Reviews of Castell Hotel 2 stars
Stratigou Tzanaki Sq Georgiadaki 6 str, Kissamos, 73400, Greece
#6 of 326 hotels in Kissamos
Guests' ChoiceReview score
Based on 114 hotel reviews
9.6Score breakdown
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Cleanliness
9.8
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Comfort
9.7
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Location
9.7
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Facilities
9.6
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Staff
10.0
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Value for money
9.6
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Free WiFi
9.6
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Reviewed: 1 September 2025
Bruno
France15 reviews3 helpful votes10“Great expérience!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Warmly recommended : The team was incredibly nice, they were always smiling, giving us great advice, offered free coffee and cakes in the morning, beach towels and umbrella, free laundry service, fresh water. They made our stay in Kissamos magic. The room was perfect, and the situation of the hotel perfect too
Stayed in August 2025
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Reviewed: 25 August 2025
Orit
Israel6 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
The location is amazing! At the center and still super quiet
The stuff is super nice!! We felt at home, they gave us so many helpfull advices all with a big smile. They are super kind and warm and we felt that we have been under excellent care
Stayed in August 2025
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Reviewed: 8 August 2025
Michele
Greece2 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Very clean, comfortable bed. On the square opposite the archeological museum, and within walking distance of the sea.
Stayed in August 2025
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Reviewed: 11 July 2025
Céline
France17 reviews5 helpful votes10“You will stay forever in my heart”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
Katarina and Nikki are very warm and friendly poeple, I felt welcome at the first second, and given enough water, ice cubes, umbrella etc. Not to forgot the dog and the cat ! Fabulous stay : balcony, fridge, water, what else ?
Stayed in July 2025
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Reviewed: 8 July 2025
Huiping
China2 reviews1 helpful vote10“The most correct choice I have ever made! Recommend 100%!”- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
everything is excellent！
Stayed in June 2025
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Reviewed: 25 June 2025
Allie
United Kingdom2 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Clean, comfortable room with lovely balcony. Great location. Truly exceptional staff, so kind and helpful. Would highly recommend.
Stayed in June 2025
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Reviewed: 20 June 2025
Jańczak
Poland10 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Fantastic personel, great location, great value for the price!
Stayed in June 2025
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Reviewed: 19 June 2025
Hillsdon
New Zealand17 reviews2 helpful votes10“Arrived late to be greeted by a very friendly host who provided all the help and kindness we could ask for. AAA+++ Thank”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing. It was just fantastic - thanks again you!
The staff were tremendous and the amenities were outstanding. Great value for money and a very good location.
Stayed in June 2025
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Reviewed: 12 June 2025
Maureen
Germany23 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
The staff were so welcoming, helpful and friendly. Thank you so much!
Stayed in June 2025
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Reviewed: 5 June 2025
Salla
Finland3 reviews1 helpful vote9.0“Very nice and affordable stay for a couple of nights visiting the 3 big and famous beaches on the west side of Crete.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Amazing hospitality, clean room with very comfy beds and pillows, central location in Kissamos.
Stayed in June 2025
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Reviewed: 16 May 2025
June
United Kingdom16 reviews1 helpful vote10“June from near Edinburgh.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
nothing all good.
Everything about this little hotel in the heart of Kissamos.staff were exceptional and so genuinely friendly.Fresh kafe and cake every morning and fruit in your room.Thankyou girls and kisses to the cat(sorry forgot the name) will return for sure 😊😊
Stayed in May 2025
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Reviewed: 24 April 2025
Ioannis
Luxembourg17 reviews6 helpful votes10“The best 2 star hotel in the world.”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
A Truly Unforgettable Stay at Castell Hotel, Kissamos My recent stay at Castell Hotel in Kissamos was nothing short of extraordinary, thanks to the unparalleled hospitality and exceptional service provided by Niki, Katerina, and their wonderful team. From the moment I arrived, I was enveloped in a warm, genuine welcome that made me feel like family rather than just a guest. Niki and Katerina, the heart and soul of Castell Hotel, go above and beyond to ensure every detail of your stay is perfect. Their passion for hospitality shines through in every interaction, whether it’s offering personalized recommendations for exploring the stunning beaches of Balos, Falassarna, or Elafonisi, or sharing insider tips about local tavernas and hidden gems in Kissamos. Their knowledge of the area is invaluable, and they delivered it with such enthusiasm that it elevated our entire experience. The hotel itself is a gem—spotlessly clean, modern, and thoughtfully designed with comfortable beds, soundproof rooms, and charming balconies offering views of the vibrant Skalidi Square or a glimpse of the sea. The little touches, like the 24/7 coffee and treat corner stocked with fruits, cookies, and amenities, reflect their commitment to guest comfort. I was particularly impressed by the “bring & share” corner, which had everything from toiletries to beach gear—an unexpected and delightful addition. What truly sets Castell Hotel apart is the team’s genuine care and attention. Niki and Katerina’s warmth and professionalism, along with Yannis’s friendly evening support, created an atmosphere of home-away-from-home. They anticipated our needs before we even voiced them, from arranging transport to providing fresh linens every few days. Their dedication to making our stay memorable was evident in every smile and thoughtful gesture.
