We want to sincerely thank the entire team at Casaly for making our stay truly unforgettable. From the moment we arrived, we were welcomed with genuine warmth and kindness. The hotel itself is extraordinary—luxurious, impeccably clean, and perfectly located, offering breathtaking views that made every moment special. Every member of the staff went above and beyond to make us feel comfortable and cared for, which truly made all the difference. The combination of exceptional service, elegant surroundings, and attention to detail created an atmosphere of pure relaxation and joy. We left not only refreshed but also deeply touched by the heart and hospitality of the hotel team. Many thanks to Maria, Katerina, Dimitris

Stayed in September 2025

The gym was very substandard for a hotel of this rating. More quality exercise equipment needed, the equipment in the room is very budget. You need more than one treadmill.

Excellent location, close to all the activity but still peaceful. A beautiful and well appointed swim up room. Staff were very friendly and helpful. Breakfast was very nice with a good selection to choose from.

Stayed in August 2025

Absolutely amazing .. 5 star treatment all the way. Staff were

Stayed in August 2025

Gorgeous hotel, extremely clean, staff was incredible. Nothing but exceptional in every way. Will definitely be back.

Stayed in August 2025

The hotel was new, clean and the staff were very friendly and welcoming. We really can’t fault anything

Stayed in August 2025

All excellent

Stayed in August 2025

Nothing.

Clean, comfortable, beautiful hotel and staff were amazing. They were so attentive, helpful and polite. The facilities were great too. The staff very kindly upgraded our room to a swim-up room. I booked a Swedish massage at the spa which was incredible. The food (dinner at the in-house restaurant and also complimentary breakfast) was delicious. So pleased with our stay and would thoroughly recommend.

Stayed in July 2025

The TV system where you can use your phone to airplay was problematic we often got disconnected or someone else content showing on our screen.

The property is an experience, from the moment you walk in you are treated like a special family member from reception to servers, it was truly a great experience, staff, property and facility was exceptional. The decorations are tasty and unique touch like every thing is clean and handpicked.

Stayed in July 2025

Just stayed not enough time…. If job and family would not matter ,probably just movie inn for several months….

The property is new,well taken care,spotless,extremely cosy!

Stayed in July 2025

Beautiful and immaculate hotel - the staff were exceptional and so attentive. They all went the extra mile to ensure we had a memorable holiday. The best and most welcoming hotel we have ever stayed in - thank you all so much ❤️

Stayed in June 2025

None comes to mind.

Breakfast was top notch with wide selection. Very nice selection also of fresh local produce. A room upgrade was an unexpected surprise.

Stayed in June 2025

That I had to go home

There was nothing to dislike the hotel staff and service was exceptional

Stayed in June 2025

We would score the property 9.99999 out of 10. Just taking off the point as that did not offer an environmental ‘no change of towels’ option, because of being 5 star. They did accommodate this but it should be automatic in all hotels. It would take a few moments to tell guests it’s an option. #oneworldletsprotectit Ps it will save you money 😍

Very modern. Lovely bedroom Great restaurant space and outside space

Stayed in June 2025

I recently had the pleasure of staying at Casaly hotel and spa, and I must say it was an exceptional experience. The hotel was *spotlessly clean* throughout, from the rooms to the common areas, which made the stay incredibly comfortable and enjoyable. The housekeeping team clearly takes great pride in maintaining the property. What stood out the most, however, was the *amazing staff*. Every team member was welcoming, attentive, and genuinely went out of their way to ensure that my needs were met. It truly made a difference in my overall experience. And let’s not forget about the *breakfast* – it was absolutely *superb*! There was a wide variety of fresh, delicious options to choose from, catering to all tastes. I looked forward to every morning, knowing I would enjoy a great start to my day. I highly recommend this hotel and will definitely be returning in the future. Thank you to everyone at Casaly for making my stay so memorable!

Stayed in May 2025

Very minor issues, not worthy of mention.

Wonderful hotel in great location on the promenade and a short walk to the pedestrianised town centre. Room was excellent with balcony over looking the pool. Lots of choice for breakfast and staff could not have been more helpful or friendly. Highly recommended.

Stayed in October 2024

The staff were amazing and super attentive particularly the front desk ! Couldn't ask for anymore !

Stayed in August 2024

Nothing.

We chose Casaly because it had a swimming pool, spa and gym.

Stayed in July 2024

I had specifically requested a twin room only to arrive and discover this wasn’t possible, which meant I had to pay for a third room, which was not my intention. Had I known I would have stayed elsewhere.

It was high end and superbly run.

Stayed in July 2024

There was nothing we could have said could have been better

Breakfast was excellent we both liked the option of ordering our eggs they way we liked with the toast alacarte. The manager and all the staff couldnt be any more helpful, and I proposed while we were their so we will definately be going back and now planning our wedding in Kefalonia. If your looking at hotels to stay this is by far the best hotel in Agostoli its only been open a month and lives up to a five star rating.

Stayed in June 2024

Nothing

We liked everything because everything was more than perfect. The welcoming of the staff is so unique. It is the recommended hotel on the island. It was more than our expectations

Stayed in June 2024

Right apologies just a couple of things but here we go…. first & mainly we all would have preferred if rooms had had a proper bathroom but the sink was in the bedroom. There was just two hooks for towels but only one really usable as other was above where you put toiletries. The toilet and shower (with no hooks or place for towels or the robes supplied) were right next to each other & separated by just a clear sheet of glass!?… Now as couples we are all very close but none of us wanted to take a shower seeing our partner sitting on the toilet! Really bad design whoever came up with that one! The other is storage…wardrobe has ample hanging space with two ok ish drawers underneath. The one is a safe & other we all used for the mens shorts & t-shirts…. but ladies if you have long dresses they will drag on the floor - but there is a steamer. Three other shallow drawers that even our sunglass cases wouldn’t fit in so all pretty useless meaning we were all in & out of suitcases every day for swimwear, underwear & other bits. Room rather small and basic but just that wouldn’t have been a deal breaker for any of us.

Hotel is small, beautiful, immaculate a lovely atmosphere. All of the staff are wonderful, professional & ready to attend to any need. Breakfast choice & service was so good & everything cooked to suit individually. The buffet was also fabulous & beautifully presented. Buck’s Fizz included too if you fancied …. which we all did! The holiday was an extra surprise one for a friend’s big birthday. We had the three swim up rooms next to each other at the little pool, which a lot of the time we had all to ourselves. We chose Kefalonia because none of us had been there before & the hotel because it looked so lovely - it didn’t disappoint so thank you all at Casaly for helping us to make it so special.

Stayed in July 2025

The only thing might be to try to get the rooms a bit darker - some lights on from the switches - but its very very minor.

Definitely will visit again. Excellent food, friendly staff, top healthy choices for breakfast. All excellent.

Stayed in August 2025

Perfect location and facilities with friendly and professional staff. Their restaurant is highly recommended and Casaly delivered above normal expectations when our flight only left at 20:00. Casaly is highly recommended

Stayed in June 2025

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Stayed in June 2025