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  5. Reviews of Hotel Castle Suites

Reviews of Hotel Castle Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Platanias, Platanias, 73014, Greece

#98 of 112 hotels in Platanias

Guests' Choice

Review Score

Based on 33 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.5

  • Free Wifi

    4.1

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Showing 1 - 25

  • Reviewed: August 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The plugs were not close to the beds

    The facilities, the staff, the owner

    Stayed in August 2025

  • Reviewed: July 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 9 nights

    Hot water was a bit hit and miss early in the day.

    Good facilities, close to restaurants. Very friendly and helpful staff.

    Stayed in June 2025

  • Reviewed: October 3, 2024

    8.0
    A comfortable and happy stay at the Castle Suites.
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 8 nights

    Essentially there were only two things which could improve from my viewing point. The shower situation, I am not sure if it was the same at every room, but while showering the water would fill much of the bathroom. The shower itself is not properly sealed down, leaving gaps for water to escape. After the shower you have to mop the water towards a little pit which is right next to the toillet, leaving part of the water to remain on the other side of the toillet. The second thing is the breakfast. There is quite a small variation in breakfast. Every day there is the same menu. The food is not really fresh and the choice is pretty limited for a hote like this. It costs €11 per person, while there is a nice cafe around the corner which makes a lovely breakfast for less money. These two points are, for me, quite small. The breakfast was not that bad and we still made use of it a few times. Furthermore, the shower situation was easily resolved by throwing a towel on the water.

    There was a lot to like about the hotel. Firstly, the staff is very kind and helpful. When we arrived they gave us all the information necessary and during our stay there were always in for a chat. On the first night we noticed the shower was slightly broken, we requested a repair and already within one or two hours they fixed it. Furthermore, the room itself was simple, nicely decorated and comfortable. There was a well working airco present and a safe with enough space for some essentials. The cleaning service did a great job as well and worked from Monday till Saturday, delivering clean towels and cleaning the floor from sand. The hotel itself also looks nice, with lovely Cretan decorations and three well-sized pools. The pools have clean water with a very good temperature to enjoy yourself well on a warm afternoon. There are also various objects present next to the pools to use for in the pool (blow-up beds, balls, etc.). Furthermore, the beds along the pool were never fully taken, which always give you the opportunity to enjoy a good amount of sunbathing. During our trip we rented a car and we were happy to see there was enough space to park the car behind the hotel. In front of the hotel there is a busy street which is usually fully occupied by other cars. It is therefore recommended to park the car right behind the hotel. There is also a gate which can be accessed in order to enter the hotel. Sometimes the gate is closed, but you should be able to pull it open en closed again. It only occurred one night that the gate was locked and we had to walk via the front desk.

    Stayed in September 2024

  • Reviewed: September 29, 2023

    8.0
    Comfortable Hotel with Excellent Staff
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 14 nights
    • Submitted from a mobile device

    Rooms were a little dated and the bathrooms definitely need up grading.

    3 Swimming pools,Suite was right next to the largest pool.Staff were excellent and the live music most evenings with George.Bed very comfortable.

    Stayed in September 2023

  • Reviewed: September 12, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 12 nights
    • Submitted from a mobile device

    The rooms need some renovation as they seem to be old. However, they are in a decent condition.

    Convenient location, friendly staff and very close to the beach.

    Stayed in September 2022

  • Reviewed: September 11, 2022

    8.0
    The price worth what you gets here.
    • Business trip
    • Group
    • Superior Studio
    • Stayed 6 nights

    The only thing I would like to complain is the shower room, which is quite hard to use and with lots of water leakage flowing around the bathroom.

    They do cleaning job pretty well. The pool is pretty and clean. The location is perfect for people attending conference, as it is 7 minutes walk from the conference venue and 1 min walk to supermarket.

    Stayed in September 2022

  • Reviewed: September 10, 2022

    7.0
    Nice place for.vacation
    • Business trip
    • Solo traveler
    • Superior Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    There is no secure place for luggage at the reception.

    It is a nice place for vacation with 2 swimming pools and other services inside the structure

    Stayed in September 2022

  • Reviewed: September 9, 2022

    8.0
    Calm place for a calm holidays time! Recommended,
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 7 nights

    The personnel of the hotel and the cleaning staff were very nice and always helpful to our needs.

