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Reviews of Atlantis Beach Hotel 5 stars

28, Ari Velouchioti, Rethymno Town, 74100, Greece

#31 of 74 hotels in Rethymno Town

Guests' Choice

Review score

Based on 115 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    8.7

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 4 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Garden View Room
    • Stayed 10 nights
    • Submitted via mobile

    Everything was great

    Stayed in September 2025

  • Reviewed: 4 September 2025

    10
    Amazing
    • Leisure trip
    • Couple
    • Superior Garden View Room
    • Stayed 7 nights
    • Submitted via mobile

    Can’t really fault it

    The staff couldn’t be more helpful. It was the cleanest hotel I’ve ever been in and the pool areas are excellent

    Stayed in September 2025

  • Reviewed: 4 September 2025

    9.0
    There were a number of hotel options….We made the right choice.
    • Leisure trip
    • Family with young children
    • Economy Room
    • Stayed 7 nights
    • Submitted via mobile

    Good quality, excellent service, fantastic location

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    a great staff with excellent value for money 5star hotel
    • Leisure trip
    • Family with young children
    • Economy Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit far to walk to old town

    Staff, cleaning, design.

    Stayed in August 2025

  • Reviewed: 24 July 2025

    10
    The staff was top A+ the food was good the drinks are super, loved our stay.
    • Leisure trip
    • Couple
    • Economy Room
    • Stayed 7 nights
    • Submitted via mobile

    The bed was to hard for us!

    The property was perfect for a holiday, beach and pools are beautiful.

    Stayed in July 2025

  • Reviewed: 27 October 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Economy Room
    • Stayed 3 nights
    • Submitted via mobile

    The view from our balcony. Some staff were rude, don’t know if this was due to a language barrier. Food was mediocre, doesn’t really cater to inter-nationalities.

    Lovely modern rooms. Good location. We also got upgraded on arrival. Good price. Very clean.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 7 nights

    Breakfast buffet was too crowded and not smooth at all

    Room, Beach, Staff, Pool, Massage

    Stayed in October 2024

  • Reviewed: 5 October 2024

    9.0
    Excellent Hotel, beach and restaurants.
    • Leisure trip
    • Couple
    • Superior Pool View Room
    • Stayed 10 nights

    Hotel Bar was a bit pricey.

    Large bedrooms, good views from balcony of the sea and swimming pools, very quiet around the two pools, beach within 100 metres,

    Stayed in October 2024

  • Reviewed: 20 September 2024

    10
    Location! Beach! Breakfast!
    • Leisure trip
    • Couple
    • Superior Garden View Room
    • Stayed 2 nights
    • Submitted via mobile

    The parking is not near the hotel, but it's 2 min walking from it.

    The hotel location is perfect! About 15 min walking from the old town. The breakfast is great and diverse. The hotel is beautiful and pleasant. We got the room with the view to the beach - amazing.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    We had an excellent stay and the staff was great.
    • Leisure trip
    • Family with young children
    • Superior Garden View Room
    • Stayed 5 nights

    The variety of breakfast was amazing, excellent quality and taste. The staff at the breakfast hall were always smiling despite the heavy workload and crowd waiting to be seated. In general, the staff was very polite and ready to help. We appreciated the warm welcome when we arrived very early in the morning (round 8.30 since we took the night boat from Piraeus). We were offered breakfast and then towels in order to use the swimming pool or the sea until our room was ready.The reception also provided very good suggestions on restaurants.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Garden View Room
    • Stayed 7 nights
    • Submitted via mobile

    The bed is very uncomfortable and small. After we complained about the matress being very uncomfortable, they added another coconut matress(which is very bad, it feels like you are sinking in) on top of another coconut matress, which was on top of the matress. The second time I went to complain about it, I asked them to remove both coconut matresses, then the bed was fine to sleep in. I find the comfort of the bed to be very important, as you don't want to return from vacation with backpain. We had lunch at their restaurant, and the food is below average. Sunday night there was a DJ in front of the hotel gate, who was playing extremly loud music (like we were in a club) which I found very disturbing, as we were with our 3 month old child, and there was no way into the hotel, but passing near the extremly loud music. You could hear it from our room as well, with all the windows closed. They claim that they have a gym, but actually there is a small room with very few equipment and you can't go at your convenience, you have to book it. The massage was too expensive for what was offered. There is no door at the bathroom, just glass doors for the toilet and the shower, which gives you almost no privacy.

    We appreciated that they let us check in as soon as we arrived, which was 10 a.m. The location is great as it is across the sea and half an hour walk from the old city. We also enjoyed the pools. Breakfast is various and pretty good. The cleaning ladies were very nice.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    10
    Outstanding hotel and staff but the food is bad
    • Leisure trip
    • Couple
    • Superior Pool View Room
    • Stayed 7 nights
    • Submitted via mobile

    The food and drink offer. The Breakfast was boring, the dinner buffet outright awful. The poolside service was slow and the quality of drinks were also subpar. The f&b department in general didn't seen to be able to hold up the same standard as the rest of the hotel.

