Bed was ridiculous hard. The cupboards were weird. The bathroom is a wet room

Close to where I needed to be

Stayed in July 2025

It was not very suitable for my situation. I walk with a stick so narrow staircases, slippery shower floors made me nervous. The older receptionist made me feel I was a nuisance.

Location and the younger receptionist was kind.

Stayed in June 2025

The "Shower Room" wasn't my favourite, the entire bathroom flooded when I showered. The biggest problem was the slow drain so everything stayed wet for a lot time.

Location was wonderful, far enough away that it wasn't noisy from traffic but close enough for transport.

Stayed in June 2025

The rooms were extremely small The beds were extremely hard

The location was perfect

Stayed in June 2025

When i came in from long travel from Liverpool tired 19:45 ,the staff in the reception looking lousy and lazy stinks with body odour all over that small space. He asked for my id showed my work badge, then asked you work for nhs you doctor blah blah blah, i have stomach ache cough vomit blah blah, what type of food should i eat? Huh? Im a guest who’s been tired and stressed didn’t want expect that kind of blatant question right away? We’re not in a clinic. In as much as i wanted to help the he didn’t even made sure if i was really doctor coz im not. Instead of easing and giving me a pleasant welcome ive been bombarded and felt obliged to answer his questions! He put me in room by the basement where the windows cant be locked. I have to go back to reception tell him about it which was an additional effort and stress dealing with it considering i come from long journey! Well gladly he changed my room. The toilet bowl is nasty, after you flush some bits just backflows!! The carpet have pubic hair on it sticking on my foot, im sure it wasn’t mine coz it’s so super long . Bedsheets and pillows were itchy

Location wise it’s best!

Stayed in June 2025

Bed mattress was very hard and uncomfortable didn't sleep well at all. Noise from upstairs guests kept us up too

Location and clean

Stayed in May 2025

Really small bedroom and there wasn't a shower plate, so the water would go everywhere in the bathroom. It was also too humid there. Even our room was ready, we had to pay a 10 pound fee for an early check in.

Quite centric, only a few minutes walking-distance from the Buckingham Palace. Staff was helpful and the bed was comfortable.

Stayed in May 2025

The 6 foot Single beds are wedged between walls 6 feet apart making it a cramped sleep for anyone 6” tall or greater.

Clean and quiet. Good location. Decent area.

Stayed in May 2025

Location is excellent if you need to be that end of London. I was travelling for business. The room does a job to sleep in. Very basic.

Stayed in May 2025

Mattresses were extremely hard; room was on the smaller side - it was fine for just sleeping in, but I wouldn't want to spend extended periods in there. NO BREAKFAST available (not the end of the world since it's central London! plenty of cafes/chains/supermarkets in the area)

Amazing location 10 mins from Victoria coach station; reasonable basic room suitable for a short stay. Room was pretty clean, especially the bedding and bathroom. Very quiet at night (probably depends on who your neighbours are in the hotel). Staff were very polite

Stayed in May 2025

Note the breakfast room shown in the preview image does not exist. There is no breakfast available.

Good location, friendly staff.

Stayed in April 2025

Opening the door and ir opening into the bathroom then having to go through that t open another door to the bedroom. The beds were very hard and so were the pillows, the curtains were all damaged on the back, the water didn't drain away very well after having a shower and this was a problem as the bathroom was very small leaving the floor very wet and slippery and not much room whilst having a shower and the toilet in the same place. Tv didn't work and no spoon for tea/coffee only a fork!

Location was fine for what we wanted

Stayed in April 2025

Toilet seat not securely fastened, very narrow single bed

Good location for my purposes and very good price for central London

Stayed in April 2025

Soundproofing between rooms is very poor, can hear every word of a loud voice. Luckily my neighbours were quiet.

location good for Victoria station and Vauxhall

Stayed in April 2025

Hard beds

Stayed in April 2025

We had to walk through the toilet and shower to get into the room. Only 1 towel each. Beds were hard.

The location was ideal for the Apollo theatre and Victoria tube station. Unlimited tea and coffee from communal area on the stair case. Lots of cafes and pubs close by. It was clean and tidy.

Stayed in April 2025

The night before check out, I asked if late check was possible the next morning since we weren't leaving London till 3pm. The person behind the reception desk said yes and confirmed for a noon check out. But the next morning at 10:30am someone from reception was banging on the room door and asked us to leave at normal check out time. Was only provided one small bath towel per person, and the room wasn't cleaned during our stay so we had keep the damp bath towel for both nights.

The location was great and the person who checked us in was lovely. We had arrived in London at 10am and he accommodated us by allowing us to check in early at 11am.

Stayed in April 2025

I only dislike one thing and that was I was asking from last week on daily basis will you be able to decor my room or not. You guys said yes you will but when I come here there was nothing

Stayed in April 2025

The bed was like a piece of wood (I like firm, but this was 'solid'), and the pillows were lumpy. The bathroom was nice. Easy access to Victoria station.

Stayed in March 2025

Cramped and uneven between bathroom and bedroom

Location

Stayed in March 2025

Gentleman on the front desk was rude.

Location

Stayed in March 2025

Tight doorways that’s it

The location is ideal

Stayed in March 2025

The place is really old, no soundproof wall. We can hear the snore of the occupant next to our room.

The staff are friendly, location is good. Free coffee and hot water outside our room.

Stayed in February 2025

Bed is not comfortable. The bed is not soft.

Location is very good.

Stayed in February 2025