Reviews of The Trouville Bournemouth 3 stars
Priory Road, Bournemouth, BH2 5DH, United Kingdom

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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewClean
Quite
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewStaff were friendly
Electric sockets hanging away from the wall in room 001, very strong smell of urine in the bathroom. Windows were that dirty you could barely see out of them. All in all not a great experience
Reviewed: 4 September 2025 · Stayed in July 2025
Verified reviewBeautiful reception area
You walk into a beautiful reception and enter into an outdated unclean and uncomfortable room, there is an awful smell through the corridors and my lungs suffered staying in the room, I would not stay again
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe place is lovely close to the beach, most visitors recommend your breakfast, the linen was amazing and the beds were comfortable. And the room 101 was excellent, we really enjoyed
We were given 2 rooms as a family 101 and 115. The bathroom for 115 needs renovation as soon as possible. The toilet needs a proper wash i guess some breach could do. The sink it self needs a touch as well the taps are horrible for the shower please you need to fix this.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe pool and the breakfast.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewSwimming pool and location
Dated carpets in bedroom shower power was poor Breakfast was basic no real continental option just toast and cereal, and appke / oranges in a bowl to help self, expected pastries.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in June 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewFriendly staff and helpful, communal areas looked after , pool and jacuzzi were clean and great pool a tad cold but still ok to swim. Beds were comfortable and rooms had everything we needed i.e bath , shower,kettle etc. Shower was good and hot . had a pleasant stay and would stay again Didnt eat in hotel so cant comment on food .
Rooms werent the cleanest , bathroom was alittle dirty , mirrors were really dirty in main room and was something sticky like jam on the carpet between twin beds . One of the lights didnt work aswell so lighting was poor also our key didnt work but the staff were extremely helpful and sorted it straight away.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewOption of taking a dog.
Being advised when checking out would be needing to pay for an extra day for the dog boarding when only stayed 12 hrs. 1 overnight stay and left at 6am,refused additional charge. Wasn't same staff as when checked in at 6pm day before.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation was great, room a little dated but clean and comfy
Bathroom was a bit small and dated. Very small sink and bathroom mirror light wasn't working,
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff was very helpful.
The room was a bit dated, .and the carpet stained
Dear Kester, Thank you so much for taking the time to share your feedback. We are truly grateful for your kind words about our staff, and we’re delighted to know that you found them helpful during your stay. Your appreciation means a great deal to us all here at The Trouville Bournemouth. We look forward to welcoming you back again in the future. With best regards, The Trouville Bournemouth Team
Dear Kester, Thank you so much for taking the time to share your feedback. We are truly grateful for your kind words about our staff, and we’re delighted to know that you found them helpful during your stay. Your appreciation means a great… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff the pool and the bar and breakfast
We had a room 4 disabled people which was very poor ... our bedroom window fasted the flats they could look in from 2nd floor to 4th floor .. we had no lace curtains up .. very dissapointed .. no privacy what so ever I should of got a discount for that ...
Dear Alan warrington, Thank you very much for sharing your feedback. We are so pleased to hear that you enjoyed the staff, pool, bar, and breakfast during your stay. Your kind comments are greatly appreciated by the whole team here at The Trouville Bournemouth. We look forward to welcoming you again in the future. With best regards, The Trouville Bournemouth Team
Dear Alan warrington, Thank you very much for sharing your feedback. We are so pleased to hear that you enjoyed the staff, pool, bar, and breakfast during your stay. Your kind comments are greatly appreciated by the whole team here at The … Show more
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice close location to beach and surrounding areas to visit.large room plenty of space.beds very comfortable,nice breakfast and staff very polite and helpful.swimming pool,quite warm and clean,also jacuzzi nice,though switch needs attention.nice bath and shower.plenty of hot water.cater for pets but £20 each pet per night.
Needs furniture update,floors creaking terrible in room,but apparently being renovated later this year as building a 100 yrs old.bit more cleanliness needed under beds and behind radiators.parking charged daily but better than parking elsewhere.carpark was little untidy at times.
Dear Cumbridge, Thank you so much for your lovely feedback. We are delighted to hear you enjoyed our close location to the beach, the spacious and comfortable rooms, as well as the breakfast and warm hospitality from our team. It’s also wonderful to know you made good use of our leisure facilities, including the swimming pool and jacuzzi. Your kind words mean a great deal to us all here at The Trouville Bournemouth, and we look forward to welcoming you back again soon. With best regards, The Trouville Bournemouth Team
Dear Cumbridge, Thank you so much for your lovely feedback. We are delighted to hear you enjoyed our close location to the beach, the spacious and comfortable rooms, as well as the breakfast and warm hospitality from our team. It’s also wo… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewVery run down Not clean had multiple issues
Had multiple issues, staff very unhelpful
Dear Sue, Thank you for taking the time to share your feedback. With best regards, The Trouville Bournemouth Team
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified review