Reviews of Anatolia Hotel 4 stars
Lagada 13, Thessaloniki, 54629, Greece
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewLocation, breakfast, service and very nice personal.
No parking place, small room and very old, dirty carpet in the room
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewStaff
Dear Abubaker, Thank you very much for your kind feedback. We are thrilled that you enjoyed our location, food, and service. Konstantinos will be especially happy to read your special mention! We look forward to welcoming you back soon. Kind regards, Anatolia Team
Dear Abubaker, Thank you very much for your kind feedback. We are thrilled that you enjoyed our location, food, and service. Konstantinos will be especially happy to read your special mention! We look forward to welcoming you back soon. … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe property was very nice and clean. The service was excellent, and everybody was very friendly and helpful.
Dear Susie, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our clean property and the excellent service provided by our friendly and helpful staff. We look forward to welcoming you back soon! Kind regards, Anatolia Team
Dear Susie, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our clean property and the excellent service provided by our friendly and helpful staff. We look forward to welcoming you back soon! Kind r… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGood location, comfortable rooms, available parking, friendly staff, nice garden
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewRoom was fine.
Check-in was a nightmare. Breakfast was terrible; hot food was cold, the toaster lever was not working, so you were expected to get your toast out with a metal fork (an accident waiting to happen), food not replenished frequently. One complimentary small bottle of water for 2 people on day 1 and nithing after that. I don't appreciate getting attitude from housekeeping when they come to our door mid teeth brushing, and we asked for an extra 10 minutes.
Dear Melinda, Thank you for taking the time to share your feedback. We are glad to hear that you were satisfied with the room. At the same time, we are truly sorry to learn that other aspects of your stay did not meet your expectations. Your comments regarding the breakfast service, amenities, and housekeeping experience have been noted and shared with the relevant teams, as they help us identify areas for improvement. We do hope to have the opportunity to welcome you again in the future and provide you with a more enjoyable stay. Kind regards, Anatolia Team
Dear Melinda, Thank you for taking the time to share your feedback. We are glad to hear that you were satisfied with the room. At the same time, we are truly sorry to learn that other aspects of your stay did not meet your expectations. Yo… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewOnce again, I stayed at this hotel where I always choose to stay, and everything was just as perfect as before. Warm staff and a flawless experience.
Nothing
Dear Altug, Once again thank you so much for your loyalty and for choosing us again for your stay. We are delighted to hear that everything was perfect, and that our staff made you feel so welcome. We truly look forward to welcoming you back again soon for another flawless experience. Kind regards, Anatolia Team
Dear Altug, Once again thank you so much for your loyalty and for choosing us again for your stay. We are delighted to hear that everything was perfect, and that our staff made you feel so welcome. We truly look forward to welcoming you b… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff, as always, were extremely helpful, kind, and friendly. They are truly what makes this hotel so special. My heartfelt thanks to each and every one of you. You are the reason I always look forward to coming back! Breakfast, as always, was delicious and well-prepared.
Everything was, as always, excellent. However, it feels like the carpets and the upholstery on the chairs are nearing the time for a refresh.
Dear Altug, Thank you very much for your continued trust and kind words. We are truly delighted to know that our staff once again made your stay so enjoyable – your appreciation means the world to us. We are equally pleased that you enjoyed the breakfast and overall experience. We also value your feedback regarding the carpets and upholstery. Please be assured that we take such comments seriously, as they help us improve and ensure even greater comfort for our guests. We look forward to welcoming you back again soon! Kind regards, Anatolia Team
Dear Altug, Thank you very much for your continued trust and kind words. We are truly delighted to know that our staff once again made your stay so enjoyable – your appreciation means the world to us. We are equally pleased that you enjoye… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAll good
No parking
Dear Harry J, Thank you so much for your perfect rating and kind words! We are thrilled that you enjoyed your stay with us and truly appreciate your support. We look forward to welcoming you back again soon! Kind regards, Anatolia Team
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewExcellent location. near the port and train station. hotel room we had was huge and staff were amazing. good breakfast.
