3 Castle Street, Buckingham, MK18 1BS, United Kingdom
#9 of 12 hotels in Buckingham
Guests' ChoiceBased on 815 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
9.0
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 5 September 2025
Zoe
United KingdomNice, large room. Very friendly staff. I was literally only there for a few hours to sleep so didn't look around or have breakfast but was perfect for what I needed!
Stayed in August 2025
Reviewed: 31 August 2025
Phillips
United KingdomSaggy mattress. Cooked breakfast. Bacon and mushrooms had been kept warm so long they were inedible. Scrambled eggs were far too salty and the beans were cold. There was no natural yogurt. Would go elsewhere for breakfast and have suggested this to friends who are visiting.
Relaxed atmosphere. Fairly quiet. Lots of hot water and big old fashioned bath/bathroom Pleasant, but scant, staff. Parking available.
Stayed in August 2025
Reviewed: 29 August 2025
Michael
United KingdomBit disappointed about 1 thing to do with cleaning/safety. Don’t really know how it was missed . Everything else was spot on. A very comfortable room.
Great location , good parking £ comfortable room.
Stayed in August 2025
Reviewed: 28 August 2025
Jeffrey
United KingdomRoom could be cleaner, bathroom a little dated.
Town centre location and great parking especially if there is space in the courtyard.
Stayed in August 2025
Reviewed: 26 August 2025
Simon
United KingdomBreakfast was poor, small, not very hot and black pudding was unavailable. The room and public areas were a little tired, could do with a little tlc.
Reception staff were very good and helpful. Good location central to the town.
Stayed in August 2025
Reviewed: 21 August 2025
John
United KingdomMore mature person to administrate younger staff members excellent
Dinner
Stayed in August 2025
Reviewed: 16 August 2025
David
United KingdomOur waitress was on her own at Breakfast and we had to wait 30 minutes for our hot full English. She was working very hard and was apologetic about the delay but should not have been on her own.
Upgrade to family room was appreciated especially as it was so hot.
Stayed in August 2025
Reviewed: 13 August 2025
Juliet
United KingdomWe had a comedy gold situation where we were first given keys to room and walked in on someone already in the room. Whilst this was sorted swiftly ,really shouldn’t happen for obvious reasons! Like other visitors we noticed the dirty windows ,paintwork that needs redoing etc. which is a shame as detracts from overall impression of the hotel. Breakfast really wasn’t good especially the continental option which was quite uninspiring .Fresh fruit clearly not fresh for example. Husbands cooked breakfast was good .
Location is good right in centre of Buckingham. Lovely old building. Nice duplex room with breakfast. Staff were very good , notably Sammy ( I think) who resolved room booking problem with swift upgrade. Breakfast waitress Room clean etc , air conditioning on very hot night
Stayed in August 2025
Reviewed: 10 August 2025
Chris
United KingdomNothing
Great central location. Helpful staff .
Stayed in May 2025
Reviewed: 8 August 2025
Kalifa
United KingdomN/A
The hotel was in a good location for the festival I attended. It was clean and staff were friendly.
Stayed in August 2025
Reviewed: 4 August 2025
Jeanette
United KingdomRoom wasn't up to standard for the price paid
Location, free parking
Stayed in July 2025
Reviewed: 4 August 2025
Ayesha
United KingdomThe flush on the toilet was quite weak The breakfast was disappointing
Our room was even nicer than the pictures, clean and really comfortable. The lounge area was open and spacious and the bedroom had the perfect tone for a good nights sleeps
Stayed in August 2025
Reviewed: 2 August 2025
Phil
United KingdomMore attention to detail in the rooms
The staff
Stayed in July 2025
Reviewed: 27 July 2025
Laetitia
United KingdomBreakfast was disappointing, not much choice
Nice room friendly staff
Stayed in July 2025
Reviewed: 23 July 2025
Dilawar
New ZealandNeeds air conditioning in summers. Really hot , even at night.
Very close to university
Stayed in July 2025
Reviewed: 21 July 2025
Jean
United Kingdomfridge in cupboard old and made room very hot. took 50 pounds deposit , but wouldnt be back into account for2/3 days. needs updating
bed was very comfortable.
Stayed in July 2025
Reviewed: 13 July 2025
Samanmali
United KingdomSome of the group got rooms in the old wing where the bath fittings were old and the room was very warm due to the warm weather. We could not open one window and there were many cobwebs all over the windows and even some of the doors
The staff were extremely polite and helpful
Stayed in July 2025
Reviewed: 1 July 2025
Tatiana
GermanyIn our room there was no fridge and the air conditioner did not work, so we had +27 degrees at daytime. In the room of my son of the same category there were both fridge and air conditioner. The breakfast doesn’t serve a la carte anymore. The tables in the restaurant were sticky even before we started dinner. The quality of the hotel gets worse every year (I have stayed several times since 2018), even though the price is higher than anywhere around.
Best choice if you need to be in Buckingham. The staff are friendly and helpful. There is a parking.
Stayed in June 2025
Reviewed: 26 June 2025
Emlyn
IrelandGreat food. Convenient location.
Stayed in May 2025
Reviewed: 25 June 2025
Glynis
United KingdomParking was OK in the overflow car park but maybe a little distant.
Friendly staff and a spacious bedroom
Stayed in June 2025
Reviewed: 23 June 2025
Andrew
United KingdomGreat hotel, really lovely staff, highly recommend and would definitely use again
Stayed in June 2025
Reviewed: 1 June 2025
Julie
AustraliaCan't think of anything
The staff are outstanding and the hotel itself is lovely.
Stayed in May 2025
Reviewed: 26 May 2025
Jd
United KingdomNothing
Location in historic town was great. Room was good size and clean. Restaurant was attractive and food great quality for both dinner and breakfast. Staff were well trained and friendly. Parking bays were safe.
Stayed in May 2025
Reviewed: 19 May 2025
Dave
United KingdomQuirky, character, good location
Stayed in May 2025
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