Maybe instructions should be given for the jacuzzi use.

The in room jacuzzi was amazing! It really adds to the room. It was spotless.

Stayed in August 2025

One of the ladies working at the breakfast restaurant brought glasses for the water, by putting all her fingers inside of them.

I would give it strong 4 stars hotel for the things hotel provides, for example: robes, room slippers, even tooth brush kit-something that not every “good hotel 4 stars in Europe would provide. The ladies at the reception were kindest and sweetest people, very helpful and polite. Everything we requested upon our stay, was always answered with a YES! Room was spacious, good AC, even complimentary water/tea/coffee. Our windows were facing the main road which was always busy with tourists, but we did not hear any noise.

Stayed in August 2025

Only the wifi was not good

Everything was very good staff so friendly 🥰

Stayed in June 2025

I couldn’t stay longer

Hot tub and big rooms

Stayed in May 2025

Very nice place. Spacious. Very clean. Near the beach and restaurants. We loved it.

Stayed in September 2024

They didn't change the towels during the three days we stayed there.

We liked the location near the sea and many restaurants and stores. Also, it was comfortable having two single beds for the kids.

Stayed in August 2024

My stay at the Elia Platanias Hotel was simply fantastic and exceeded all my expectations. From the moment I arrived, i was warmly welcomed and immediately felt at home. The entire staff was incredibly friendly, attentive, and always available to assist with any questions or requests. The hotel itself is beautifully designed, combining modern elegance with the charming essence of Crete. The rooms are spacious, impeccably clean, and stylishly furnished, offering breathtaking views of either the sea or the meticulously maintained garden. Despite the lively atmosphere in the surrounding area, with bars and clubs nearby, the hotel provided a peaceful and comfortable retreat where i could unwind. The beach right in front of the hotel is clean and well-maintained, with comfortable loungers and shaded umbrellas. The crystal-clear waters of the Mediterranean invite you to swim and relax – simply perfect! Breakfast was another highlight. There was a wide selection of fresh, regional products that left nothing to be desired. From fresh fruit to local specialties and international classics, everything was available. The hotel’s location is ideal for those who enjoy being close to the action: restaurants, bars, and shops in Platanias are all within easy walking distance. Additionally, the proximity to Chania, one of Crete’s most beautiful cities, is another great advantage. All in all, I had an unforgettable vacation at Elia Platanias. The combination of excellent service, a lively location, and outstanding cuisine makes this hotel a true hidden gem in Crete. I will definitely return and highly recommend Elia Platanias to anyone looking for a vibrant and luxurious holiday on this beautiful island.

Stayed in August 2024

Jacuzzi is for common use, but the water was dirty inside...

They have garage for cars, that is awesome in place like that !

Stayed in August 2024

Everything was perfect! The size of the room, the comfort of the bed. The shower. The balcony looking onto the main street. The location and how close it was to all the shops, restaurants and the beach.

Stayed in July 2024

Property was close to everything we needed short walk to the beach as well as lots of restaurants. Would definitely stay here again highly recommend

Stayed in July 2024

There was no date of expiry on the cereal bottles. Probably, this could be included in future.

Location to breakfast venue was appropriate. There were one or two new dishes everyday.

Stayed in June 2024

TV was Internet based, and rather poor.

Breakfast was rather plain, but it got me started- and it was only ten euros! The (double) A/C was a godsend!

Stayed in June 2024

There are staff very caring and talking feelings like family members, cleaning great 👍, location is best 👌, inside room spa bath 🛁 that's great , over all the best hotel for couples Thnkyou

There are staff very caring and talking feelings like family members, cleaning great 👍, location is best 👌, inside room spa bath 🛁 that's great , over all the best hotel for couples Thnkyou Balwinder

Stayed in June 2024

- It is located on the main street, so sometimes at night it was very hard to sleep due to the noise. - Breakfast was a bit dissapointing, not very greek style... not a lot of choices for vegetarians.

- Very nice place, very nice owners, very private! - I had a personal jacuzzi (inside the room), super cool model, very modern, with ultra cool lights and different bubble modes - Very good cleaning of the room, every single day. - Very cool shower - Close to the beach, and many little shops around - Cute small balcony

Stayed in May 2024

Everything was great. A nice location and a beautiful stay worth visiting.

Stayed in April 2024

No lift to the room, which was on the first floor. The shower is leaking, and our bath mat was almost every time wet. No salt an pepper which would be nice essentials for cooking. Fridge must be defrosted regularly as our salad and yoghurt were frozen even in the fridge area. Lack of utensils.

Nice appartment. Comfortable beds. Great location, close to the beach, restaurants and shops. Jacuzzi and roof garden was a pleasant place to spend time, especially when you can't swim in the sea due to big waves.

Stayed in August 2023

Everything was perfect!

Stayed in August 2023

It was very nice, the staffs are very kind. Location is very good, the beach is the end of the street about 3 minutes by walk. Breakfast is really tasty, everybody can find own type

Stayed in July 2023

Nothing.

Kostas was very kind. He upgraded our reservation for free.

Stayed in June 2023

Fantastic location and beautifully presented. The outdoor jacuzzi was a real treat after a long walk to Balos Beach!

Stayed in September 2022

N/A

staff is very professional and very helpful. breakfast was really good too.

Stayed in August 2022

It is not the most state-of-the-art all-in accommodation. There is no pool, which may be a pity since during my stay, there was too much current in the sea, so no swimming the entire week. This accommodation is more for work-related stays instead of full holidays, in my opinion.

This hotel was located near both the beach and the main street of Platanias. It was a pleasant accommodation, the apartment was huge for one person (for four persons it may be too small). The bed was excellent and the view from the balcony was fabulous. Every day the room was cleaned, so after work it is a nice welcome home every day. The bathroom was amazing: the shower had three different options: rain shower, massage shower in the wall and a hand-hold shower with both hot and cold water. The people at the reception were always very friendly and arranged every wish you had.

Stayed in September 2022

All good

Breakfast has decent choice of items and the location breakfast hall is excellent.

Stayed in September 2022

We booked the room for the jacuzzi in the room, which immediately when turned on, was filled with black flakes specific to jacuzzis that are not cleaned properly/maintained (you can look it up on Google, jacuzzi black flakes), the manager came to check and just sent someone to clean the outside of it, which clearly wasn't what they needed to do, you need to put some solutions inside like the "oh yuk jetted tub cleaner", and let the jets run for 30 minutes then repeat for like 2 times, probably 4 times given the state it was in, also the shower of the jacuzzi didn't work either, she said the repairman would come tomorrow to fix it which never happened, therefore the jacuzzi never worked, it was just bait. Secondly, we showed the manager that the balcony door was stuck, you had to push/pull REALLY hard to open or close it, she didn't say anything about it, just pretended like she didn't hear it. We paid for the breakfast for three days, we ate only on the first day as it was really poor, i preferred to go out and eat instead. Very bad experience, I don't understand how this hotel can have rating 9.

The shower was ok, the rest was terrible

Stayed in June 2025