Not much to dislike. they couldn’t do the massage treatments for some reason but that was such a small thing. I’d recommend booking a taxi via Uber as i noticed that the taxi drivers try to scam tourists.. i had a €3.50 trip cost €9 with driver blaming the hotel and baggage charges, which is rubbish. Nothing to slate the hotel about but I do think they should speak with the taxi company
Dear Noel, Thank you so much for sharing your kind words and recommendation. We are delighted that you enjoyed our location, spacious rooms, friendly staff, and breakfast. We regret that massage treatments were not available during your visit, and we appreciate your feedback regarding taxis. While the hotel has no direct cooperation with taxi companies, your comments are valuable, and we will keep them in mind to better guide future guests. We hope to welcome you back again soon. Kind regards,Anatolia Team
Dear Noel, Thank you so much for sharing your kind words and recommendation. We are delighted that you enjoyed our location, spacious rooms, friendly staff, and breakfast. We regret that massage treatments were not available during your vi… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe reason I chose this Hotel was because they told us it’s free parking in front of the Hotel since i was just going to sleep there and i didn’t want to search for parkings , when we arrived late in the night they told us we are sorry but parking is full and we had to drive to find parking in the middle of the night with the kids and we paid 15€ and the reception staff didn’t even care to come outside and show us where we can find parking easier.
Dear Fisnik, Thank you for sharing your feedback. We are sorry for the inconvenience you experienced regarding parking. As mentioned on our website and booking channels, the hotel does not provide private parking, but guests can use public street parking nearby or private parking facilities around the hotel . We understand how difficult it can be to arrive late at night with children and regret that this caused you discomfort. Please rest assured that your comments regarding assistance from our staff have been noted and will be addressed to ensure better guidance for our future guests. Kind regards, Anatolia Team
Dear Fisnik, Thank you for sharing your feedback. We are sorry for the inconvenience you experienced regarding parking. As mentioned on our website and booking channels, the hotel does not provide private parking, but guests can use public… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe staff was very unhelpful especially the girl at the reception and the manager that gave me a triple room deluxe that I paid for with broken toilet and stinky smell and they said there is nothing they can do not even give me a double and a single room unless I paid 30 euro extra and they lie about the free parking on the site because they have 3 spots available and we had to pay 20 euro per car parking because that was the only option close to the hotel and they wouldn’t pay for it. Not normal considering the parking was half price of the room itself. Not saying there again and wouldn’t recommend!!!
Dear Tania, Thank you for sharing your feedback. We would like to clarify that all details regarding our rooms, including their type, size, and amenities, as well as the availability of parking spaces, are clearly stated both on our website and on all official booking channels. The hotel has a limited number of parking spots, which is also specified, and additional public or private parking facilities are available nearby. Regarding your stay, we changed you immediately to another room of the same category upon your request. Room changes or upgrades beyond the booked category are always subject to availability and the reservation’s conditions. We regret that your experience did not meet your expectations, and we appreciate your comments as they help us further improve our services. Kind regards, Anatolia Team
Dear Tania, Thank you for sharing your feedback. We would like to clarify that all details regarding our rooms, including their type, size, and amenities, as well as the availability of parking spaces, are clearly stated both on our websit… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewI am missing 184 euros from my credit card and never got the recipt for the stay . Never got answer from the hotel never got answer from booking
Dear Guest, Thank you for your feedback. Please allow us to clarify that, as a hotel, we never receive or store guests’ personal credit card details for reservations made via Booking.com. All payments are processed securely through Booking.com, and we only receive a virtual card from them to cover the booking. Regarding receipts, these are issued by the hotel at check-out, using the email address provided by the guest upon arrival. If for any reason you did not receive it, please contact us directly and we will be happy to resend it. Kind regards, Anatolia Team
Dear Guest, Thank you for your feedback. Please allow us to clarify that, as a hotel, we never receive or store guests’ personal credit card details for reservations made via Booking.com. All payments are processed securely through Booking… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBreakfast , working person ,
When we first entered the room, there was a strong odor.
Dear Biberoglou, Thank you for your kind comments about our breakfast and our team — we are happy to know these aspects met your expectations. We are, however, sorry to hear about the odor you experienced upon entering the room. Your feedback is valuable, and we will make sure this is carefully checked to avoid such occurrences in the future. We hope to have the opportunity to welcome you back for an even more enjoyable stay. Kind regards, Anatolia Team
Dear Biberoglou, Thank you for your kind comments about our breakfast and our team — we are happy to know these aspects met your expectations. We are, however, sorry to hear about the odor you experienced upon entering the room. Your feedb… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified review