47 Zampeliou, Chania, 73131, Greece
#16 of 147 hotels in Chania
Guests' ChoiceBased on 166 hotel reviews
9.6Cleanliness
9.7
Comfort
9.7
Location
9.9
Facilities
9.4
Staff
9.7
Value for money
9.5
Free Wifi
9.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 29, 2025
Brian
AustraliaThe mini bar cooler in the room is not adequate to keep beer & wine cold. In all our travels this is the first time we have had a cooler instead of a refrigerator as detailed in booking. com. The plants on the balcony had sadly all died in the pots.
We stayed in room 5 at the top which had many stairs to get to it which may not suit everyone. The room was a reasonable size with a comfy bed and good balcony. The housekeeper was very friendly and the host George was very friendly and helpful.
Stayed in August 2025
Reviewed: August 26, 2025
Ludovic
FranceEverything was perfect!
Stayed in August 2025
Reviewed: August 11, 2025
Felix
SwitzerlandThe room is rather small.
The location is awesome, the facilities (especially the bathroom) were clean and in a good condition and in addition the self-checkin process and communication were outstanding.
Stayed in July 2025
Reviewed: August 11, 2025
Alexandra
GermanyGiorgios was super communicative and helpful. Even though we stayed one night, we felt so cozy there. We were so sad to leave!
Stayed in August 2025
Reviewed: August 1, 2025
Mia
United KingdomNot a problem but only stairs as an option; no elevator.
Great boutique hotel with good sized, clean rooms. Very friendly staff. Right in the centre of the old town.
Stayed in July 2025
Reviewed: July 30, 2025
Simone
United StatesYou could hear guests walking down the stairs when coming from upstairs but it was only as they passed by quickly.
We loved the property! Giorgos communicates frequently and clearly to ensure everyone has smooth access to the location. They let us store our bags upon an early arrival and after our check out while we explored Chania. The room was comfortable and worked perfectly for us. It’s right in the center of old town with a great location and is still really quiet! Would highly recommend this spot!
Stayed in July 2025
Reviewed: July 30, 2025
Matheus
BrazilNothing, all good
The hoster is super kind and very friendly, the room is very functional and comfortable.
Stayed in July 2025
Reviewed: July 21, 2025
Onurcan
TurkeyActually we can not say anything bad about our stay or the hotel. If you are very picky and really try to find something, the room we picked and loved with the terrace was on the top floor, like any hotel in Xania there were no elevators and it was difficult to carry bags upstairs. Beside honestly I can not find any other thing even I try to be very picky.
Oh George! We really liked George whom was the host. Although we did not meet with him, he contacted early and provided every information necessary to make your stay perfect and keep constant communication. Check in and check out was flawless. I lived on Crete 10+ years and stayed many times in Chania in different time periods, this one was the by far best experience that I had. Although I knew very well the island and the place, he send many informative documents which I can confirm very useful for a first visitor. Hotel was very nice. We stayed the room with terrace and strongly recommend to pay a little extra and enjoy the space provided. Hotel was clean, it was newly renovated, new tech were installed (no old noisy AC s etc.) the location was perfect, although it does not see the port, it is literally middle in the old town which everywhere was max 5 mins. In this trip we visited 3 hotel, best performance/value hotel that we experienced. As I mentioned for me it was the best for 10+ years visiting Xania.
Stayed in July 2025
Reviewed: July 18, 2025
Esteban
SpainEverything: the place is clean and calm. The location is perfect and the staff super nice
Stayed in July 2025
Reviewed: July 12, 2025
Mohamed
EgyptEnjoyed every moment there.
The location in the old town is great. 5-10 mins walking distance from all the hotspots and very calm at night. The owner is very helpful and decent. He is very responsive via WhatsApp, offering excellent and detailed recommendations.
Stayed in July 2025
Reviewed: July 12, 2025
Ali
United StatesWish the rooms were a bit bigger.
Very friendly staff, easy check in and out process. Room was great and clean, the bathrooms as well.
Stayed in July 2025
Reviewed: July 10, 2025
Janine
LebanonEverything!
Stayed in July 2025
Reviewed: July 1, 2025
Patrick
United KingdomAll fine and as advertised
No breakfast provided
Stayed in July 2025
Reviewed: June 26, 2025
Michael
United KingdomNothing
Excellent host very attentive. Room was lovely and central to everything
Stayed in April 2025
Reviewed: June 25, 2025
Michelle
New ZealandLocation, clean, terrace- everything we needed
Perfect location but very quiet, with a lovely terrace where we sat in the evening. George was a wonderful host, so very kind and helpful. We wished we were staying longer 100/100
Stayed in June 2025
Reviewed: June 13, 2025
Farida
NetherlandsVery small things - the mirrors in the room were not convenient to put makeup on; bright early morning light is shining between the curtain and the wall
Everything was great - location, facilities, design, cleanliness, communication!
Stayed in June 2025
Reviewed: June 12, 2025
Geraldine
CanadaNothing
Beautiful! It was in a perfect location to explore. Our large patio was great to have a morning tea while enjoying the view.
Stayed in May 2025
Reviewed: June 11, 2025
Vina
United Arab EmiratesThe room was quite small for 2 adults. The unavailability of drying rack and coffee machine did not work properly
Giorgos was readily available and responsive throughout our stay, always just a message away. He kindly shared some helpful local recommendations, and when we experienced an issue with the room key upon arrival, he promptly assisted us via text.
Stayed in June 2025
Reviewed: June 9, 2025
Kostis
GreeceBest location and Ms Artemis is the best ever housekeeper 🌞
Stayed in June 2025
Reviewed: June 3, 2025
Peter
United KingdomA few plants on the terrace would have made the large terrace even better.
Fabulous location, modern and clean rooms with a great terrace outside our room.
Stayed in May 2025
Reviewed: May 27, 2025
Maylis
France> Location is perfect: literally 2 minutes away from the old port on foot and in the center of the vibrant and charming old city - but still pretty quiet > Giorgos is one of the most welcoming, accommodating and thoughtful hosts I’ve ever met! Thank you SO much
Stayed in May 2025
Reviewed: May 22, 2025
Rory
New ZealandWe were in the very top apartment and the only way to get to it… oh the stairs 😱 especially getting your cases up there! Would not recommend that the elderly or infirm book this as there is no lift…
The apartment is immaculate and the shower, wow, such a “refreshing” change lol. Perfectly positioned in the old town but very close to the harbour, wonderful.
Stayed in May 2025
Reviewed: May 20, 2025
Joye
United StatesVery clean and nicely decorated. We had a top floor room with a wonderful patio to relax on. Out the front door are nice shops and restaurants. Walk to everywhere in old town and harbor, even beaches. Great communication with the owner.
Stayed in May 2025
Reviewed: May 20, 2025
Karina
AustraliaNothing
Location within the port. The host was really helpful with ensuring my stay was comfortable and responded to my queries promptly. Easy to find and check-in. Highly recommend.
Stayed in May 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content