Nothing

Location so clean se to the beach Staff were super accommodating and friendly

Stayed in August 2025

Would have liked staff to come around to guests for drink orders, more facilities in the bathroom would have been good

Pool was great especially kids pool. Staff friendly, Efficient room cleaning

Stayed in August 2025

The lobby and the main saloon need to be updated. The furniture and even the smell feels dated.

The pool, especially the kids pool. My kids loved it!

Stayed in August 2025

There nothing not to love about this place.

Various spacious room with excellent view. Excellent facilities no need to leave the resort other than to explore. Small shop within the resort for all essentials and not overpriced like you would expect in a resort. Great daily breakfast, themed nights with entertainment, nothing another question. Extremely family friendly. The service was I’m above and beyond. I’m here come here, Jonah Noah go mommy go to mummy

Stayed in August 2025

The early morning sunbed towel reservations, particularly ones who take 4 or more with people who turn up to use them 2 hours later. It's a problem at most resorts with sunbeds.

Great place to base yourself around Chania, away for the hustle of town but a great opportunity to relax and unwind. The pool overlooks the beach, the sunbeds are limited for the size of the resort and many people reserve them with towels contrary to the signs everywhere saying they will be removed, but we managed to get sunbeds each day we wanted to be by the pool. There are plenty of dining options in close walking distance to the hotel if you don't wish to eat at the hotel. Breakfast choices are plentiful, recommend this place for a longer stay where you may wish to relax as well as explore Chania and the surrounds.

Stayed in July 2025

No teapots

View, pools, ambient

Stayed in July 2025

Rooms where dated

Location & facilities

Stayed in July 2025

The toilet area in our room was very small, we are both tall with long legs so sitting on the toilet with our knee's agianst the glass partition was not ideal or pleasant. The shower door had a loud creek in it that sounded like the glass door was cracking every time you opened it, very annoying.

The pool is excellent but the tiling is in need of repair or upgrade. breakfast selection was great but the coffee was not good. overall the resort property was very nice and the staff were friendly and helpful.

Stayed in June 2025

The basic rooms are a bit small and had no bath. But as you aren’t in the rooms much anyway and it’s Crete and very hot. You most liked would not want a bath.

Location is right next to an amazing beach. There was a surf shop right on the beach too. The infinity pool looks out over the ocean and the open plan restaurant allows you to watch the sunset. All the staff are very friendly and get to know you during your stay. I would definitely come back here. We had breakfast lunch and dinner here and during our 5 day stay, we never had the same meal twice, all the food was perfect.

Stayed in June 2025

N/A

The breakfast is supper buffet and lovely foods

Stayed in June 2025

Nothing to dislike.

Beautiful, clean hotel with friendly, helpful staff. The pool area was really lovely with plenty of comfortable sunbeds available. The breakfast was very nice with a good choice each morning which could be enjoyed either indoors or outdoors with a lovely view of the pool and sea across the road. We were B&B only but we did eat in the hotel one of the evenings and the food was delicious, probably one of our favourite meals of the holiday. We also ate lunch by the pool and that was equally nice. The cocktails were very good too! The room we had was perfect for a couple but a little tight for us (couple and 17 year old). Our 17 year old was sleeping on a sofa bed that was ok but more suited to a smaller child. The room itself was very clean with everything we needed including a little kitchenette area. It was cleaned daily and fresh towels every day. We had a late flight the day we checked out but the hotel was very accommodating with a luggage room to store our bags and fresh towels provided for us to shower in the courtesy room. There is a mini market on site that has everything you might need and very competitively priced too. There isn’t a lot to see or do in the immediate vicinity of the hotel however there is a bus stop right outside the front of the hotel that takes you to Chania old town where there are an abundance of shops and restaurants. The bus can be extremely busy, especially early evening and they pack it as much as they can so be aware of this as it made for a couple of unpleasant journeys. We found the slightly later bus a better option. The journey costs just €2 per person. We would highly recommend this hotel and hope to return again one day.

Stayed in June 2025

The service is amazing in all aspects.

Stayed in May 2025

The gym is very reasonable.

Stayed in May 2025

The beach seems less interesting also combined with busy road between hotel and beach. We got room in new “luxury” building. Room was enormous however the extra space (kinda living room) and big terrace where not really needed and as such were less cosy. Instead I would have preferred better view m. Not bad but we felt orientation of all rooms could have been thought over in a better way. We looked onto and old grafitti spoiled building and the view of the sea was more like side view. Summarised pretty good hotel but no 5 star experience. I would estimate average 4 star hotel…

Excellent breakfast and easy location to quickly get under way to various touristic hotspots (Balos, Chania, etc.). Als main reason why we chose the hotel. Didn’t actually spent too much time in the hotel itself so cannot comment on the facilities. To me it seems the pool area is nice with good views.

Stayed in May 2025

However we got the upgraded room there was no sun on our terrace. So we hardly used our private pool as it was really cold

Really nice hotel to stay with an amazing staff. Everything was perfect and we even got an upgraded room!

Stayed in May 2025

New and clean amenities, great location in a holiday town near Chania. Amazing breakfast.

Stayed in April 2025

N/A

Great location, extremely friendly staff and an amazing breakfast spread.

Stayed in April 2025

It's quite a busy road to cross from the hotel to the beach. The bus to Chania didn't seem to run from the bus stop outside the hotel during our low season stay but a bus did operate from 1km along the road towards Chania.

The room was spacious with a large balcony and good views. The staff were friendly and helpful. The buffet breakfast was ample with a large range of hot and cold dishes. The outdoor pool was lovely and not busy during our November stay.

Stayed in November 2024

The water in bar was a bit cold

Greet location with beautiful ocean view from balcony. I love the sound of ocean waves. Breakfast was great

Stayed in November 2024

Had a minor problem with the extractor fan, but dealt with promptly by the maintenance manager (Margerita)

Very quiet, comfortable and spacious sea view suite on the 3rd floor with excellent sea view terrace balcony. Excellent breakfast catering for all European tastes. Bus stop outside Hotel from Stalos to Chania (2Euros), with a supermarket close by. Staff were very helpful and courteous. Airport shuttle bus available to Chania Bus station (3Euros) as well as Herkalion and Rethymno (e-ktel.com). Recommend Kri Kri Taverna in Stalos and Steki restaurant in Chania old town. Beach opposite the hotel. Our second visit to Cretan Dream Resort and would certainly recommend this hotel for future vacation.

Stayed in October 2024

Bathroom window is just next to the door and when barbeque is on, then you can smell the smoke thru bathroom window.

Very good size of the rooms and very welcoming staff. Amazing location and hotel is very nice. Have shows and evening events. Fantastic. Strongly recommend

Stayed in October 2024

Nothing there was no faults with this hotel amazing

Fabulous hotel, staff are so friendly and especially Maria, nothing was a problem to her. Reception staff very accommodating, any request was attended to promptly. Rooms were spacious and spotless clean. I would recommend this hotel 😀

Stayed in October 2024

Perfect location and friendly staff

Stayed in July 2024

Stayed 5 nights in a Sea View suite which was spacious, clean (thorough daily cleaning) and well equipped. Nice balcony with a view of the Stalos sea. Very comfortable King size bed. Excellent breakfast with a wide variety of options. Nice infinity swimming pool. Friendly and helpful staff. We greatly enjoyed one dinner at the resort with delicious food, Greek music and dancing. Overall, highly recommended as a base for exploring western Crete.

Stayed in October 2024