cocktails and the food (we were not impressed by the a la carte restaurant)

Quiet location but easy to get from Chania, and great staff. Room was spacious, and easy access to the beach from the hotel. Great stay for a few relaxing days !

Stayed in October 2023

It could be with some updating/ modernisation

Stayed in September 2023

There wasn't much to do or see in the village. At the hotel, there could be more entertainment available.

The closeness to the private beach, the weather, the cleanliness and the food were very good. Personel was helpful and friendly..On the last evening of our stay, we were able to see baby turtles come out from the sand and go into the sea.

Stayed in August 2023

It was full of kids and guests who didn't respect the fact that they couldnt book the loungers with towels which they always did, even for couple of hours when the swimming pool was empty and probably they were out or eating letting us without space many times.

I would have loved to stay in the Giannoulis Bay beach ONLY ADULTS but regarding a problem of air conditioning in several rooms they changed our reservation to their sister hotel Giannoulis Pearl Wing full of kids which I wanted to avoid x.x But due to this inconvenience they offer us all package included and we really appreciated it!. The buffet was very good, staff very well organized, very kind, good athmosphere, nice beach and swimming pool!. I must stand out the service, attention, hospitality of the staff and receptionist were excellent, very well organized, very kind!! I would specially thank to Amalia which helped us since the beginning of our stay. Thank you so much to reception team for being so nice and kind and for the little present at the end of my stay! ευχαριστώ :)

Stayed in August 2023

The gym was not clean - some of the equipment was broken . There was no sanitizer in order to clean the equipment once used - very disappointed. The a la carte restaurant lacked any style or atmosphere

The property is situated on a lovely beach with clear water for swimming and has the most amazing swimming pool . Beach shoes are recommended as the sand gets very hot ! The staff are very attentive and friendly

Stayed in July 2023

Everything was on the high level. I will back next year!! Thank you!

Stayed in July 2023

high variety of dishes, varied all day and fair quality

Stayed in June 2023

Geen min punten

De service was echt top!

Stayed in May 2023

Toilet flush was a bit difficult to use but not a huge problem.

Beautiful location, pretty good selection of food. Rooftop restaurant was amazing, very high quality. Staff are exceptional.

Stayed in May 2023

I wish I had known how far it was from a town...not much to do off property but not really like I wanted to anyway.

All inclusive meals--you cannot beat it!!! The beach is so beautiful (rocky sand, but beautiful) and the food had tons of options, even for people with allergies. Drinks were strong and great.

Stayed in October 2022