Perfect stay Very pro staff Tranquility hotel

Stayed in September 2025

Nothing that we didn’t like. We thought the food wasn’t competitively priced (for example buffet dinner €45 each) but with plenty of local tavernas in Plaka to choose from, it wasn’t really an issue. We still ate on site if we didn’t feel like heading into Plaka. Only other comment would be that the service buzzers on the poolside parasols didn’t seem to work, but it’s not exactly an arduous task to walk to the bar to order so not the end of the world, but maybe remove them if they’re not going to be manned.

Glorious views! The staff were very friendly and approachable. The service was excellent throughout, from reception, to bars/restaurant to housekeeping and everyone else. The accommodation was perfect for our family of five (Villa Feidra) and although the pool that came with the villa is pretty small, it was still big enough for the kids to enjoy for a couple of hours of the day. The main pool area was also perfect. Overall we were really pleased we chose to stay there. It definitely had a relaxed laid back feel which is what we enjoy. The availability of the shuttle between the resort and just down the hill to the beach was excellent as it’s a pretty steep (but short) drag.

Stayed in September 2025

The hospitality. All employees were so nice. Definitely I recommend people to stay in Cayo.

Stayed in August 2025

Limited restaurant opening times. Very steep pathways to the rooms as hotel is built on a steep hillside (but there are a couple of funiculars to help). Random opening of the beach bar.

Gorgeous hotel. Staff were excellent and attentive. Very clean. Free shuttle bus down to Plaka beach. Amazing views of Spinalonga and the bay. Loved the bedrooms with private pools.

Stayed in August 2025

I liked absolutely everything. The Room, the private pool, the view, the confort, the constant delicate attentions from the staff, the friendliness and devotion of the employees, the amazing breakfast, the spa, the location, the scenery… I already miss being there

Stayed in August 2025

Everything, staff was excellent, facilities, spa Great breakfast. We recommended our friends and a week later they also ordered a place. Highly recommended!

Stayed in August 2025

A perfect vacation in a stunningly beautiful area, with excellent food and a luxurious room. The staff is very helpful and accommodating in every way. A place to come back to!

Stayed in July 2025

Breakfast offer limited, not 5*. Strange policy with beach deckchairs (absolutely not enough for a number of beds hotel offers) - you either came early or wait till afternoon when someone lefts - else you are seated in a bar for hours. When I went to the bar (of the hotel, 15m from the beach) for a lunch, they immediately wanted to give the deckchair to some other - this policy wasn't the same for everyone - probably the personel wanted a tip.

Absolutely fantastic! We had villa in the last row - great views, mostly calm (except music from neighbours), villa is perfect, great mattrasess for great sleep, pool temperature absolutely fine (end of July), free minibar replenished every 2 days (just for villa option I think), very good restaurant Kelari, smiling employees, proximity of beach and small village with OK restaurants. Worth every penny and visit. Will definitely come again.

Stayed in July 2025

Fantastic service, the staff could not do enough for you. Facilities were excellent and the room was serviced twice a day. The team were great with our little girl and we can't wait to return again!

Stayed in June 2025

Nothing

Room swimming pool - Big Very Cleanliness Staff friendly 3 public swimming pools 2 gyms 1 yoga room Spa 5 restaurants Private beach

Stayed in July 2025

The beach is outside of the hotel No free yoga or gym class

Breakfast was amazing Location is good Staff is great

Stayed in May 2025

The pool is quite cold, and when I requested to increase the temperature, I was told that it wasn't possible due to hygiene standards. As a result, I paid for a very expensive room but couldn't enjoy the pool unless the outdoor temperature exceeded 30°C. The shared pool is even colder. I've stayed at several hotels in Greece where the pool was heated to 30°C without any extra charge. Additionally, the private beach service ends promptly at 6:00 PM, with no food orders accepted after 5:00 PM, and the beach chairs are removed at 6:00 PM sharp. All nearby beach bars close by 11:00 PM, why would they be the only one? Another point to note is that the hotel restaurant is smoke-free, so if you smoke, you'll have to dine outside the hotel every day.

Clean, great view and great service

Stayed in June 2025

The staff went above and beyond mannerly, helpful polite and welcoming. The pool areas kept beautifully as where the gardens borders and planters. The food was lovely fresh tasty and plentiful. Our room was just lovely we were welcomed with a lovely bottle of wine and fruit, cleaned perfectly each day and bedding changed regularly, great shower with shower gel shampoo conditioner and body lotions, lovely outdoor furniture and loungers and a fantastic large plunge pool. The fridge stocked with bottles of water daily. Free shuttle service into Plaka and return, and a service to and from the airport (payable to hotel) worth it. The views are spectacular overlooking the beautiful Spinalonga Island that as such history. The lagoon is breathtaking with the mountains shining down on the glimmering water. I could go on and on, we will definitely return.

Stayed in June 2025

The facilities are amazing- so many pools and restaurants on site. Also, we loved our private pool on our patio with incredible views. The breakfast buffet was outstanding as well. The staff though was some of the most helpful and kindest hotel staff I've experienced in Greece.

Stayed in June 2025

Staff needs to be clear to not follow map apps as we ended up taking a very dangerous road that is shorter but not worth the risk

Fun town. Great view. Great breakfast spread.

Stayed in June 2025

Not the most desirable location. Pebble beach near by is too small and too busy. The area around the hotel is undeveloped, feels like you're in the middle of nowhere (in a bad way). The stairs inside the private pool in our room had razor sharp corners. Extremely bad craftmanship and very dangerous. They should fix this before someone gets hurt.

Beautiful resort, excellent food, very nice all round.

Stayed in September 2024

The weather was too windy, so take under consideration that it might be a problem if you plan to travel in mid October.

The room and the view was amazing and the staff was extra helpful and super nice. We felt like they done the best they could to make us feel welcome and to make sure we maximize our fun. The hotel is amazing and built in a very sophisticated and comfortable way. We traveled with a 10 months old and the staff was super considerate and very helpful with arranging all the baby stuff.

Stayed in October 2024

breakfast was good, with stunning views of Spinalonga island

Stayed in October 2024

Nothing, my only comment would be to consider making it adults only to keep the peaceful feel.

Stunning hotel! Loved our room with a large lounge pool and the twinkly lights in the main pools. We really enjoyed our stay and the breakfast was excellent. Plaka is a lovely village with some nice restaurants and shops and just a 5 minute walk from Cato.

Stayed in September 2024

Nothing

Beautiful views, beautiful room and a lovely area.

Stayed in October 2024

The elevator was a bit slow

The room was wonderful Private pool is a great thing to have The food was great, the restaurant was great Good room service and not very expensive

Stayed in October 2024

Pools,bed,breakfast and view.

Stayed in September 2024

Had a wonderful stay! The hotel was spotless, with breathtaking views. The staff was exceptional—Maria and Ioannis, in particular, were very kind and attentive. We already miss being there!

Stayed in September 2024

nothing

really nice modern design hotel, spacious rooms, great view and amazing breakfast

Stayed in October 2024