There was no lift and our rooms were on the second floor. A receptionist offered help with our luggage, but this was not necessary as our bags were not heavy. The rooms did not have a safe, but safe keeping of items is to my understanding available at the reception. This said, the positive factors far outweigh the negative ones and I would be happy to stay at this hotel again.

The hotel is located in the city centre, within a short walk to the Cathedral and bars plus restaurants etc. Our rooms were spacious enough, the beds were comfortable and everything worked as it should. The rooms were very clean, including after we returned to them after a day out. The housekeepers did a excellent job.

Stayed in September 2025

Comfortable, quiet room. Staff friendly and good breakfast. It was easy to park the car in the hotel car park at a fare price.

Stayed in August 2025

Would have preferred to have 2 pillows each.

Fantastic location, friendly staff and great breakfast.

Stayed in August 2025

Room was next to kitchens extractor fan so quite noisy during the evening. As soon as the kitchen closed peace was restored

Central, lovely building, friendly staff

Stayed in August 2025

You had to pay for parking

The friendly staff, the room was great, clean, and the food was really great. positioned in the town centre made it easy to get to where you wanted to go.

Stayed in August 2025

no free parking but we did get a discount for parking in the car park behind the hotel. you could not reserve a parking spot so just had to hope there would be space when you arrived.

the location was good very near the centre of the town and cathedral quarter. The staff were very helpful. I enjoyed the selection of food at breakfasts.

Stayed in August 2025

everything was good

We checked in just after 6pm & were given a free upgrade to a premium room. Free soft drinks in the mini bar & a Nespresso machine Checkout was 12pm Room was quiet & comfortable on the first floor - no neighbour noise Car park was £7.50 for 24 hours with CCTV Hotel was in the city centre- could not have been better located

Stayed in August 2025

I didn't like the furnishing or lighting in the bar/restaurant - it just wasn't cosy or tempting to eat there.

I loved the proximity to the centre and the ease of parking at the rear of the hotel. The room was spacious and quiet and the bed very comfy and big. The staff were so friendly and welcoming - it makes a big difference when travelling alone ( as a woman) to feel so welcomed and my cocker spaniel was extra welcome which also eased any worries I had about bringing him. The little rear garden makes a very pretty entrance from the car park.

Stayed in August 2025

The water pressure in the shower was disappointing. Like, it was ok and the temperature stable which is half the battle, but it was a bit sad.

The lady in reception was really friendly and helpful. I also liked the generous checkout (1200) which allowed me to go out in the morning without my stuff, come back and freshen up before my train home.

Stayed in August 2025

Nothing really

Food was very nice

Stayed in August 2025

The lounge area was a bit impersonal and the restaurant was not very inviting for evening meals.

Very comfortable room and bed and a surprisingly quiet atmosphere given the very central city location. Extremely convenient for cathedral and shops. The staff were very friendly and extremely helpful.

Stayed in August 2025

More clothes hangers needed in the wardrobe.

Close to Cathedral and shopping area.

Stayed in August 2025

Decor tired could go with a spruce up.

Staff are all marvellous especially Trevor !! Looked after very well. The room was kept clean thank you .

Stayed in August 2025

Nothing of note

It had character and the location was good.

Stayed in August 2025

staff, breakfsasr, parking

Stayed in August 2025

The fire alarm went off briefly at 12.45 at night, which was stressful and quite disrupted our sleep. There was a cursory, written thanks ‘for our cooperation under our door in the morning but no explanation from the staff or recompense offered.

Lovely property, large quiet room, great breakfast

Stayed in August 2025

Bathroom was very small & not laid out well. Huge shower which was difficult to get into as gap was so narrow. Desperately needs a shelf for toiletries.

Well-appointed large room Friendly staff

Stayed in August 2025

Slightly dated bathroom, (but clean and well equipped) and roadworks outside the front entrance made crossing the road awkward

Really friendly helpful staff, lovely breakfast, nice courtyard garden, very central location, large comfortable room.

Stayed in August 2025

Rooms with air conditioning would be better.

The central location and size of the room for 1 was perfect. Parking was also welcome as Salisbury can be difficult to find at times. Breakfast was plentiful.

Stayed in July 2025

Only downside if you are in room at front of building traffic noise quite intrusive however late evening this dies down to almost nothing and we slept peacefully Stairs and no lift could be a problem to disabled guests but we managed in our eighties this is adequately pointed out when on web site

Property was period and well maintained with a good feel about it It is also right in the centre of things and only a short walk to cathedral and shops Large car park at back of hotel made life easy

Stayed in August 2025

No mattress cover on the bed

Very friendly staff. Secure parking. Very clean.

Stayed in August 2025

Hotel over run by groups breakfast was a disaster

apartments new and over speed for a short stay location excellent

Stayed in July 2025

We felt totally ripped off at the bar on the pricing. we ordered half a pint of draught beer a glass of coke and a packed of crisps. Only one third of a pint was delivered because that was how the bar served the beer, plus a bottl e of coke and the crisps. The bill was £9!! which is mor than twice the usual rate and would not have been acceptable with prior Knowledge. This soured the moment and we did not stay for lunch.

room ,breakfast. location.

Stayed in August 2025

Reception, the bar, and the dining area are uninspiring and tired. For a hotel that makes much of its history, these could be more characterful.

Its location, comfortable bedroom, staff, on site car parking.

Stayed in August 2025