Good value but there's a distance to the nearest underground station.

Stayed in October 2023

dirt on the fitting sheet, the room could be cleaner

great location, bus stop nearby to city centre, near to underground (10-15 mins), hot shower available.

Stayed in October 2023

Bed not too comfortable, but good value so fine!

Great central location, room ‘scruffy’ but absolutely fine for its purpose!!

Stayed in September 2023

Comfusing to find the hotel .The toilet outside seems very weird and smells. Carpet is stained.

Near to station and accessible to underground. Good WiFi and friendly staff

Stayed in October 2023

bathroom and toilet were 2 flights down stairs. Bathroom was so small that you couldn’t turn around. Dirty stained carpets.

Location and price

Stayed in October 2023

Looking over a busy and loud street, mattress that has a dip in the middle and is too soft, room way too hot and window too small and opens very little for sone fresh air. Bathroom outside the room, 2 flights of stairs below

Modern, recently renovated. Bathroom new, very clean. Excellent pillows. Fan in the room

Stayed in September 2023

Too hot and small

Location

Stayed in September 2023

Check out and check in process

Breakfast is ok. Only too strict on check out time . Its 11am

Stayed in September 2023

Common areas / someone had been sick in The hallway. The bathroom was very compact and toilet seat wasn’t secure. Also shelf above sink got in the way of the sink.

Room

Stayed in August 2023

Cleanliness. Bathroom bin hadn't been emptied, half a bottle of water from the previous occupants had been left on the window sill and there was what looked like dried pot noodle on the floor showing it hadn't been hoovered very well.

Location was good. Check in was easy and room size wasn't bad.

Stayed in August 2023

Tiny room, even smaller, not very clean bathroom. Uncomfortable bed.

Convenient location

Stayed in July 2023

Although the room was modern, I found both the pillow and the mattress a bit lumpy

It felt clean, quiet and professionally managed. Location great

Stayed in July 2023

Just the price to be honest but I suppose this is the going rate in London...

Convenient Location. Good size room. Useful baggage storage option.

Stayed in July 2023

Only downside to the room was the tiny bathroom. It was so small the sink came out over the toilet which made it very uncomfortable to manoeuvre around. Sink also didn't drain and was so tiny by the time you'd washed your hands it was overflowing. Other than than the room was fine

Great location Staff really helpful and friendly Room very clean Bed comfortable

Stayed in July 2023

The room was tiny with minimal airflow. It was a first floor room and it didn’t feel safe to leave the window open to the street front while I went to sleep. I had a room with separate bathroom - which wasn’t as close to the room as expected. The room was clean but had stains on the carpet and scuffed walk marks. It looks like it needs a bit of TLC. The bathroom was tiny and has been modernised recently, but there was a quite a bit of mould in the grout around the shower.

The location was great. It was a quick walk into Hyde park, restaurants and shopping. The room looked tired but there was no dust and the furniture was neatly presented. It had a beautiful floor to ceiling window that opens (not just for decoration).

Stayed in June 2023

Could be a bit more looked after. Also the shower box and toilet wasn't very clean.

Good location

Stayed in June 2023

The room was a bit dirty. And there were some hair in the bathroom.

The location. It was close to Oxford street and many restaurants.

Stayed in June 2023

bed was a bit small and soft

helpful staff and great location

Stayed in June 2023

Drains for sink and shower were very slow to drain and we where worried about overflowing each time either were used. Beds were uncomfortable and pillows looked more plump in pictures. We where also not told that there would workmen working on outside balconies early hours of the morning with no warning.

Tea and coffee facilities in room was nice and came with biscuits. The room was clean although walls need some tlc. The office staff were friendly and gave out complimentary pastries. The location was perfect for getting about London.

Stayed in May 2023

Room smelled damp, some broken furniture, had to go outside in morning to get hairdryer from reception.

Good location, easy check in, clean, able to get family room which was a reasonable size

Stayed in May 2023

The heater couldn’t be turned off while the room temperature was already very warm but the staff helped us by turning off the central heating system, so the problem was solved. The room was still warm but they provided fans. They provided only one toilet paper roll for 4 guests with 2 days stay, this should not be something for the guest to request. Very annoying when you realised it too late. Housekeeping did came to the room and exchanged the towels but strangely they didn’t bother to tidy up any of the beds at all.

Great location, helpful 24/7 front desk staff.

Stayed in May 2023

the size of the bathroom

bathroom in the room

Stayed in April 2023

Bed wasn't very comfortable

Stayed in April 2023

it was dirty and cold

good location and you get free biscuits

Stayed in February 2023

The stairs to the room were crazy steep and not safe imho. The floor in the room was riddiculously uneven. The whole room, bathroom especially, had a really dated feel. And beware the noise - the window did nothing to mute the street noise and there was plenty of it. Cherry on the cake? A green light (emergency route mark I think) in the room (!) which could not be shut off and which was incredibly annoying. I have never encountered that in any of the hotels I stayed in,

Location of the hotel is great. Close to Underground and some of the attractions, like Madame Tussaud's, are within walking distance. Plenty of stores and restaurants nearby. The staff were friendly and helpful.

Stayed in April 2023