Ampney Crucis, Cirencester, GL7 5RS, United Kingdom
#2 of 11 hotels in Cirencester
Guests' ChoiceBased on 1272 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.2
Staff
9.2
Value for money
8.5
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 September 2025
Kattirtzis
United KingdomNothing
Location brilliant. Breakfast fantastic, dinner great.
Stayed in August 2025
Reviewed: 3 September 2025
Shay
United KingdomOur bathroom lacked space for our vanity and cosmetic items. No place to put your wash bags. It’s not very comfortable to get organized However, manageable
Beautiful building, cozy rooms in a gorgeous surrounding Dogs friendly environment and very nice service Loved the fireplace outside space. Just lovely
Stayed in August 2025
Reviewed: 3 September 2025
Frank
United KingdomNothing
Lovely place 😊
Stayed in September 2025
Reviewed: 1 September 2025
Angela
United KingdomWe forgot that fresh milk would be delivered in the morning, so we missed out on using that ( our fault!). Such a lovely touch to give to guests.
We had a wonderful check in and an unexpected room upgrade with a beautiful view onto the countryside. There was an event happening during our stay but there was always plenty of staff around to be attentive at the bar. Our dinner was delicious and breakfast was also lovely. There was a continental breakfast option as well as being able to order hot items from the menu which were very good. The following day, we wandered by the hotel dining pods and brook, making our way to the field behind the hotel for a short walk.
Stayed in August 2025
Reviewed: 28 August 2025
Mike
United Kingdomexcellent breakfast
Stayed in August 2025
Reviewed: 24 August 2025
Jenny
United KingdomThe bar closed and nobody told us. As we were celebrating, as special occasion, we were going to have a night cap after our meal in the bar. They forgot to ring the bell and as we were in one of the dining pods outside. No member of staff informed us. Disappointing ☹️
It was comfortable and relaxed
Stayed in August 2025
Reviewed: 23 August 2025
Sarah
United KingdomThe room was underwhelming, we upgraded to king suite and were disappointed with the size, it was small and very expensive for what it was. Staff were pleasant but we were there for our Wedding, not one of them congratulated us, I feel like the experience could have been made better for us especially celebrating such an important day in our lives.
Beautiful setting and fabulous bar & restaurant, the food was excellent
Stayed in July 2025
Reviewed: 21 August 2025
Marco
ItalyA lovely and charming location, with a clean and comfortable room. The staff was incredibly nice and helpful. The restaurant was the cherry on top—absolutely superb!
Stayed in July 2025
Reviewed: 20 August 2025
Chris
United KingdomStaff weren’t overly friendly and I would expect higher levels of customer interaction and interest from them to match the decor and food standards.
Fantastic location with beautifully restored old buildings. Really high standard of decor and food.
Stayed in August 2025
Reviewed: 18 August 2025
Bonnie
United KingdomNothing
Beautiful hotel - decor super stylish and tasteful and in keeping with countryside surrounding. Comfy beds, great coffee and friendly staff. Lovely walks in the area and the breakfast was amazing. Loved it all!
Stayed in August 2025
Reviewed: 18 August 2025
James
United KingdomWe had to wait to check in as there wasn't anyone at reception.
Beautiful location and hotel! Lovely restaurant by the river.
Stayed in July 2025
Reviewed: 15 August 2025
Stanley
United KingdomNothing really, it was lovely. Could do with a fridge in rooms for milk and water.
Lovely cosy atmosphere and beautiful decor.
Stayed in August 2025
Reviewed: 14 August 2025
Robert
United KingdomThe location was lovely. The design is well thought out with lovely spaces to relax.
Stayed in August 2025
Reviewed: 14 August 2025
John
United KingdomThe only choice of bread was hard sourdough.
Welcoming and good location
Stayed in August 2025
Reviewed: 10 August 2025
Paige
United KingdomNothing, it was perfect.
The hotel was absolutely beautiful!
Stayed in August 2025
Reviewed: 8 August 2025
Luke
United KingdomOne staff member (evening hostess at reception) was quite unhelpful and disinterested
Beautiful, clean and well presented room. Plenty of amenities to hand, excellent shower.
Stayed in August 2025
Reviewed: 5 August 2025
Steven
BelgiumAmazing included breakfast. Staff went above and beyond for us.
Stayed in August 2025
Reviewed: 5 August 2025
Barbara
United KingdomThe noise from the room above.
Lovely cosy room and high levels of cleanliness throughout the property. Friendly helpful staff.
Stayed in August 2025
Reviewed: 4 August 2025
Shah
IndiaThe rooms were a tad small. The bathroom door and area can do with better privacy The fact that the party area can make the hotel rooms quite noisy, as we found out. In all fairness, the hotel had informed us in advance willing to move us, but that was not possible for us to do.
Well located, cosy and has a nice character. The area by the stream is very charming.
Stayed in July 2025
Reviewed: 28 July 2025
Julian
United KingdomNoisy when trying to sleep. Our bedroom was overlooking outdoor seating area.
Staff in the restaurant and the food was very good.
Stayed in July 2025
Reviewed: 27 July 2025
Alison
United KingdomDamp smell in the bathroom of the room we had ( Hamlet) didnt even go with windows open, poor lighting in the bedroom and bathroom to put on make up. No towel rail just hooks which may add to the dampness because towels stay damp.
The relaxed atmosphere, comfortable bed and good food in the restaurant. Lovely view and nice touches in the room e.g radio and very helpful staff. It wasnice to receive an upgrade much appreciated.
Stayed in July 2025
Reviewed: 26 July 2025
Davesaints
United KingdomLeaving
Very friendly and attentive staff.
Stayed in July 2025
Reviewed: 23 July 2025
Marijana
AustraliaStaff were lovely and accommodating, the facilities were great and the included breakfast was a great bonus! Very cosy stay.
Stayed in July 2025
Reviewed: 23 July 2025
Nicholas
United KingdomOnly criticism - loud background music. I came here partly to escape artificial noise and would love there to be no background music at all
Very healthy fresh ingredients in food
Stayed in July 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content