    The location was absolutely amazing. Close to everything. The reception, spa and housekeepung staff was friendly, not intrusive and very helpful. It felt as if you are staying with friends.

    Stayed in August 2024

  • Reviewed: 25 July 2024

    8.0
    Great trip and fabulous hotel and staff
    • Leisure trip
    • Couple
    • Economy Room
    • Stayed 6 nights
    • Submitted via mobile

    Not much, maybe a better gym would have been nice

    Good facilities, great stay

    Stayed in July 2024

  • Reviewed: 23 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Economy Room
    • Stayed 3 nights
    • Submitted via mobile

    Extra coffee capsules and water would have been appreciated

    Friendliness of every member of staff Closeness to serviced beach loungers and canopies Room was very comfortable

    Stayed in July 2024

  • Reviewed: 21 July 2024

    10
    Overall very nice stay
    • Leisure trip
    • Family with young children
    • Superior Garden View Room
    • Stayed 1 night
    • Submitted via mobile

    Nill

    The rooms are exactly as shown in the pictures, very clean room and hotel, room with all amenities and great matress. We had a free room upgrade which was.much appreciated. The hotel is on the beach with a big veranda overlooking the sea....the pools are big and spacious area around them, which is difficult to find in other hotels around the area. Walking distance to the city centre is around 30 minutes, for us that wasnt trouble because it was less crowded. The breakfast buffett was big, with great variety, it covers all tastes. Highly recommended.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    10
    Amazing stay, worth the price, comfortable rooms, and friendly service.
    • Leisure trip
    • Group
    • Superior Garden View Room
    • Stayed 6 nights
    • Submitted via mobile

    More lounge chairs on busy days at the beach.

    Breakfast included was a large buffet with hot and cold food with a lot of choices to meet everyone’s tastes.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    8.0
    Enjoyable stay, location and facilities make it convenient and relaxing.
    • Leisure trip
    • Solo traveller
    • Economy Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast is not the best quality and served until 10 am.

    Location is great. Private section of beach is great. Room very nice and clean.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Beautiful hotel Excellent staff. Good location
    • Leisure trip
    • Couple
    • Superior Pool View Room
    • Stayed 7 nights
    • Submitted via mobile

    There was no free water cooler in reception. Tea/coffee not replaced in rooms.

    The staff so polite, friendly, informative, helpful.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Garden View Room
    • Stayed 2 nights
    • Submitted via mobile

    All was perfect

    Luxury hotel, very clean, good brekafest, near the beach within 20 min.walk to the old town

    Stayed in June 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Sea View Room
    • Stayed 5 nights
    • Submitted via mobile

    The bell boy service. He took some of the bags to our car park outside and left. Did not offer to help load the bags.

    The breakfast and room cleanliness.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Relaxing and enjoyable
    • Leisure trip
    • Couple
    • Economy Room
    • Stayed 2 nights

    The beach was lovely. The staff were helpful and friendly. The breakfast was plentiful and very good. The spa was lovely.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Amazing and highly recommend.
    • Leisure trip
    • Family with young children
    • Superior Garden View Room
    • Stayed 10 nights
    • Submitted via mobile

    N/A

    Hotel, beach, staff and food all exceptional.

    Stayed in April 2024

  • Reviewed: 22 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Garden View Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful rooms Nice breakfast At the Beach

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Great kid friendly hotel, close to the beach and a short walk to Old Town
    • Leisure trip
    • Family with young children
    • Superior Garden View Room
    • Stayed 7 nights
    • Submitted via mobile

    None of these were a huge issue, but just some comments that people may find useful. The quality of the bacon and sausages at breakfast was poor. The pool is really cold (I understand why), but it can be a bit off-putting for toddlers and my 2 year old didn't really want to get in it on some days. Not sure if this was just in October, but the sea view balconies do not get sun at any part of the day, which can make drying clothes difficult. Sauna, steam room and jacuzzi is an extra charge. Asked if my room was going to be empty and whether I could therefore check out late (my flight arrived at 10pm and my flight departed at 10pm). Despite the room being empty, I still had to pay an extra €50 euros to stay until 5pm, it would have been more if I wanted to stay later than that.

    Great hotel for kids. They have inflatables, buckets, balls etc at the pool for them to use, and also some at the private beach. There is also a playground that is shaded by a net so it isn't too hot. Quite a lot of options at breakfast. The a la carte menu at the pool bar is fairly reasonably priced. Majority of staff are friendly. Really close to the beach, and you get one set of towels for the pool/beach and another set for showering. 20-30 minutes walk to Old town, but plenty of bars and restaurants along the way. Supermarket next door which is cheaper than the ones on the walk to Old town. Had a complimentary 15 minute massage voucher on arrival (although I think that was solely to drum up business in October) and a bottle of wine in the room. There is a gated car park at the back of the hotel, although suspect this may be overcrowded in summer months.

    Stayed in October 2023

Showing 1 – 25

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