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Reviews of Civitel Creta Beach 4 stars

Andrea Papandreou 74, Amoudara Herakliou, 71414, Greece

#21 of 91 hotels in Amoudara Herakliou

Guests' Choice

Review score

Based on 94 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 27 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 7 nights
    • Submitted via mobile

    Everything went perfectly well. All staff are very available and kind and look after everyone always with a smile. Our stay was simply wonderful and we highly recommend the resort. We will surely come back

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Fantastic all inclusion stay.
    • Leisure trip
    • Group
    • Premium Bungalow Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    The facilities were great. Fabulous pool area. Access to beach was wonderful (and great that you could order food and drinks). The staff were friendly and very helpful.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room Garden View
    • Stayed 6 nights

    Employees are very kind and helpful. Rooms, garden and pool are beautiful and well kept Restaurant has beautiful terraces, good variations of tasty Greek dishes and vines

    Stayed in July 2025

  • Reviewed: 20 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 5 nights

    It would be necessary to build a ramp which gives the option to push the stroller into the restaurant when a family is going to eat, without that we had to carry the stroller in hands.

    The staff is always exceptional and very helpful, the room was totally okay and clean, the park besides the bungalows are very good and has a chilling vibe. Both the breakfast and the dinner was really good with lots of options.

    Stayed in June 2025

  • Reviewed: 25 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Very friendly staff with exceptional service quality.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    10
    Great stay = Would do again
    • Leisure trip
    • Solo traveller
    • Standard Twin Room Garden View
    • Stayed 2 nights

    nothing

    I loved my room; the bed was great. Solid shower. Wonderful service. Excellent breakfast, stunning views. The staff was wonderful

    Stayed in May 2025

  • Reviewed: 25 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Free of charge made room improvements, food is delicious, beach is good!

    Stayed in May 2025

  • Reviewed: 23 May 2025

    8.0
    We'll be back. for sure!
    • Leisure trip
    • Group
    • Standard Twin Room Garden View
    • Stayed 1 night

    Great service Breakfast was very good everything is clean

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    It was an amazing stay in the hotel. Thanks!
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 10 nights
    • Submitted via mobile

    Dirty beach, long waiting for the order in la carte restaurant.

    It was clean, amazing thing to make the cleaning every day and changing sheets often. Very good food, tasty and different.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    9.0
    Excellent staff, food and hospitality.
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 4 nights
    • Submitted via mobile

    We had booked a Garden view room through booking.com, which wasn't exactly the way it was described and on checking in, there was clearly a lot of disappointment. It was for a family of 3 and it was too tight. There was no space to open the bags or to walk around. The bathroom had no space to move. It was clearly not what we expected and definitely not worth the money we paid and not upto 4 star standards. After staying there for a night we spoke to the reception staff and they were happy to upgrade us to much larger room. Highly recommend booking a better category room. The basic category isn't good enough.

    The staff was excellent. 10/10 for each n every staff member from reception to restaurant to concierge. Food was on point. We had booked half board. Buffet meals had enough n more variety so did not get repetitive. There were also 2 other ala carte options available, of which we tried the one next to the reception and it was excellent.

    Stayed in May 2025

  • Reviewed: 30 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 13 nights
    • Submitted via mobile

    Our telephone was broken since the first day. Informed the receptionist 2x but no one came to check the phone. Upon check out we got so much luggages we had to carry all them by ourselves plus our 1 year old then the other receptionist guy said: “why you did not call me?” And i answered, the telephone is broken since from the start. He did not say anything.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    10
    Love John - from your two beautiful Canadians.
    • Leisure trip
    • Couple
    • Standard Twin Room Garden View
    • Stayed 3 nights
    • Submitted via mobile

    My friend and I stayed here for 3 nights and let me just say, everything was wonderful. The room, the pool, the beach, the food, all just so amazing. Only thing I will say though is that I was a little disappointed with the TV in the room. There’s only cable and as a person who can’t understand Greek, I found it disappointing. Everything else though was great. I love John!

