Being in room 002, every time some one came into the outer hall the door would bang due to the air pressure as the outer hall door closed and being right next to the door did not help; there was the availability of a disability ensuite for the room which was not practical for someone without disability in particular the hand basin with a shelf right above it meant you couldn’t even wash your face and the basin had a blocked drain; there was one communal shower and toilet for five group rooms…unexceptable!; there was one washer and dryer for the entire hostel including domestics…I missed a whole day due to waiting for my washing to be washed and dried…unexceptable!; no exhausts or air circulation throughout halls and communal hygiene facilities…terrible!; I had to wash and brush my teeth in the communal toilet hand basin due to the blocked drain in the ensuite; the communal catering facility felt like it was in the basement with no vibe; no trips/excursions offered for solo travellers; and there were roof leaks in the cafe space due to blocked pipes. This place needs some maintenance to be more practical for the travellers…just asking basic requirements of a hostel that caters for a larger amount of people which this one did not have.

Great location; the bar/cafe; beds already made on arrival.

Stayed in September 2025

They had few leak issues, lots of towels were used to stop the water, the smell was bad and the measures taken were not the best.

It location

Stayed in August 2025

Staff were friendly. Clean hostel. Late check in was appreciated.

Stayed in June 2025

No curtains or much privacy in the women's shared 6 bed bunk rooms.

Private shared bathroom was big and clean. Self catering kitchen was good. Laundry and baggage storage also good. Close walk to shops, Oxford and Piccadilly.

Stayed in August 2025

We stay for two nights, there was a pipe leak outside our room. It was a bit noisy from the repairs, but the staff was fantastic - he explained everying clearly and poiltely. Luckily, the problem was solved quickly, and we were able to get a good night's sleep.

I really enjoyed stay at your hostel !

Stayed in August 2025

Wish the toilets and bathrooms could be cleaned a bit more but they weren't too bad really

Great location, very friendly staff, comfortable rooms.

Stayed in August 2025

Check in was a faff. I was sent to two different rooms, neither of which had a spare bed and one was on the fourth floor! Not great at 11pm when you're tired with luggage and the lights are out in the rooms. No lockers in the room to keep your bag close and safe. Beds and pillows quite hard and the thick rubber mattress protector made them very hot (no aircon).

Decent enough location and price. Felt safe inside. Very friendly staff and upgraded me to a private room after issues finding me a bed.

Stayed in August 2025

Lift was broken and was on the third floor, but not a big issue. Some noise from outside but it was Saturday night in Central London so to be expected!

After a delayed flight I had to spend the night in London rather than heading home, but was glad to find a dorm bed for just £20. Receptionist was friendly and helpful when I arrived after 10pm and dorm was only 4 bed which was a nice surprise. Very clean and comfortable and felt safe! Great location only 15 or so minutes walk to Euston station for me early the next morning.

Stayed in August 2025

Some of the bathrooms were not operational

Location was amazing

Stayed in August 2025

The pillows were very hard and the beds. The lift was out of action for a long time. I was on the 3rd floor and. It was a problem bringing my luggage down. The staff were very helpful though and did everything to help.

The facilities and a no 1 location The staff were very helpful .Especially Yuki and Ben

Stayed in August 2025

There were no lockers in the room for luggage in the sharing rooms. Also in the luggage room there are no lockers. Would appreciate it if there is a luggage room with locker room so that we have the peace of mind while we roam around with luggage kept securely. Would not mind paying a nominal charge for it.

The place is right at the heart of London. A walk away from Oxford Street. Buse to major tourist attractions. Hygiene is top tier too. I like the kitchen area and how everyone tries to keep it tidy.

Stayed in August 2025

No private lockers

Atmosphere

Stayed in August 2025

Our room was in the basement which was a bit unpleasant. The walls are not soundproof, so you could easily here everyone. The upper part of the bunk bed was really small without any support and I was afraid to fall down at night. There was only one shower and one toilet for everyone and sometimes you had to Q. And some basics like a bin/ basin in the shower was missing.

Location was perfect.

Stayed in August 2025

Kitchen adequate but not comfortable to hang out long, maybe by design.

Clean, staff helpful, bunk beds sturdy (open but not creaky), sink in room nice, cafe pleasant with option to self cook in basement kitchen.

Stayed in August 2025

The doors don’t read the cards properly so I’ve had trouble to enter the room

Location and cleanliness of the common restrooms and showers

Stayed in August 2025

We were down in the basement and it felt a bit stuffy and had a funny smell. The box seat in the bedroom was grubby and the fascia around the light and PowerPoint could’ve done with a good wipe. Breakfast was VERY basic; no yoghurt, only apples for fruit, no vegan pastries. There was only one toilet downstairs. The toilets on ground level were stiflingly hot!

The bar and reception area felt clean and welcoming. Our double room had space with AC, PowerPoints and a mirror. The communal kitchen area looked handy and clean but we didn’t use it so can’t comment on equipment etc. The shared bathroom was just across the hall so really close by.

Stayed in August 2025

Clean

Stayed in August 2025

Inconsiderate room colleagues - not leaving anywhere for me to walk or put my things. Spaces/basket/cupboards should be provided per person

All good, shame about roomies

Stayed in August 2025

Good location,excellent stay.

Stayed in July 2025

Good value for money, clean beds, clean and nice communal area, friendly staff, good location.

Stayed in August 2025

No aircon

Good common area, and very secure

Stayed in July 2025

The room is cramped and small. The bed is sinked.

The location is convenient.

Stayed in July 2025

It was very hot in the room, however, we had movable fan in the room, so it was somehow manageable. Lift was not working on the arrival day (it was fixed next day), so was quite tough to take all luggage to the 4th floor.

Clean, self catering kitchen was well equipped (except the cafeteria was missing), close to the underground (5 min walk).

Stayed in August 2025

No complaints

Central location in easy walking distance from the tube or mainline stations (north). A short distance to Oxford street and London theatre district. All the basic facilities in the room for an overnight stay but bring a towel and toiletries. Excellent on site facilities with 24 hour pizza, a bar and cheap optional (non cooked) breakfast. Very helpful. And responsive staff

Stayed in August 2025