Sewage smell in the bathroom. Worst host ever.

great location and view

Stayed in July 2025

The beds were too firm and the main bedroom bed slats creaked. The main area heating and AC controls were sluggish to respond. There were not enough paper products for the kitchen and 3 bathrooms.

It was perfectly located and the views of the caldera were AMAZING. The rooms were spacious and clean. It was perfect for 3 couples. The property manager, Deena was very welcoming and informative.

Stayed in April 2023

The case of Ananda Infinity exemplifies perfectly all that has gone wrong in Santorini the past 10-15 years; amateurism, opportunism, and services that cater only to those who visit the island in search of online content. We booked this place as a group of 6, which included a 3-year-old, believing that it was worth splurging for a peaceful and conveniently-located place, that would offer high quality services. What we got was: - Dirty rooms, that lacked the basics (i.e. towels, extra blankets, and basic kitchen items). - Very outdated air conditioners: the one in the main room sounds like a washing machine, and the one in our room on the top floor leaked. The latter prevented us from using it, thus having to sleep in an incredibly humid room, where it wasn't safe to charge my phone (see attached pic). - A blatant refusal to store our luggage for 2 hrs upon our check-out, a service that is as common place as providing a bathroom. - Hostile management and customer service from early on, which ranged from making assumptions (they thought I was trying to negotiate the price, when I simply asked them to store our luggage), to accusing us for breaking the air conditioner without any evidence. Interestingly no one was checking in the day of our departure so to be offered a late check-out or be allowed to leave our luggage in the courtyard, but we weren't deemed worthy of that courtesy either. - Factual and vague responses to very ordinary requests such as daily housekeeping etc (“we want you to have a great stay” - but did nothing about this). As a final note to booking.com, I am happy to provide evidence for all the above allegations, in case this review is disputed. EDIT: I was called "manipulative" by the property, for simply stating the facts and willing to provide evidence, which further proves my point in regards to lack of professionalism on behalf of the management.

The convenient location, and the outdoor areas of the property; it is only a few minutes walking from Firostefani square and an easy hike to Fira, and the little courtyard is beautiful.

Stayed in July 2024

While two of the bedrooms were great, the third bedroom seemed damp (with a bit of odor). It was unclear if it was a chronic issue.

This was perhaps the most beautiful place we have ever stayed. The view of the caldera is amazing. There were many places to sit outside and every one of them had a fantastic view. There was a great jacuzzi, plus AC, and Wifi. The location was perfect because it wasn't as insanely busy as other places on the island and yet we had access to great restaurants and shops. Our contact was great - very helpful, very responsive, and kind.

Stayed in July 2023

Nothing. It was perfect

The location was excellent. Close enough to walk to hustle and bustle of Firo but far enough away to be more peaceful. The views were absolutely stunning!!!! And the villa had many different levels and sitting areas to bask in the view. Hot tub was awesome. Villa itself was beautiful, very comfortable and very clean. It is a very romantic setting. The only reason I didn’t recommend for romance is because it’s 3 bedrooms so probably better for families. Although each bedroom was very private and I’m sure my daughter and boyfriend had a very romantic time in their own room . They were on top level - very private

Stayed in June 2023

abit more coffee :)

location was outstanding host was amazing 10/10

Stayed in July 2023

nothing

amazing location. great views and amazing helpful staff.

Stayed in May 2023

every thing was super , everything i liked:)

Dear Ananda Infinity Ferostafani team, I am writing to express my sincere appreciation for the amazing stay I had at your hotel. From the moment I arrived, I was struck by the breathtaking view from my room. The panoramic vista of the surrounding mountains and the city below was absolutely spectacular and left me awestruck. Not only was the view incredible, but the room itself was immaculate and well-maintained. It was evident that a great deal of effort had gone into ensuring that the room was spotlessly clean and comfortable for guests. The bed was plush and comfortable, and the amenities provided were of a high standard. The staff at Ananda Infinity Ferostafani were extremely welcoming and attentive to my needs throughout my stay. They were always on hand to answer any questions I had and to ensure that my stay was as comfortable as possible. The hotel facilities were also top-notch, and I enjoyed spending time at the swimming pool and gym. Overall, my stay at Ananda Infinity Ferostafani was truly wonderful, and I would highly recommend this hotel to anyone looking for a relaxing and luxurious stay. The view alone is worth the price of admission, and the clean and comfortable room and attentive staff only add to the overall experience. Thank you for making my stay so memorable. Sincerely,

Stayed in April 2023

a little difficult to walk up all the stairs with luggage to get to the bedroom

perfect view, very clean, Maria the manager was great

Stayed in September 2022

Property is not accessible via car so there is a lengthy walk to get luggage to the villa and there is no staff to help. For the rates we paid there should be more amenities. The villa was not cleaned regularly. Our last day the beds were not even made and the kitchen was not restocked (coffee pods, paper towels etc.) When we turned the shower on, it smelled like rotten eggs. We were told nothing could be done about it. Inside was also not as “new” as pictures would indicate. I would not stay here again.

Gorgeous views and great location.

Stayed in July 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in November 2022