    Stayed in April 2025

  • Reviewed: 14 November 2024

    10
    Anna and Zbigniew
    • Leisure trip
    • Family with young children
    • Standard Twin Room Garden View
    • Stayed 3 nights
    • Submitted via mobile

    all ok

    perfect breakfasts

    Stayed in November 2024

  • Reviewed: 25 October 2024

    10
    I would go again
    • Leisure trip
    • Couple
    • Double Room Waterfront View
    • Stayed 1 night
    • Submitted via mobile

    The bungalow with a view on the sea is exceptional. You can hear the waves

    Stayed in October 2024

  • Reviewed: 8 October 2024

    9.0
    It was excellent
    • Leisure trip
    • Couple
    • Premium Bungalow Waterfront
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The property was clean and eco friendly

    Stayed in October 2024

  • Reviewed: 20 August 2024

    10
    Great hôtel on the beach
    • Leisure trip
    • Family with young children
    • Standard Twin Room Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Everything was great : lovely staff, bungalows, location, food . The room was clean . Located on the beach with a large swimming pool. Food was delicious.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    It was amazing!♥️
    • Leisure trip
    • Couple
    • Standard Twin Room Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Location was great, service was excellent, food was exceptional (we had breakfast and dinner). Receptionists were very helpful. Swimming pool was clean and warm. Environment was cozy and safe. Recommend to all guests.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    10
    I highly recommend this place and will definitely come back
    • Leisure trip
    • Group
    • Bungalow Garden view
    • Stayed 5 nights
    • Submitted via mobile

    View and cleanliness

    Friendly staff Delicious food Excellent location Exceptional service Great room

    Stayed in August 2024

  • Reviewed: 24 July 2024

    9.0
    Very welcoming and pleasant holiday, Crete is a truely magical.
    • Leisure trip
    • Couple
    • Standard Twin Room Garden View
    • Stayed 7 nights
    • Submitted via mobile

    We have never experienced that in all inclusive only local soft drinks are included, if you wanted Coca Cola or Fanta you would need to pay extra. Local drinks were fine at the Main Restaurant but in the Main and Pool Bar they were terrible, neither sparkling nor cold. We have informed the Restaurant Manager and he took this Super politely as room for improvement and was happy for the honest Feedback. Lack of evening entertainment

    We had such a nice stay at Civitel, the Hardworking employees made such a huge difference! We enjoyed a wonderful week here, the Food was amazing, especially the dinner. The breakfast was good but repetitive. We had the chance to try lot of greek Food, in our opnion the greek evening was by far the best culinary experience. The hotel is super clean and organized. Mini Golf and Tennis free of charge. We were so grateful because they offered us late check out free of charge. This attitude and gestures make this hotel so special. It was our anniversary and they prepared our room with beautiful decoration. Overall a very nice hotel at the beach. The employees and their sprit make the place special! We would be back:)!

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    Very customer oriented staff
    • Leisure trip
    • Couple
    • Standard Twin Room Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Thanks to Giannis at the reception, very supportive all the time and Giannis at the dinner area

    Stayed in July 2024

  • Reviewed: 13 July 2024

    10
    Perfect place for a relaxing vacation
    • Leisure trip
    • Couple
    • Standard Twin Room Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Everything was amazing and staff were super friendly

    Stayed in July 2024

  • Reviewed: 12 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room Garden View
    • Stayed 7 nights

    The breakfast was the same every day and quite poor. The lunch and dinner offerings were not very delicious. Good drinks were not included in the All-Inclusive package. The internet was very poor at night. Additionally, the hotel was dull in the evenings, lacking entertainment options; some days there was no music at all, which made it quite boring for us. There wasn't anything around the hotel either. Considering the services, the hotel was quite expensive.

    Our room was spacious, clean, and comfortable. We found everything we needed. The staff were very kind and polite, attending to our needs promptly. The Greek sweets were perfect! We stayed for a week, and as a bonus, we were treated to a complimentary dinner at Onirókipos Restaurant, which was fantastic—the food was excellent!

    Stayed in July 2024

  • Reviewed: 4 July 2024

    10
    very good
    • Leisure trip
    • Couple
    • Standard Twin Room Garden View
    • Stayed 4 nights

    Very friendly staff. A quiet place. Own beach. Good breakfast. Good tavernas nearby.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    10
    Great place for nice time with family. Highly recomemd
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 7 nights
    • Submitted via mobile

    Super friendly staff. Very clean. Beautiful territory of hotel.

    Stayed in June 2024

Showing 1 – 25

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