Just the dim lighting

The scenery

Stayed in August 2025

Could not open window, cold water was hot.

Great location, excellent breakfast, nice bar, good beds, very well designed.

Stayed in August 2025

Car park charges overpriced

All very good

Stayed in August 2025

Although dog friendly- they are not allowed in the main bar area

Everything but mainly the staff - the service is exceptional

Stayed in August 2025

Breakfast wasn’t that hot but tasted nice.

Lovely room. Great view

Stayed in August 2025

There isn’t much to say about not liking the property as we loved our stay. We did have a low down room so I got woken by the bin men in the morning, however this is entirely unavoidable from the hotels perspective. I am just sensitive to bin men!

It’s an absolutely stunning building and the location is great for getting around. The staff were amazing, and even though our room was a tad late being ready for us to check in, they instantly gave us late check out and a complimentary drink in the bar (we picked two lovely cocktails). The room was spacious and gorgeously decorated, and the bathroom was a dream with gold fixtures which made it feel really luxurious. The products available in the bathroom were also really lovely. The room was stocked with everything we needed, and even had bathrobes for us to wear, which felt very nice as parents away for the night. The room had ginormous curtains in both the bathroom and the bedroom which made the room pitch black, which was ideal as our room faced out onto the road and the park. The restaurant and bar were both really enjoyable to experience, and we had breakfast in our room, with a small surcharge that the receptionist waved because we were unable to accept the late checkout offer for our room being late. There was a huge variety of food and the juices were lovely. I have to say, every member of staff I met was delightful. They were so happy to interact with, and made our stay truly memorable. The reception staff went over and above, and helped to make everything really smooth and relaxing.

Stayed in August 2025

I loved my room so much, as it had an amazing view and was so spacious! I was able to upgrade via bidding which I was pleased about. Staff were friendly and I was there for my friends wedding, so my room was an extra highlight! Breakfast was also tasty :)

Stayed in August 2025

Amazing location

Stayed in August 2025

Nothing

Location was ideal for central Cambridge, with great view over the green

Stayed in August 2025

Nothing

Everything

Stayed in August 2025

N/A

Beautiful boutique hotel in the city center of Cambridge, super close to all the amenities and restaurants that the city offers. The room was beautiful and spacious and with garden/park view. The staff was really lovely and friendly. We’ve also had breakfast and it was really good. We can’t wait to be back!

Stayed in August 2025

The carbon monoxide alarm in our room went off at 5am. They after 15% off food and drinks as hotel guests but the bar didn’t know it and we had to get reception to take it off. Breakfast was cold as the warmers had burnt out.

Location is perfect to get around Cambridge

Stayed in August 2025

The location is central but it’s next to a busy street so you couldn’t open window. The room was nice but it felt like it needed more sunlight and airflow

Central location

Stayed in July 2025

Poor directions to the room given on arrival.

Well positioned & stylish

Stayed in August 2025

Attention to detail. Friendly and professional staff. Left a lovely treat in our room for our anniversary.

Stayed in August 2025

The breakfast could be better - not a lot of options and at 09am most of the food was already finished

The room is amazing - it’s stylish, spacious and has all amenities

Stayed in July 2025

Pricey. Smaller rooms, but functional. Bar was on the high cost end of the spectrum....

Nicely presented hotel. Clean and nice atmosphere.

Stayed in July 2025

Regularly stay here when in Cambridge & love the place.

Stayed in May 2025

The push button light switches but soon got used to them

If I was to design an hotel it would be the University Arms. Attention to detail is the key

Stayed in July 2025

It is a great building, and it has been refurbished over the years. As I was familiar with the original University Arms Hotel, this Marriott hotel is a standard remake that could be found anywhere in the world.

The location is excellent. However, we had bid for an upgrade for a room with a view of the park. We paid for the upgrade, but we didn't get the view, we were at the exact opposite, overlooking a small street.

Stayed in July 2025

Daily cleaning had several shortcomings. I had to solve them myself by approaching the staff in the corridor and bringing the missing items to the room on my own. Also, the room lighting system was very confusing and not intuitive at all.

Great location and overall very pleasant stay. The staff tried to be thoughtful and gave me a room with a view over the main street, but since it was graduation season and everything was quite busy, I asked to change to a quieter room. The staff handled the request promptly and kindly.

Stayed in July 2025

Some of the staff were brilliant- others not so . Unfortunately the receptionist was unwelcoming giving the impression that she was aloof and uninterested in their role - guests should never be left standing unattended at a reception desk while two sometimes three staff stare at computer screens

A lot

Stayed in May 2025

Luggage kindly kept for me after booking out but wrong small case similar to mine was attached to my bundle! Obviously I noticed it -lucky!

Stayed in June 2025

I was disappointed that the room wasn’t as big as the one I had last time I stayed when I also booked a park view.

The room was lovely & cool on a really hot day.

Stayed in June 2025