Stayed in April 2025
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Reviewed: 23 April 2025
Gillian
United Kingdom191 reviews17 helpful votes10“Warm welcome”- • Leisure trip
- • Couple
- • Studio with Sea View
- • Stayed 3 nights
- • Submitted via mobile
Excellent hospitality. Always a warm greeting from the reception. Great value for money. We even received an upgrade. Thank you for a wonderful stay.
Stayed in April 2025
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Reviewed: 19 March 2025
Sharon
United States25 reviews9.0“A great location and value.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing.
A wonderful location right in the center. The hosts couldn’t be more welcoming and helpful.
Stayed in March 2025
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Reviewed: 16 March 2025
Gala
New Zealand7 reviews10“Would come stay again!”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
Nothing, it was perfect.
Loved it all. The staff service was amazing. So kind, so accomodating, so helpful. The station outside the room had food, books, drinks, soap, outdoor activity equipment, etc. It was perfect for anything you needed.
Stayed in March 2025
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Reviewed: 18 February 2025
Konstantinos
Greece14 reviews9.0“Cozy and comfortable stay with very warm staff.”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Friendly and very helpful reception.
Stayed in February 2025
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Reviewed: 22 November 2024
Rob
United Kingdom29 reviews3 helpful votes10“Great stay, fabulous staff.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nowt, everything was wonderful!
The hotel is in a great location, close to the sea and several good restaurants. But best of all perhaps were the staff, unbelievably helpful and easy going.
Stayed in November 2024
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Reviewed: 14 November 2024
Huan
Switzerland27 reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Studio with Mountain View
- • Stayed 2 nights
nothing
They prepare everything you need for lying on the beach for free. Free coffee and cakes on the morning city center near restaurant backeries and there is a grocery downstairs (even they are much more expensive than the other groceries side of the main road)
Stayed in October 2024
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Reviewed: 7 November 2024
Nicolas
France37 reviews1 helpful vote10“The staff so helpfull and friendly, the hotel is also clean.”- • Leisure trip
- • Family with young children
- • Studio with Mountain View
- • Stayed 1 night
- • Submitted via mobile
The staff so helpfull and friendly, the hotel is also clean.
Stayed in November 2024
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Reviewed: 24 October 2024
Ioana
Romania5 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 6 nights
- • Submitted via mobile
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Everything was perfect, daily cleaning, staff was extremely friendly and kind and warm, they would greet you with a smile every time and offer advice regarding places to see or go for dinner. In the lobby you will also find the hotel cat, a lovely black cat, waiting for some scratches and supervising everything. Even though we were in October and the nights were a little cold, the room temperature was warm. They have free umbrellas and beach towels for guests to use. They also have free laundry service. I highly recommend this hotel!
Stayed in October 2024
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Reviewed: 15 October 2024
Oana
Romania69 reviews10 helpful votes10“Great value for money.”- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
I didn’t like the pillows too much, too hard for my taste, but I like really soft ones.
The staff are the most friendly people ever, the rooms are large, they offer a wide range of cosmetics and toiletries, in case you need something, free bottled water both in the room and o the hallway, free coffee and cakes, fresh towels every day.
Stayed in October 2024
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Reviewed: 11 October 2024
Bobytto
France14 reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Outstanding welcome and service. The room was cleaned daily. You get free bottles of water, free laundry, free towels for the beach. Very generous owner. Highly recommend it! The hotel is located right in the main square, 5min walk from the sea. How can you beat that?
Stayed in October 2024
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Reviewed: 11 October 2024
Andrii
Ukraine19 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Hospitality of owners
Stayed in October 2024
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Reviewed: 14 September 2024
Robert
United States38 reviews5 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
I like everything!
Amazing location even more amazing Owners. Very personal experience. I wish we stayed longer but the place was sold out. Understandably considering super high quality! Thank you !
Stayed in September 2024
