Opiniones del Calypso Heaven 2 estrellas

Dear Nicole, Thank you for your feedback. All our rooms have a clearly displayed list of house rules, which explain that makeup stains are impossible to remove from towels. Towels are for drying only, not for makeup removal — there are dedicated products for that purpose, which we expect every guest to use. Your comment about “unsleepable” and “broken” beds is inaccurate. You booked a room with two single beds, and we nevertheless made four separate changes to accommodate your requests, including a complimentary room upgrade. We also allowed you access to the upstairs kitchen, which is outside your reserved area, as an additional courtesy. Our team made every effort to ensure your comfort, even when communication proved difficult. We regret that you chose to overlook these efforts in your review.

Dear Nicole, Thank you for your feedback. All our rooms have a clearly displayed list of house rules, which explain that makeup stains are impossible to remove from towels. Towels are for drying only, not for makeup removal — there are ded… Mostrar más