7.2

Reviews of Acorn Lodge Hotel Gatwick & Parking 4 stars

79 Massetts Road, Horley, RH6 7EB, United Kingdom

  • Babs

    Reviewed: 5 September 2025 · Stayed in August 2025

    Verified review

    Friendly staff good location

    Room was comfy but could do with a tidy up

  • Sarah

    Reviewed: 5 September 2025 · Stayed in September 2025

    Verified review

    The staff were polite and helpful

    XS single beds 2ft 6 size, comfy mattress, pillows old and too hard, difficult to access shower due to hand sink location, even for a 55kg human. skirting and carpets very, very dusty and carpet and furniture very old. I would not recommend asthmatics use this "hotel as damp smell and musty. Fittings for usb loose. Generally run down and I woukd NOT rate this as a 4* as per write up. No blackout curtains and facing main street, very noisy and light all night due to outside lighting and traffic. Toilets in dining room stank of faeces. Disappointed and recommend spending more and book premier inn or other.

  • Mc

    Reviewed: 5 September 2025 · Stayed in September 2025

    Verified review
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  • Mesha

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review

    Easily accessible by public transportation. Very close to Gatwick airport. Facilities were adequate and clean. Bonus breakfast is included in the price.

    No elevator at the property. Makes it difficult to bring multiple bags.

  • Anonymous

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review

    Staff were very friendly and helpful, and the food was very good. The room was very clean, there were extra blankets, a hairdryer, and even a fridge. Tea, coffee, sugar, and milk, and bottles of water.

    Nothing.

  • Anonymous

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    The bathroom was clean. The bed was clean.

    I had to wait at the airport for a while before they responded to my message for a pick up. There van had a distinct smell. They were not ready to welcome me at the desk. But the room was ready. They asked me to wait in the morning for a ride back to the airport, they were late so they were going to book and uber. Then the driver came 15 minutes late. So be sure to communicate when you need to be at the airport by.

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  • Michael

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Friendly and helpful staff

    The breakfast, Very few varieties

  • 7.0 Good
    Walker

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    Very easy to get to Gatwick

  • 7.0 Good
    Lisa

    Reviewed: 1 September 2025 · Stayed in July 2025

    Verified review
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  • Debora

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Reasonable cost. Short bus ride #20 from airport. Bangladesh/ Indian restaurant on site. Recommend as food tastey.

  • 3.0 Poor
    Antonius

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Sara

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
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  • Debbie

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    I smell like a takeaway

  • Mufaddal

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Emanuel

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
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  • Tarik

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Close to the airport

    Breakfast and squeaky bed

  • Anonymous

    Reviewed: 29 August 2025 · Stayed in July 2025

    Verified review
  • Karen

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Value for money. Staff helpful

    Clean and comfortable

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  • 7.0 Good
    Samuel

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Adrian

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Macleod

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Family run

    The beds in the twin room were a little old

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  • Boukheddar

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Susanne

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    very well located for Gatwick Airport. Offers parking and shuttle for additional charge but very convenient.

    The breakfast was very average.

  • Nicola

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Bedrooms were clean and comfortable beds

    Cold shower

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  • Marcus

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The hotel was easy to find with a good sized car park. Check in was very friendly and helpful. Our room had plenty of space and there was minimal noise from inside the hotel. Excellent value for money though despite the faults.

    The road outside was surprisingly noisy and the curtains and blinds weren't enough to keep the light out, even at 3AM the room was light. Breakfast was very basic.

  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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