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  5. Reviews of Westpoint Hotel

Reviews of Westpoint Hotel 3 stars

168-176 Sussex Gardens, Hyde Park, Westminster Borough, London, W2 1TP, United Kingdom

#791 of 1,102 hotels in London

Guests' Choice

Review score

Based on 612 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    9.2

  • Facilities

    6.7

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 31 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small room, shower was dated. View was shocking. Very small

    Bed was comfy

    Stayed in August 2025

  • Reviewed: 30 August 2025

    7.0
    Central Paddington
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    small room for 3 people noisy outside during the night

    location

    Stayed in July 2025

  • Reviewed: 29 August 2025

    6.0
    Save up a few quid if you just want a place to crash and a bit of privacy.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    You can’t have guests in your room and the shower area is very small and slippery.

    The location was exceptional! Shops and restaurants open until late hours and one block away from Paddington Station.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    My room was fine.

    Great location.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in August 2025

  • Reviewed: 28 August 2025

    7.0
    Cheap & Clean Paddington Location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room very hot (late August). Left windows open all day and night.

    Great location, 2 minutes walk from Paddington Station. Clean room, comfortable bed.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The showers didn't have water pressure

    The location and the staff

    Stayed in August 2025

  • Reviewed: 28 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was not so clean.. stained bathroom Wifi works only if you take underground room otherwise no wifi !!!

    The location is excellent close to many attractions and 3 or 4 min to metro station. staff are friendly and answer the queries.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Great location, ok for 2 nights stay near Hyde park for the price
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Corridors were missing bits of carpet, particularly outside our room door, and felt that it could have been cleaner in the corridors between rooms. Bathroom is old and shower hard to turn on. We had to ask housekeeping as we felt that if we pulled harder we would have broken it...

    Location great, luggage storage provided. Room was clean inside, window opened and desk fan provided as well. Staff helpful.

    Stayed in July 2025

  • Reviewed: 26 August 2025

    7.0
    Good value for money in a great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very hot! The entire hotel was like a rabbit warren.

    Location was great.

    Stayed in June 2025

  • Reviewed: 26 August 2025

    7.0
    The location sells this hotel.But they need to work on on their sWiFi issueshower hot water and
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The WiFi in my room never did work. My shower never produced even warm water, no matter how I turned the handle. I also booked a room for a family member who accompanied me, and she was placed in a basement room that was not a good location in the hotel.

    The location is wonderful!

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Nice place to stay in London
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is small. The breakfast is poor.

    Good location, close to Paddington station. The room is clean. The stuff is very nice.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a table or a bedside table.

    A good bit of space.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor WiFi connection

    Clean and accessible location

    Stayed in August 2025

  • Reviewed: 22 August 2025

    7.0
    Midweek Paddington Stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small shower cubicle and water pressure was very low. No fridge, after asking reception for a bucket with ice I was told I'd have to go to a local shop.

    Great location and good price for a double room near Paddington. Double bed was comfortable.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    A very good value stay in a really excellent location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Unfortunately many London buildings are not designed with heat in mind and when I was there, it was very hot. The fan in the room was inadequate and there was no way to get any cross ventilation. Was a bit concerned that for a room a few floors up, that the window opened from the bottom, perhaps a concern for parents traveling with young children

    Very comfortable beds and a nice clean room. A few minutes walk from Paddington Station

    Stayed in July 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    As it was really hot, having something to put the fan on would be

    Ideal location for London Stadium. Clean & comfortable

    Stayed in July 2025

  • Reviewed: 14 August 2025

    6.0
    Great location for fair price
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Hygiene and electricity problems. Location also lacks air conditioning in the summer. It gets quite hot in the rooms

    Location and staff were good

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Really enjoyed London but would stay somewhere else if we returned.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    The room we had was a twin room, the bathroom was tiny and it was difficult to take a shower or use the loo without leaving the door open, but it was very clean and the staff were helpful for what we needed

    Location was perfect, just round the corner from Paddington Station. Paddington area was very nice too, few pubs, coffee shops and little bars/restaurants, very clean area so felt really safe.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Great value for price in an excellent location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Room was tiny, the bed too soft for my liking. The shower door is not invented for plus size people, but it is manageable. A small fridge would have been nice, but utterly grateful for the fan provided. Hair dryer did not work.

    Location is excellent, Paddington station is a 5 minute walk, restaurants all around with wonderful variety, souvenirs available wherever you look. Staff was always kind and smiley, check in and out went smooth.

    Stayed in July 2025

  • Reviewed: 14 August 2025

    8.0
    Ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The central location was convenient, but our room faced the road, so it was noisy. Closing the window reduced the noise, but with temperatures around 30 °C and no air conditioning, keeping it closed wasn’t an option unfortunately.

    The room was clean and the bed comfortable. The reception staff were friendly, and the service was efficient, there was no waiting time. It’s a basic hotel; for example, there was only a single large bottle of shampoo/bath gel, not particularly high quality, but that’s to be expected at this price point. Overall, I think it offered really good value for money. Having read some of the other reviews, I was a bit apprehensive about what I might find, but it turned out to be fine.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    6.0
    Lift was out of service for many days
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 11 nights
    • Submitted via mobile

    N/A

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi was not working at all.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Satisfied with the stay would stay there again
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was quite basic but can’t complain for the price in that location.

    It was a good price, basic but great location, clean and the staff were friendly and helpful.

    Stayed in August 2025

Showing 1 – 25

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