Reviews of Union Hotel

Good location but a bit difficult to find. Quirky interior. Good sea view. Parking available..

Welcome was less than gracious no reception staff only bar staff. Booked twin room with sea view. First room provided had lovely sea view, but a double bed and a very strong smell of sewage and was on third floors up about 45 quite steep steps. Staff were mostly very friendly and found us an alternative family room with seperate beds, on a lower floor but no view and a bit noisy. Breakfast was good but lacked finesse. No milk jugs on the table etc. and staff not very attentive.

View from the bedroom. Central location.

The breakfast was a comedy sketch. All guests pre-ordered their breakfast only to be served a completely different selection of items on the plate. Guests then watched as the waitress tried to match the plate contents to the guests. We looked forward to breakfast every morning to see what would appear on our plates and whose breakfast we'd be served.

This is a traditional old hotel, with all pros and cons. The atmosphere is great, the pub on the ground floor is great with quite a variety of local beer, there might be music gigs worth attending. Small but quite clean old rooms with old ensuite bathrooms, takes you back to the old days of seafaring and fishing. Amazing share living room on the first floor! Amazing location, right in the heart of the historic core and the harbour.

It is quite old. No elevators. Not parking space guaranteed: there are 28 rooms, 11 parking spaces and a first-come first-serve policy, so it is almost certain that you will have to pay a lot at the private parking close to the hotel.

Great location close to good pubs

Bathroom not clean and general areas messy. Toilet roll holder was broken

Good location

Dated and understaffed

Nice breakfast and handy location

A little money spent on good beds would go a long way to make this facility an enjoyable stay.

It's a historic hotel, there are paintings from the 1800s showing it. Views from the window were fantastic and the furniture was in the style of the hotel. It gave ambiance to the room.

As an old place there are some inevitable maintenance problems but nothing was a deal breaker. The mattress could have been better, but not a problem for a short stay

Good breakfast friendly staff

Poor management. Booked 3 rooms only had 1 when we showed up. All 4 of us had to stay in one room the first night. The front desk is seldom open.

To stay in a historic hotel

The historic hotel is in urgent need of renovations and upgrading in every sense…

The location is great. The property is kind of run down. It has charm and was comfortable but a good clean and some sprucing up would go a long way.

Loud horrible Irish jig music in the bar kept us awake.

The location was good, amongst other restaurants and pubs, supermarket nearby and short walk to beach. Breakfast was terrific.

It’s an old pub so our expectations weren’t high. The bed was a double but it felt really small due to the bed frame at the foot end. The real problem is the floor boards, they need nailing down, it feels like people are constantly walking past the room and it’s quite annoying.

Breakfast

Room needs decorating plus new carpet

Perfect location, charming place with history and character. Helpful and friendly staff.

The bed was very uncomfortable. The room was hot (no air con or blackout blinds against the sun). The shower was quite weak.

We loved the location and the sea view from the room window Kyla from the breakfast room was wonderful polite and very pleasant

Emily in reception was dismissive stroppy,and arrogant on our arrival and every time we met her. I cannot believe how rudely, without any reasons,she behaved towards us. When we got into the room I saw crumbles, clothes tags, 1 plump pip and several cherry pips on the floor. I couldn't believe my eyes. I called the domestic who truly apologized and felt terribly embarrassed. I told her not to worry as she was sweet and apologetic. We could not take a single shower as the temperature regulator didn't work, the water was freezing cold or scalding! The bed and the floors were very creaky.

From the website I liked the hotel being in town but minutes from the sea.

Dirty, dated, floor boards sticking up and noisy when tread on. Although website did say music in bar to midnight they didn't say 'also directly opposite a teenage night club' Breakfast from 07:00 but I went down 07:30 and no staff in sight anywhere. Check in was at the pub bar so you had to wait to be served.

The staff were excellent when they were there. A young lady helped us with our bags up the stairs and a man ran our breakfast down to our car when we failed to find him earlier in the morning. The facilities need a good cleaning--cobwebs were common. But there weren't standard things in our room like a hair dryer! Also, the stairs are so steep that there should be a warning for older customers like us. Just getting up the stairs hurt my knees!

I think i covered that.

Customer service

Liked everything

That mike is the best and it was amazing

Nothing