No tea making facilities in the room although you can make it in the bar area. Toilet and shower all very close to beds behind a sheet of frosted glass and a curtain! Confusing lighting and air con/heating system.

Good location, clean room, good breakfast. Very quick check in. Good wifi. Great shower.

Stayed in September 2025

Breakfast was not very nice and mostly unhealthy food. Pillows were hard but mattress was comfortable

Good location and clean rooms. We had a Premier King so was comfortable in relation to the size.. Reception staff were cold and not welcoming. Pillows were a bit hard so didn't have a good night sleep. Also you can hear noise in the corridors so it is not sound proof. Breakfast was very average. I would not recommend paying extra for breakfast. Better off going to the many local cafes

Stayed in September 2025

No parking at the hotel

Good value

Stayed in August 2025

No tea making facility in room

Clean room great bed!

Stayed in September 2025

Self service

Location,near to the center

Stayed in July 2025

didn't like that you couldn't open the window and let the fresh air in

The bedroom featured a modern design, was fully equipped, and felt spacious

Stayed in September 2025

Did not have water in the room. Hard to get to bathroom without turning on all lights in middle of the night. Distance to park unacceptable!

Stayed in August 2025

Nothing

Location was great to centre

Stayed in August 2025

Bed was a little weird in that it converted to a sofa electrically and there was only one side of the bed had a plug socket.

Good location and easy access to the city centre.

Stayed in August 2025

Breakfast was pretty underwhelming

Location fab

Stayed in August 2025

It was a bit far from the city center and the prices of water/snacks is quite expensive.

Very clean and comfortable.

Stayed in August 2025

Overpriced due to the dynamic pricing for the festival. Breakfast quality of food was poor and we were better served outside the hotel

Location, reasonably well maintained and very clean

Stayed in August 2025

Would have liked drinking facillites in the room. Kettle for hot drinks

Everything Perfect location close to all amenities. Cafes,parks all walking distance . Friendly staff .Wonderful Gym and entertainment with live artist. Very clean and spacious rooms . Will definitely stay here again.

Stayed in August 2025

Sink blocked - why don't hotels just go around once a week & sort the blockages? Other issues v minor & design related: Lights over complicated. No bedside table/shelf.

Straight forward & quick check in.

Stayed in August 2025

Shower cubicle leaked and towel used to mop up was not replaced. Room rate was expensive but expected for this time of year

Great location in Edinburgh for our three day stay for the Fringe. Friendly staff and we were able to put our bags in our room on arrival. Room was ideal for what we needed. Lovely shops and restaurants within close proximity.

Stayed in August 2025

Shower spills a bit of water out the bottom of the door, no matter how hard you try not to.

Location was great, close enough to everything but also far enough away to not be too noisy. Rooms are small but well organized, free coffee machine in the bar.

Stayed in August 2025

No tea or coffee in our room. It was free downstairs in main area. Would just have been nice for a cuppa in the room.

Central to everywhere. Great location. Rooms were clean. Beds were comfortable. Staff were helpful.

Stayed in August 2025

We were placed in a basement room, which we later found out was located right below the breakfast room. If you are a light sleeper you will be woken by the noise of chairs scraping across the floor above your room, as breakfast begins at the Hotel. This started about 0730 in the morning. It happened on both mornings for the time we stayed. No tea or coffee in the Hotel room itself, but plenty available in the bar area.

Hotel in a decent location and fine for our needs.

Stayed in August 2025

Toilet in the room very small, sink in the same room as the bed. Bed to hard.

Close to the castle. Very helpful staff.

Stayed in August 2025

Tea/coffee facilities. There really was so little to dislike, and we will be back.y

The Hotel was a first for us but will no doubt use it again. Staff were great and the Hotel, rooms etc was great. The only small criticism was due to lack of tea/coffee Facilities in room, (None) this meant using the Tea/coffee downstairs in bar area, brilliant but way too often we had to ask for cups etc, surely someone over seeing that area and topping up, cups, pie, coffee etc would have been great.

Stayed in August 2025

Did not feel customer service as good as previously

Very efficient comfortable

Stayed in August 2025

Lack of cooperation from the initial receptionists at check in. Asked for help signing in, but she pointed to the terminal and turned and walked away. Room number was then texted to you, but due to poor phone reception it took ages to get. Ended up snapping at receptionist to get the room number. We had a VIP Suite with view, the view was of air conditioning pipes and rooftops. Description said cooking facilities (none there). It had an empty fridge (no cans of pop or bottled water etc) and kettle (no milk pods to go with tea or coffee sachets). Remember this is supposed to be VIP. Ended up searching for a convenience store to buy milk. Lounge floor was stained and there were some food patches from previous occupants. Areas of the sofa also need a good clean as liquid stained. Being disabled the access ramp up to hotel entrance was much appreciated. On Friday there was an additional ramp up to the foyer. However this was removed on Saturday morning and stored away. This then made the rest of the stay very difficult and painful to enter and exit the property.

Location was good. Key system to operate the lift took a bit of getting used to, but the concept was good. The room size was amazing. Bedroom was brilliant.

Stayed in August 2025

I did not dislike anything about yotel however booking .com said there was parking which was not the came u have access to parking 10 minute busy drive away

Decor location and cleanliness

Stayed in August 2025

Great location, very clean comfortable rooms would recommend.

Stayed in August 2025