Lovely pool and hydrotherapy suite Lovely location next to the river, and the walk along the river is beautiful Good food options from the inside cafe

Stayed in September 2025

The bar area is a bit odd not many tables not many staff on.

The leisure facilities are very nice.

Stayed in August 2025

I walked to the hotel and there wasn't a footpath along the last 200m of road.

Friendly welcome, great facilities in the room and in the leisure centre, comfy bed.

Stayed in September 2025

Bit too busy with the gym/swimming

Stayed in September 2025

No smart tv in the room and no air con were the only downside but didn’t impact our stay.

Access to the gym,pool and thermal suite. Lots of on site parking available too!

Stayed in September 2025

Room rather small for a king. Bathroom also very cramped.

Overall facilities were great and staff were very friendly. Great location.

Stayed in August 2025

Nothing

Fantastic leisure facilities. Really helpful staff. The rooms stayed in was a family room (104) had a feel of being a mine suite and was brand new.

Stayed in August 2025

The breakfast was a bit basic with no much options available.

It’s an amazing environment and a lot of activities to do. There are classes which we could join.

Stayed in August 2025

Room and there charges

Swimming pool, Sauna, steam bath.

Stayed in August 2025

The bedroom was very small and extremely hot, even though we had the widow open and they did provide a fan, which we closed the window to use but with one cooled the room down. My husband and I slept too and tail as the double bed was small. I’m aware they market the room as cosy however I think this was a bit of an understatement

The staff are very friendly and helpful, the breakfast was great value.

Stayed in August 2025

The bedroom doors need 'soft closers' on them. I was woken early and awake late due to the people next door coming in and out of their room regularly

Fabulous facilities, leisure club was great

Stayed in August 2025

Car park was always too busy with leisure club visitors, maybe a designated area for hotel guests would be a good idea. Rooms were very warm and we were reluctant to open windows as on the lower ground floor and there were lots of spiders outside! The hotel did provide a fan, which was appreciated.

Our newly refurbished family room was lovely with a big comfy bed, sofa bed and lots of space. All of the staff we met were super friendly and helpful. Breakfast was delicious with plenty of options.

Stayed in July 2025

The jacuzzi ( separate to the spa) was empty for maintenance and there were several small issues with the bathroom

The Thermal spa was very nice as was the breakfast

Stayed in August 2025

Gym and steam being very busy.

Staff were nice and the location was very peaceful. The swimming pool was enjoyable and the gym was fully equipped.

Stayed in August 2025

Room was a bit small and we got a king double room 201.

Breakfast was fresh and the spa was lovely.

Stayed in August 2025

Food was not very good. I chose the so called gourmet burger and it was truly awful. I don't know why so many hotels and pubs find it I'm possible to do a decent burger. This tasted as if it had been microwaved, Dreadful I left before breakfast and so I cannot comment on that.

Room was clean and staff helpful.

Stayed in August 2025

Lovely hotel, clean. Friendly staff.

Stayed in August 2025

Sink in en-suite didn’t drain well

Clean comfortable rooms. Friendly staff

Stayed in August 2025

Room was brand new. Breakfast was brilliant as was the family room. The staff were excellent and the health club including pool, gym, sauna etc were superb.

Stayed in August 2025

Check in was 3pm we arrived from a 2 hour journey with a 2 year old at 3:30 and room wasn’t ready was disappointing we had to wait so by the time we got in a unpacked etc the kids time slot for the pool ended at 5 so felt a bit rushed

Location, family room, clean, staff, breakfast and facility

Stayed in August 2025

Rooms far too hot and fan supplied in room wasn’t good enough.

Great location and facilities

Stayed in July 2025

Breakfast disappointing, no fruit left on either morning we stayed. Just 3 yoghurts left, no muesli or granola. Cooked breakfast was lukewarm and tasteless. Towels very thin, one was ripped. Bed not particularly comfortable

Location and swimming pool. Staff were welcoming and helpful

Stayed in August 2025

No drinking water provided in the room, eveining food ok but have to pay for course individually if not charging to the room Very busy car park due to GYm and pool use by non residents.

Nice modern room good breakfast and obviously if you are into gym and pool it is on site

Stayed in August 2025

No lift. I know it's only a two storey hotel, but my wife and I found ourselves having to help an older couple with their luggage as they weren't able to carry them downstairs. No AC in the room. I'm sure this is going to be an issue with many hotels as summer temperatures rise. We barely slept, even with two fans supplied by the hotel. There is AC throughout other areas of the hotel. Surely it can be extended to the rooms.

Hotel in a nice area with lovely walks. Leisure facilities are excellent. Breakfast plentiful and tasty. Loads of parking on site. Pubs, cinemas and other activities no more than a few minutes walk from the hotel.

Stayed in August 2025