Very good place. Nice stuff.

Stayed in August 2025

It was in a pedestrian area so quite difficult to locate whilst dragging a heavy suitcase.

Booked in an emergency after our flight was cancelled, They were very helpful on arrival.

Stayed in August 2025

The bathroom was so small that the floor was always wet.

The location is the best in the center of Heraclion.

Stayed in August 2025

Room was set up in a very odd way with beds having feet facing each other rather than next to each other like in other hotels in Europe. The hotel was incredibly loud and we were woken up multiple times throughout the night. We found the staff to be incredibly rude. We stored our bags there for the day and when we returned prior to going to the airport we asked if they could fill up our water bottles at the bar where the hotel staff were sitting. They absolutely refused and told us if we wanted water we could buy it. Seems like for what we paid the least they could do is give us some water from the sink.

Great location with easy check-in. Shower and air conditioning worked well

Stayed in August 2025

İt was kind of old hotel, cooler was not working, breakfast was not good and enough, there was not a safe in the room, it was in the lobby and was daily 2 euro

İt was not far from center, near central bus station

Stayed in July 2025

The breakfast lacks some fresh vegetables.

Well situated for my needs. Besides that, I had a room at high floor with view towards sea, mountains and town.i enjoyed it. Staff was generally ok.

Stayed in July 2025

small washroom; the same breakfast everyday

location, helpfulness of reception desk

Stayed in July 2025

I have mobility issues. So the toilet are is very tight for me. The toilets need to face into the room and not into the sliding doors. And no toilet on the ground floor. Heraklion does not cater for people with mobility issues. All toilets are upstairs with no lifts at restaurants coffee shops all the same

It is always very clean staff are always very welcoming and the location is perfect for us

Stayed in June 2025

Not a friendly foyer a bit impersonal, the staff were great.

Helpful staff, central location comfortable room good price

Stayed in June 2025

Very noisy location and uncomfortable bed.

Great central location and friendly staff 👍

Stayed in June 2025

The Wi-Fi connection was a bit unstable. The shower is a bit troubling because there's no possibility to close it completely; therefore, the entire bathroom will get wet. Anyway, this is very common in Crete, so it would have happened everywhere.

The location of the hotel is perfect, very easy to reach from the airport or from the central bus station. If you are sensitive to sound during the night, I would suggest asking to be placed in a room that faces the internal courtyard.

Stayed in June 2025

Very old facilities, which I could live with, but WiFi was unreliable.

Amazing location in the dead centre of old town Heraklion!

Stayed in May 2025

Old furnitures, uncomfortable bed and pillow and too much noise coming from outside

The place was good and very good location. Staff was very polite and helpful.

Stayed in May 2025

Night clubs across the street played wall shaking thumping base till 4am

Clean nice room. Perfect downtown location.

Stayed in May 2025

Poor Internet. The hotel needs redecorating. Looks like from 70' last century. Inside is even a phone box. Also lack of some drink bark makes impression that this is student house rather than hotel.

Excellent location. The hotel is situated in the city centre. Around cafes, shops and restaurant. It rather place for younger people, because on Saturday was a bit loud because of the street party. Very friendly staff, for sur I will return to El Greco hotel.

Stayed in May 2025

No place for cars to pick you up Taxis to far away.

The area. Near to everything

Stayed in May 2025

No hair dryer machine

Location and room

Stayed in April 2025

It was all good value for money .

The location was perfect ! Staff friendly and lovely family room, clean and quiet.

Stayed in April 2025

There is Good and clean rooms staff customers service is top notch

Stayed in April 2025

A/C did not heat

Quiet room good sleep

Stayed in February 2025

the bathroom is very narrow, and the basin is crammed into a corner, just enough to be used by a small child. The mattress was hard. The room needs renovation. Due to traffic changes in the city, the hotel is not accessible by vehicle. You can get relatively close by vehicle and after a short walk you are at the site.

The staff is polite. Hotels' location is central. It is an ideal spot for walks and visits to most of the city's points of interest

Stayed in February 2025

Centrally located clean , courteous staff all at a reasonable cost.

Stayed in November 2024

Bathroom door opening in opposite direction, to give needed space. Cramped width of room.

Location, en-suite bathroom, 24hr reception, late checkout (12pm)

Stayed in November 2024

The beds weren't that comfortable, just ok

Friendly staff, great location and enjoyed my stay

Stayed in October 2024