Free parking, close to a metro, basic breakfast comfortable room with en-suite shower all for less than £20 each a night … struggle to go wrong at this price.

Stayed in September 2025

Place a bit outdated, also room is above a pub so as expected there is a bit of noise in the evening.

Staff were absolutely fantastic, thank you Millie and the rest of the team. Food at the restaurant was also good and great value for money.

Stayed in August 2025

Breakfast included.. but only hot English breakfast on weekends so a little disappointing.

Good parking, good sized room and clean and tidy. Old building so not immaculate but ok. Excellent bar and excellent food in the pub area with reasonable prices and special discounts for guests.

Stayed in August 2025

Staircase leading to hotel rooms smell really strong urine smell. Shower was dirty and full of grime. The shower holder for shower gel came of while taking shower Not many plug sockets Floor extremely slippery when coming out shower Towels look very outdated and old. Mattress looked dirty and brown stained so looked old.

Friendly staff and customers. No trouble.

Stayed in August 2025

Very helpful staff cheap and cheerful

Stayed in August 2025

The staff were absolutely incredible. Angela upgraded me to a double room on check-in, and Dan went above and beyond. I couldn't rate my welcome higher. The room was clean, the bed was comfortable (especially the pillows!!) and the shower was hot and powerful. I also ate in the bar, a halloumi wrap and chips which was delicious. Whites Hotel is hands down the best value for money hotel I have ever stayed in.

Stayed in August 2025

Very noisy at night

Value for money

Stayed in August 2025

Bar

Ok

Stayed in August 2025

More storage space and more water pressure in shower would be helpful and a bit of general updating required. All in all an excellent hotel tho.

Good value for money, friendly and helpful staff, well equipped and spacious en-suite room provided, along with a breakfast and good value meals and a central location.

Stayed in August 2025

Door problems

Everything was decent

Stayed in August 2025

Nothing really.

Pleasant location,good access to where I needed to be.Car parking option was advantageous.Staff were helpful and courteous.

Stayed in July 2025

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Great value for money. If you want the Ritz then pay Ritz prices. Comfortable room, with everything you need. Free WiFi. Bar adjoining for drinks and food. Lovely older lady on reception. Well placed for Newcastle. Breakfast ok. Would stay again.

Stayed in August 2025

The room needed a little upgrade The bed was ok but needed changing The shower had no hot water

The reception was very good on arrival and helpful when I couldn't get any hot water in my room.

Stayed in July 2025

Downstairs toilets were poor condition

Location and friendly helpful staff

Stayed in July 2025

Nothing as such as a dislike, just good value stay.

Great value for money. Convenient location, free parking on site, bar on site doing pub grub, close to metro station. Staff were lovely from arrival to leaving. The room is a little rough around the edges but you can't knock it for the price.

Stayed in July 2025

Very poor quality rooms. Felt like a shed.

I managed to sleep.

Stayed in July 2025

I had booked a room with breakfast so was slightly disappointed to learn on arrival that the included breakfast was a breakfast box to be collected from reception, with a cooked breakfast available at a supplement. HOWEVER I should say that the Full English Breakfast for which I did pay the supplement was excellent and turned out to be good value.

A friendly and attentive welcome at check-in. Spacious and well-fitted bedroom (double room for single occupancy) and good bathroom. I took advantage of the Resident's discount on food and drink in Bar Blanc and enjoyed an excellent sirloin steak.

Stayed in July 2025

rooms were dated and areas damaged and WiFi was often slow

Staff were lovely and was convenient place

Stayed in July 2025

As long as i get my £50 back , all ok

Good for the price, breakfast included swayed it for me , nice friendly staff

Stayed in July 2025

The announcement is a little misleading as the pictures shown are of new rooms and we were given old ones. The deposit of 50 pounds was surprising, considering how old the room was. The pillows were old and thin, or old and hard. There's no air conditioning, and I'm pointing this out because we're so used to hotels having air conditioner, that we were surprised when we got to the room and there wasn't any, and I'm sure that may happen to other people as well, so that's a warning, and it was especially bad as we were in a heatwave. There's a small, dusty fan, and windows that barely opened. The WiFi is free, but only if you ask for the password. When showering, the box was small and water didn't drain as fast as it should, pooling around my feet a significant amount. The bathroom floor was also sticky. I was there with my wife, and there were two bathing towels: one of good quality, and another that was thin, small and looking run down, so we just shared the good one. One of the reasons why the hotel sounded attracting on Booking was that there was breakfast included, and when we got there, we found out breakfast was an unripe banana, a bottle of water, juice in a box, an Aldi's pain au chocolate and an oats and honey bar (in my case), and a croissant and 3 small cookies (in my wife's case), all in a bag. Overall it served its purpose (a bed to sleep in), but for the price we paid, it surely was a very disappointing and frustrating experience.

There's free WiFi and it's well-located. There's also free parking.

Stayed in June 2025

Nothing. Old facility, hopeless breakfast but great location and price

Stayed in June 2025

Decor is dated. There was a loud extractor fan outside our window that was noisy

Great location, good value hotel, don't go expecting the Ritz but 10 times better than some of the reviews on here. Check in was easy although you do need to leave a deposit (refunded the next day for me) Hotel was clean, bed was comfortable, shower was ok. Free bottled water at reception, coffee machine in foyer

Stayed in June 2025

Breakfast bag was hopeless, but plenty of cafes nearby Noisy... But did not bother me. Damage deposit. Odd system but seemed to work OK.

Good location Nice room Very clean Good price 15 min walk to city centre Bus stop outside hotel Nice bars and restaurants close by.

Stayed in June 2025

It it good value but needs updating basis rooms

Free parking accommodation clean but dated but price paid good value

Stayed in June 2025