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  5. Reviews of Town Hall Hotel - Shoreditch

Reviews of Town Hall Hotel - Shoreditch 5 stars

Patriot Square, Tower Hamlets, London, E2 9NF, United Kingdom

#1660 of 7,235 Holiday rentals in London

Guests' Choice

Review score

Based on 1185 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 6 September 2025

    7.0
    Lower Ground rooms to be avoided
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable pillows. Rather a gloomy small lower ground room compared to other members of the party I was with

    Nice staff and good location

    Stayed in September 2025

  • Reviewed: 3 September 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite
    • Stayed 1 night

    I didn't like the bathroom having glass instead of a wall between the bedroom and bathroom. Thankfully there was the living room to sit in for privacy.

    Room was comfortable, staff was friendly, and we enjoyed the pool. The location was nice. The building was historic and felt elegant. Our breakfast was delicious.

    Stayed in September 2025

  • Reviewed: 1 September 2025

    9.0
    Very comfortable stay and absolutely loved the pool.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    N/A

    Very friendly and knowledgeable staff. A lovely suite, conveniently located close to everything and near public transportation. Loved the pool

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    A great couples get away
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Great location, lovely room.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Great hotel, with friendly helpful staff
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Great room and great staff

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Beautiful building and decor, comfortable bed and good nights sleep but wet bathroom floor.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The en-suite bathroom/wet room didn’t work well at all. As the floor wasn’t sloped, it collected water all over it which meant wet feet when going to the toilet or sacrificing the towels to dry it.

    The building is stunning. Original parquet floors, tasteful decor and beautiful windows. The bed was large and comfortable and the apartments were well laid out.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Present airy room. Lovely building. Great location for what we wanted. Didn’t use the restaurant.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar area. The step in and out of the bathroom. My wife tripped on this and fell into the sink unit, banging her arm quite badly. No warning notice and from what I can see, the step is of no use nor purpose, it just does need to be there.

    The location. The transformation of the building. The history. The modern fell with all the elegance of the age of the property.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Great hotel with great rooms and food.
    • Leisure trip
    • Family with young children
    • Deluxe One Bedroom Suite
    • Stayed 2 nights

    Loved the interconnecting rooms. Superb breakfast.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Amazing hotel but the overall decor is slightly overused

    Stayed in May 2025

  • Reviewed: 27 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The small room for breakfast was a bit soulless. And the breakfast arrangements were very prescriptive. There were juices in a cooler in the room and we were firmly told we couldn’t help ourselves! We had pre ordered taxis for the following day for a wedding and two didn’t turn up. The reception staff didn’t seem bothered and really weren’t very helpful in attempting to call for another one. (Not everyone has an uber app!)

    Wonderful building which has been reconfigured into an excellent hotel

    Stayed in July 2025

  • Reviewed: 26 July 2025

    9.0
    Great place to stay in Bethnal Green
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Very well presented Hotel with well equipped rooms, daily room cleaning & a pool! The hotel is slightly off the main road which is nice, albeit with very close access to the underground and overground

    Stayed in June 2025

  • Reviewed: 20 July 2025

    8.0
    Great location and staff was lovely!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    No snacks/drinks in the bar although there is a close convenience store. No breakfast buffet. There was no changing room for male guests at the pool area which was a bit weird.

    Went to stay overnight to attend a concert at Tottenham and this location was perfect for us. We got early check in which was really great. Staff was lovely and helpful. Everyone was really nice. You also get a good space and you have a hob, washer/dryer, dishwasher and microwave so you can cook if you dont feel like getting takeaways.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    7.0
    Overall, it was a disappointing stay that didn’t live up to expectations—despite the staff’s efforts to help, the qualit
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    I booked a Junior Suite but was really disappointed upon arrival - the room looked nothing like the photos online and had an unpleasant musty, outdated smell. I understand that each room is individually designed, but this one simply wasn’t very nice at all. To their credit, the staff were helpful and responded quickly, upgrading me to another room. Unfortunately, even the upgraded room didn’t meet expectations given the price. There were visible scuffs and marks on the walls and furniture, the sofa had some questionable stains, and the bed was very uncomfortable - you could feel the mattress springs through the sheet. While I understand these issues aren’t the fault of the staff, being asked to pay an additional 5% service charge on top of it all did feel a little cheeky.

    The staff resolved my issue with the room and upgraded my room, which was appreciated. They were very friendly.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioning was broken in the room but they did bring us a portable fan

    A great hotel in an excellent location - 5 minutes walk from the closest tube station

    Stayed in July 2025

  • Reviewed: 30 June 2025

    8.0
    Comfortable room, great location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Not a lot of external light coming through as we were on the lower ground level. We were out most of the day so it didn't bother us too much, but may be a detractor for some

    We had a junior suite, which was much more spacious than expected! Air conditioning is good, bed was also very comfortable. We didn't use the kitchen facilities but the kitchen looked well-stocked with utensils. Lots of good coffee and food options nearby and a short walk to Bethnal Green underground station

    Stayed in June 2025

  • Reviewed: 26 June 2025

    9.0
    Chic and a fun option if you want to be in east London. Excellent value for price.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room was spacious and stylish, and the building itself is gorgeous and tastefully appointed. The staff were very friendly and kind. The pool feature makes this very unique. Close to Victoria Park for fabulous London mornings, and the best that Hackney has to offer.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    9.0
    Fantastic London hotel!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning in the room and although you could open the windows it was a little noisy.

    Characterful hotel with beautiful period features. Very bright, spacious room, individually furnished with comfortable bed and seating area. Excellent location close to the tube station. Lots of good cafes and bars within short walking distance.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice heritage Good location Close to tube

    Stayed in May 2025

  • Reviewed: 16 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower was a bit tricky to use. One of the taps was difficult to turn so adjusting the water temperature wasn’t easy and it dripped if the tap wasn’t fully turned off which again was tricky.

    Good location. The room was nicely decorated and was spacious.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    7.0
    Staff were lovely and attentive, accommodation didn’t meet the standards they set.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room was a spartan and ready for decorating. No walk in shower. Bed too small. Bathroom door wouldn’t open properly because it rubbed on the ceiling light.

    It’s a lovely building.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Lighting was dark in the hallways

    Lovely apartment set in a historical building

    Stayed in June 2025

  • Reviewed: 8 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    We loved the old building with plenty of character & the room , had a full kitchen with coffee machine & room was very spacious for London , we couldn’t use the Air Con as there was buzzing noise so had windows open , this wouldn’t matter unless you were there during a heat wave , check if your stay includes a weekend night as there could be a wedding with DJ & Band which was tricky for us after a 40 hour trip door to door from New Zealand

    Stayed in June 2025

  • Reviewed: 6 June 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The junior suite does not look like the photos and isn’t as nice as the deluxe suite

    Beautiful and clean, great location and perfect for a group. The deluxe suite was great

    Stayed in June 2025

  • Reviewed: 6 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Interesting building sympathetically restored and very comfortable and tatstefully decorated room

    Stayed in May 2025

Showing 1 – 25

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