Lake Road, Windermere, LA23 2EQ, United Kingdom
#1 of 21 hotels in Windermere
Guests' ChoiceBased on 522 hotel reviews
9.5Cleanliness
9.7
Comfort
9.8
Location
9.7
Facilities
9.6
Staff
9.8
Value for money
9.0
Free Wifi
6.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 30, 2025
Lisa
United KingdomNothing really. You get what you pay for and it is quite expensive. Bit of walk either way to either bowness or Windermere but perfectly doable
Good facilities. Really comfortable and warm. Especially loved the hot tub and sauna. Room very quiet due to being desperate from the main building. Nice big bed and amazing bathroom
Stayed in July 2025
Reviewed: August 24, 2025
Ashley
United KingdomVery clean and nice staff
Stayed in August 2025
Reviewed: August 24, 2025
Lee
United KingdomNothing to dislike.
From the very beginning was greeted by quality polite staff then lead to our wonderful room that truly exceeded expectations.
Stayed in August 2025
Reviewed: August 22, 2025
Kirsty
United KingdomThis was one of the most luxurious hotels me and my boyfriend have ever stayed at. The room was exceptional, and the hotub and steam room were perfect. The furnishings are beautiful and done to a high standard. Richard and Lynn were really friendly and helpful, along with Lucas, who cooks exquisite meals to order, which makes you feel you've got your own personal chef. We can't wait to visit again Kirsty and Andrew xx
Stayed in August 2025
Reviewed: August 20, 2025
Ben
United KingdomNothing not to like it’s and amazing place
Absolutely stunning the photos do not do this place justice, everywhere you look it’s immaculate! We stayed at another hotel in newby bridge on the river front which was extremely disappointing for 2 nights before coming here and this hotel blew our minds!! The quality or the place, the service, the owners which are lovely people so welcoming and nothing a problem, me and my GF of 20 years have travelled all over the county to some what we thought were special places but this is THE BEST PLACE WE HAVE EVER STAYED!!! And that includes anything abroad, I cannot emphasise how good this hotel is, we had a sauna and a spa bath but next time we are getting a suite with a hot tub
Stayed in August 2025
Reviewed: August 15, 2025
Edward
United KingdomLeaving
Accommodation was excellent as were the staff. Location ideal for Windermere and Bowness. The quality of the breakfast and dinner was outstanding.
Stayed in August 2025
Reviewed: August 15, 2025
Katherine
United KingdomAbsolutely beautiful little place. The room (honey suite) was perfect - super comfy bed, stunning bathroom with spa bath and wonderful outdoor private hot tub which was so relaxing. Spotlessly clean. Location was perfect - a short 10 minute walk to either Bowness or Windermere. The staff we very friendly and keen to help.
Stayed in August 2025
Reviewed: August 14, 2025
Neil
United KingdomNothing
Everything
Stayed in August 2025
Reviewed: August 9, 2025
Darren
United KingdomCentral location between Windermere and Bowness-on-windermere. Very luxurious rooms, complimentary Prosecco whilst we went through some forms.
Stayed in August 2025
Reviewed: August 4, 2025
Dixon
United KingdomA couple of things in room, damp patch were previously a leak had occurred but left marks on ceiling and a few places were cleaners had missed marks and cobwebs
Lovely hotel, room was lovely with personal touches. Staff were very friendly and helpful
Stayed in July 2025
Reviewed: August 2, 2025
Harris
United KingdomNothing!
The location was great, centrally located for easy walking access to both Windermere and Bowness
Stayed in July 2025
Reviewed: August 1, 2025
Faye
United KingdomOutside area
Stayed in August 2025
Reviewed: July 28, 2025
John
United KingdomNothing
Outstanding . Attention to detail was A1
Stayed in July 2025
Reviewed: July 26, 2025
Amy
United Kingdomgorgeous property. facilities were excellent. clean throughout. breakfast lovely.
Stayed in July 2025
Reviewed: July 26, 2025
Paul
United KingdomLovely property, great stay. The staff were very friendly, helpful and welcoming. We received one of the best massagers we have had the lady did a great job.
Stayed in July 2025
Reviewed: July 23, 2025
Stephen
Isle of ManNothing
Had a very nice stay , the staff were fantastic .
Stayed in June 2025
Reviewed: July 23, 2025
Becky
United KingdomMe.and my partner stayed for 2 nights for my birthday,the room was lovely and clean,they put a birthday card and some chocolates on the bed for me which i thought was really nice of them,the hot tub and spa bath we.loved,they catered for our every needs,Catherine would go above and beyond for us if we asked her for anything,she was very polite and chatty which we like,location was perfect,all in all the hotel was amazing,I would definitely recommend this to anyone. Becky and Neil
Stayed in July 2025
Reviewed: July 20, 2025
Drummond
United KingdomNothing
Everything
Stayed in July 2025
Reviewed: July 15, 2025
Jenna
United Kingdomthe honey suite was absolutely gorgeous and would recommend to any couple looking for a few nights away!! the hot tub and spa bath were great. I bought rose petal which were placed on the bed on both days, I was expecting them just for our arrival but was really nice to see fresh rose petals on our second day after our room had been cleaned. every member of staff we encountered were very friendly and even willing to help us unload our luggage from the car
Stayed in July 2025
Reviewed: July 14, 2025
Lynne
United KingdomNothing
Room was spacious & spotless. Spa facilities excellent & breakfast was delicious with plenty of choice. Staff very friendly & helpful.
Stayed in June 2025
Reviewed: July 10, 2025
Yvonne
United KingdomNothing.
Overall the stay was excellent!! Spotlessly clean, luxurious, relaxing, and staff friendly and attentive. Central location and amazing and fresh breakfast ..
Stayed in July 2025
Reviewed: June 24, 2025
Carl
United KingdomNothing,lovely hotel with amazing owners and staff in a good location.
The location was perfect, and the hotel was amazing. We actually had one of the cottages, which had its own access through it's own private yard. The cottage was both beautiful and cosy and very clean. The owners are wonderful,and can't do enough for you, and the staff match the owners goodwill and drive to make the guest stay a fantastic experience. I would highly recommend this wonderful hotel to anyone. Thankyou for a wonderful stay, and to the owners and staff for making us feel so well looked after.
Stayed in May 2025
Reviewed: June 16, 2025
Neil
United KingdomNothing everything was great
All the staff were very welcoming made us feel at home rooms were immaculate big and very warm
Stayed in June 2025
Reviewed: June 15, 2025
Libby
United KingdomQuite bit of stairs to get to our top floor room but will book earlier next time 😊
Everything was great, rooms were nice, sauna, spa bath, breakfast, tv in bathroom, staff very helpful, nice to talk to, allowed to bring food in, take aways, can't fault it, area was good 👏👍
Stayed in June 2025
Rio de Janeiro, Brazil
Gorontalo, Indonesia
Sierpe, Costa Rica
Seogwipo, South Korea
Warsaw, Poland
Lerwick, UK
Agrigento, Italy
Venice, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content