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Reviews of Westbourne Lodge Birmingham

29 Fountain Road, Birmingham, B17 8NJ, United Kingdom

#2 of 73 hotels in Birmingham

Guests' Choice

Review score

Based on 56 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.6

  • Location

    8.9

  • Facilities

    9.2

  • Staff

    9.8

  • Value for money

    9.5

  • Free WiFi

    9.8

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Showing 1 – 25

  • Reviewed: 21 July 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Very warm welcome from Norma, with thoughtful touches to make my stay comfortable.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    Warm and welcoming
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 3 nights

    Nothing really, the only thing that may be an issue is the room being up two flights of stairs, which may be an issue for some.

    Great location, quiet road, no difficulty parking. Norma was very welcoming, upgraded to a double room in a quieter part of the building. A fan was provided as the nights were warm and humid. Lovely hot shower and you have a small fridge for food. Lovely sitting area outside and indoors with drinking water.

    Stayed in June 2025

  • Reviewed: 14 July 2025

    9.0
    very comfortable and easy.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Lovely host -very keen to help. Beautiful large guiet garden for sitting out for drinks or meals.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Great place. Friendly staff. Good value!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I could say is the beds aren’t very comfortable but with some softer pillows and a mattress topper it would have been just fine ☺️

    Norma was a delight! So friendly and welcoming! Made us feel right at home and was happy to tell us about local places to visit bus routes etc! Other staff were also lovely. The place was clean and homey. Great value for money! Also loved the little garden out back!

    Stayed in July 2025

  • Reviewed: 23 June 2025

    8.0
    Definitely returning
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights

    The room I was given was lovely, and I feel bad saying this, but the bed felt a bit uncomfortable. It also needed dusting. I believe it hadn't been used for a while, so it gathered a bit of dust. However, these things did not bother. I was happy with my stay.

    The location was perfect; it was in between family and the event I wanted to attend, plus the shopping centre. Norma, the owner, is ever so lovely and welcoming. She goes above and beyond to make you feel at ease. Despite being unwell, she wanted to help me settle, carried my small bag, and gave me a big room so I could do my exercises. I am not comfortable around pets, so Norma kept her dogs away, which was lovely and kind of her.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    8.0
    Very comfortable
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Only that there is no breakfast but understandable. Use of the kitchen is a bonus.

    Almost everything. Comfortable and thoughtful things included.

    Stayed in June 2025

  • Reviewed: 25 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 12 nights
    • Submitted via mobile

    Norma is a wonderful woman, she greeted me with a smile, on the first day I received a jar of coffee, a bar of fruit and yogurt, I received the main daily cleaning of the room, peace and quiet, I can use the large kitchen , the living room and garden. Norma is a caring woman, full of warmth in her facility I felt taken care of, I recommend this facility. Thank you Norma for everything I'm recommended a place.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    9.0
    It was like a home away from home.
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights

    The host was really friendly, making sure you are comfortable, giving you ample tea and coffee plus fresh milk and a few breakfast snacks.

    Stayed in April 2025

  • Reviewed: 2 May 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights

    location was good, easy to park, was clean and cosy

    Stayed in April 2025

  • Reviewed: 24 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Excellent value. Nice rooms. Lovely host.

    Stayed in March 2025

  • Reviewed: 13 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Norma was lovely Very welcoming

    Stayed in April 2025

  • Reviewed: 31 January 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Great!

    Stayed in January 2025

  • Reviewed: 19 October 2024

    8.0
    Family oriented and it feels you’re at home.
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The price is on the high side. Also it varies between the lodgers. Ours was on the most expensive side

    The owner and staff are very friendly.

    Stayed in October 2024

  • Reviewed: 3 October 2024

    8.0
    very nice and good, supportive
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 15 nights

    n/a

    good

    Stayed in October 2024

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Norma was great! Neighborhood was nice. Went for a walk and felt safe — though I was advised to walk before 9 pm. Kitchen is great. Backyard is splendid.

    Stayed in September 2024

  • Reviewed: 13 July 2024

    10
    Very comfortable stay and Norma is extremely friendly and helpful
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Friendly staff, facilities were good, lovely garden

    Stayed in July 2024

  • Reviewed: 26 June 2024

    9.0
    It’s sometime daunting staying somewhere as a single traveller. But Norma was warm and welcoming from the minute I arriv
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    It felt like a home from home, thanks to the lovely Norma.

    Stayed in June 2024

  • Reviewed: 26 May 2024

    9.0
    I had a pleasant stay in the Westbourne Lodge. I will certainly visit again.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 10 nights

    I haven’t used the launderette, so I cannot comment on that.

    Norma is a wonderful hostess. She is so friendly and helpful and always has the residents’ best interests in mind. Along with her staff, the Westbourne Lodge gives a homey vibe to travellers, especially to long time solo travellers who are homesick. Norma welcomed me at the door when I arrived, and has been so helpful during my stay. Norma’s kitchen is spacious and very well equipped, full of electrical appliances you can name. There is a lovely garden in the Lodge as well, where you can spend a great time with yourself and your dog if you have one. The Lodge is well located in a quiet neighbourhood. I could hear bird songs all day long. There is a big window in my room with a nice view of the greenery nearby. It is close to bus stops where you can travel to different areas of the city easily. I cannot speak enough about the good things about Norma and the Lodge.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Nice comfy bed. Friendly staff and.a nice kitchen I was too lazy to use.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Our stay was pleasant we met other guests in the common kitchen/ dining area. The gardens and patio out b are beauti
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    The owner and the staff at this Lodge were amazing always asking if everything was okay if we needed something. They arranged for a cab when we needed one no problem at all. Beds were comfy room was large. We booked 5 weeks before we travelled so unfortunately no main floor room was available there is no lift so if mobility is a problem might not be for you. Ask them tho if they have it they will do what they can for you.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Would definitely recommend
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 13 nights
    • Submitted via mobile

    The coin-operated laundry facilities were not good. I wish I'd used a launderette instead; it certainly would have been cheaper and more controllable.

    The location was ideal. Very close to frequent bus routes but off the main road enough to make it quieter. The host, Norma, was absolutely lovely; as were the others I met in my two week stay. The room was nice and warm and the shower was ok. The bed was comfortable.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Norma was a wonderful host…very helpful and kind.
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    .

    Cleanliness

    Stayed in March 2024

  • Reviewed: 6 December 2023

    10
    Looking for a quality spot in the centre of Brum with good people? Look no further!
    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights

    That I had to leave! I could of easily have lived here.

    Norma and the crew are incredibly hospitable, friendly and welcoming. An unassuming lodge of great quality filled with a family-like atmosphere and a warm, homely vibe. I loved my time at Normas. There's also a beautiful, big garden, which is very well kept.

    Stayed in November 2023

  • Reviewed: 3 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 12 nights
    • Submitted via mobile

    Neat and clean

    Stayed in September 2023

Showing 1 – 25

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