Perhaps clearer information about where to go if you need to speak to someone?

All of it. We had a lovely experience. The host and staff were all really lovely. We didn't know what to expect, as when booking, the description said the hotel was part of a campus.

Stayed in September 2025

Food options limited,

It was very different to what we expected, camping ground, communal living areas, room was great and spacious as was bathroom

Stayed in August 2025

The meal was too simple and plain

It’s not the kind of conventional hotel you might expect, but it was a lot of fun. The staff and fellow travellers were all very friendly, and the view was fantastic too.

Stayed in August 2025

Small double was very small and situated next to lounge and shared bathroom., both of which were used until late into night and from early morning. I also thought meals were overpriced.

Very friendly staff and clearly dog lovers. Comfortable and clean room.

Stayed in August 2025

There was a lack of showers for the size of the camp site

The access to tea 24/7 was amazing

Stayed in August 2025

A little quirky but I had a great stay

Great location. For work as quite central. And amazing location if your cycling or walking.

Stayed in August 2025

Non

All fine

Stayed in July 2025

Taxi cost us £40. Airbeds in tent were at a slope. We slipped and slid all night long.

Clubhouse was pleasant, and management was very attentive. We could not find any stay in Glasgow at the time and were forced to use this facility. We were welcomed, made at home, and fed a lovely warm bolognaise, courtesy Andrew, Francis, and the kitchen staff. Thank you very much!

Stayed in August 2025

The noise from other campers till midnight.

Loved the community you get from staying at this campsite, the staff were welcome and friendly. Bedding was changed daily and you have access to washing facilities and breakfast in the morning.

Stayed in August 2025

All ok

Nice place for us to stay

Stayed in July 2025

The meals were a little expensive in comparison to the local area, but as a not for profit- happy to support as it was a busy place with lots of help offered by staff at a moments notice❤️

Clean everywhere, tents were well set up, easily accessed and comfie airbeds with linen provided. Staff were super friendly and helpful throughout! Just a reminder to pack torches if you’re staying for just a night- it’s bare basics bed and linen only in the tents😘

Stayed in August 2025

Noisy inconsiderate family who arrived at 10.30 PM letting there kids shout and scream. Started again at 7AM no reflection on the West Highland but this family should of been placed in solitary confinement.

My second stay at West Highland Way Hotel and Accommodation. The location is stunning and the staff are also fabulous a big thank you to the guy who recommended visiting Campsie Falls ( spectacular waterfall and caves approx 15 mins away).

Stayed in August 2025

The cleanliness of the tent's should've & could've been better IMO.

Setting was beautiful, breakfast was good 👍. Staff we're helpful and friendly.

Stayed in August 2025

Cosy and comfortable

Stayed in August 2025

Not sure how it's 5 stars, very misleading. Very hard to get to with taxi, etc. must have car to drive there!

Exceptional as a campsite, but not quite the hotel as I was lead on to believe. Fantastic views, without a car just walk down the road it's fine. Decent food served.

Stayed in July 2025

Not the staffs fault but some very noisy and rude campers on our second night- luckily friendly ones outnumbered them by many. Would’ve liked more showers.

Breakfast was brilliant! A great start to the morning. Staff were great and so friendly and helpful. Facilities were fine but quite a wait for a shower in the morning and lights in 2 loos not working the first night. Loved the tea and coffee facilities- so grateful after a long 8 hour drive. Tents were fine, basic but we knew they would be. Bed comfortable. Location was amazing, so beautiful and amazing to wake up to.

Stayed in July 2025

The West Highland Hotel and Campsite offered a very relaxed, close to nature, alternative place to stay. We stayed one night in the Shepherd's hut enroute to Jura Hotel. It had a really nice vibe, friendly staff, unspoilt surrondings, in amongst the woods, walking distance to a very nice nearby Inn and convenience shop.

Stayed in July 2025

fabulous location and the staff couldn't be more helpful

Stayed in July 2025

Enjoyed my stay. Nice walls for the dogs

Stayed in July 2025

Nothing, it was a lovely stay.

The location was amazing. The staff were really helpful. I was given a larger room and an iron was provided when I needed one.

Stayed in July 2025

Nothing

Meeting fellow travellers

Stayed in July 2025

Nice home cooked meals. Highly recommend the maccaroni cheese

Stayed in July 2025

The beds were comfortable. Easy to check -in.

Stayed in July 2025

Dog friendly and lovely location. Free continental breakfast or pay a small fee for a hot roll

Stayed in July 2025