    Stayed in September 2022

  • Reviewed: October 22, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 2 nights

    A very nice hotel, true value for money. It is like a small piece of hidden heaven right next to the main road. We were amazed with the three pools and the gardens around. Room was very clean, cozy and comfortable. It is quiet place great for relaxation, still with a very good location. Very big plus for the cleaning ladies, the stuff and the friendly environment. We would definitely try to visit again!

    Stayed in October 2024

  • Reviewed: October 20, 2024

    10
    Highly recommend!
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    An exceptional hotel! I have traveled a lot and this was a special experience. The location was perfect, close to everything and quiet at the same time. Τhe employees of the hotel were very friendly, helpful and always with a smile on their face. Our room was spacious and comfortable and we will never forget the pool areas that we have enjoyed every day, especially the breakfast buffet by the third pool. I truly enjoyed my holiday to the fullest and I highly recommend this place!

    Stayed in October 2024

  • Reviewed: October 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    This is one of the nicest places that a friend recommended to my family. We really felt like home during our stay at Castle Suites. The rooms are so cozy and clean; all the friendly faces around the hotel and in the restaurant are always so welcoming. Our favorite things were the very clean pools, the delicious breakfast and the beautiful gardens all around. The kids loved playing at the children’s pools, feeding the cats and going to the playground. I’m positive we won’t stop coming back to our second home 

    Stayed in October 2024

  • Reviewed: September 25, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Superior Studio
    • Stayed 5 nights

    I have asked for the invoice for three times, but have not received it yet. I have been back for more than one week. They still cann't send it to me. I do not know why.

    relatively cheap

    Stayed in September 2024

  • Reviewed: September 12, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    Fire

    Fire at hotel..11 th/ 12.smoke damage to room and cloths

    Stayed in September 2024

  • Reviewed: July 15, 2024

    5.0
    Apart from the difficulty to get into the flat, I was were very satisfied.
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 7 nights

    The front door had a round handle that I couldn't press hard enough to open. One had to be very strong to open it. When my son wasn't with me, I had to go down and ask some neighbour to help me open the door!! Very frustrating.

    Most of it, when I had managed to open the door.

    Stayed in June 2024

  • Reviewed: June 23, 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Standard Studio
    • Stayed 7 nights

    The room is not clean, I can see the stains on the glass surface of the desk, blankets have smells, sticky floor. Besides, with all doors and windows closed, I found 3 cockroaches inside the room. The WiFi coverage is very bad as well. The receptionist is not well trained to handle any questions, for example, she asked me to stay outside to get good WiFi connection, she let me wait for 1 hour to get the receipt when checking out.

    Stayed in June 2024

  • Reviewed: August 19, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Bathroom Showers

    Location,hotel ambient,pools

    Stayed in August 2023

  • Reviewed: September 15, 2022

    1.0
    The worse accommodation of my life. NOT a 4 STARS hotel.
    • Business trip
    • Couple
    • Standard Studio
    • Stayed 10 nights

    I liked nothing there. That was the worse accommodation I have ever stayed. The building structure is not bad, gardens and swimming pool look nice, but this hotel feel like a decadent place living on old glories.

    We had problems with this hotel since our arrival. At the check-in we were given a room with a broken door and we were not able to lock it. The security guard tried to lock the door for about 15 minutes until he gave up and gave us another room, however before getting to that point we were suggested to wait until the next morning to get the door fixed... ridiculous. The room we were moved to was functional but outdated and in need of repair, especially the bathroom (water leaking, bad shower drainage and a weird to close shower door). The property description is a LIE, the internet does NOT function in any area of the hotel. I was suggested to work from the reception and not even there the internet worked. There is nothing in that hotel to classify it as a 4 stars hotel. Smoking is allowed in all areas and it is common to smell cigarette smoke on your room. Parties and loud mess is also allowed on the rooms and common areas. We had a 10 days stay and 3 different "neighbors" were drinking, shouting, singing, playing with a ball, moving furniture and HAVING SEX on the common areas during the night (10pm to 5am)... and no action was taken by the staff.

    Stayed in September 2022

  • Reviewed: September 11, 2022

    10
    I'll be back!
    • Leisure trip
    • Solo traveler
    • Standard Apartment
    • Stayed 10 nights

    Beautiful environment. Lovely apartment, especially the bedroom which had a decent TV.

    Stayed in September 2022

  • Reviewed: June 10, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: November 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: October 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: September 18, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Studio
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: September 17, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Superior Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: September 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Apartment
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in August 2023

Showing 1 - 25

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