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  5. Reviews of The Shrubbery Hotel, Ilminster

Reviews of The Shrubbery Hotel, Ilminster 3 stars

Station Rd, Ilminster, TA19 9AR, United Kingdom

#9 of 9 hotels in Ilminster

Guests' Choice

Review score

Based on 809 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 2 September 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Single Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was a hot night and the replacement fans kindly provided did not keep the room cool enough to sleep. There was a wedding party downstairs which was loud till about 11pm.

    Breakfast was good although because there was a wedding party there was only the buffet, not the wider menu. The staff were very nice and replaced the broken fan in the room.

    Stayed in June 2025

  • Reviewed: 1 September 2025

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • Superior Queen Room with Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The shower over the bath was poor

    Stayed in August 2025

  • Reviewed: 1 September 2025

    7.0
    Lovely hotel in a beautiful town
    • Leisure trip
    • Couple
    • Superior Queen Room with Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Although clean , decor and furnishings need refurbishment in both bedroom and bathroom. Appreciate this costs money and with hospitality in the UK under threat can understand why it hasn’t been done.

    Great location and excellent on site parking. We had a queen size room so spacious. Staff were very friendly and helpful - any queries were quickly dealt with. Lovely Victorian building, full of character rather than a bland travel lodge or premier inn. Restaurant has been refurbished and was a lovely place to dine in.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    8.0
    Would stay again
    • Business trip
    • Solo traveller
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sadly there is no lift and I should have asked for ground floor accomodation.

    Good location, lovely welcome and nice size room.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast coffee.

    Great location for travel. Excellent service. Good tasting food. Excellent breakfast.Good value for money.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    9.0
    A little gem
    • Business trip
    • Solo traveller
    • Superior Queen Room with Queen Bed - Non-Smoking
    • Stayed 1 night

    Noisy road but really wasn’t too much of an issue as everything else was so good

    Staff were very friendly and helpful and the food both in the evening and breakfast was lovely. Highly recommend!

    Stayed in August 2025

  • Reviewed: 29 August 2025

    9.0
    Really good. Similar price to the chains but more character and individuality. Very good value. Staff excellent
    • Leisure trip
    • Couple
    • Standard Double Room with Two Single Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good location, plenty of parking, character, spacious room

    Stayed in August 2025

  • Reviewed: 29 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Road noisy but did not interrupt sleep as much as I thought it might.

    Room was lovely - and all of the staff was helpful, polite, and respectful. Food was really well cooked and of a good quality

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very good lovely breakfast if a little overcooked just right for a stopover

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Another lovely stay at this beautiful hotel
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 2 nights

    Only the shower

    The Hotel holds a lot of functions at weekends and you are offered the menu if you wish to eat in. Friendly Staff who are there if you need anything Good Breakfast value for money Lovely room but shower not very powerful

    Stayed in August 2025

  • Reviewed: 26 August 2025

    7.0
    Good location. Good value for money.
    • Leisure trip
    • Couple
    • Standard Double Room with Two Single Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Decor in our room slight scruffy. Thin walls meant that we heard our neighbour’s snoring loudly. Required to provide a time we were coming for breakfast the night before which seemed a bit demanding. Bar closed before 10.

    Well located. Good nights sleep. Good breakfast. Good value for money. Nice garden with good views. Common areas looked smart

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Queen Room with Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    An event Saturday night and the carpets in hallways were not cleaned until Monday. Bit dusty and cobwebs in places

    Food was excellent

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    An excellent way to break our journey and revisit this delightful town
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night

    Excellent refurbishment whilst keeping the character of the place. Very friendly manager and restaurant staff. Excellent location with ample parking. Quiet room in the back.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom could have been cleaner

    Room was good

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room unfortunately was at the front of hotel on the busy road. Okay if you are use to traffic noise.

    Staff friendly and helpful. The view at the back of hotel was lovely. Short walk to town centre.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast good,location good

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Very pleasant break
    • Leisure trip
    • Couple
    • Standard Double Room with Two Single Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pleasant and friendly comfortable

    Stayed in August 2025

  • Reviewed: 9 August 2025

    7.0
    Pleasant but overpriced stay
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The price was high for the quality. The hotel is very outdated and in need a of a major refresh. The main area was musty with a mouldy smell. The room was clean but old and musty.

    The room was very clean. The breakfast was good. Staff were friendly.

    Stayed in June 2025

  • Reviewed: 8 August 2025

    9.0
    Highly recommend
    • Leisure trip
    • Couple
    • Superior Queen Room with Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately I got locked in the bathroom, an unpleasant experience but I can't blame the hotel as it was due to something a previous occupier had done. To read the menu & info in our room you had to be able to use a QR code-not something we can do.

    This is our second 2 night stay this year. The food was excellent- can recommemd the steak & ale pie! Breakfast was lovely too. Lovely room with a view. Staff very helpful.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Pleasant place in a nice town for a short stay. Look forward to returning.
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No lift. Outdated info; said there was no lunch served on Saturdays, but turned out there was. No aircon (but no surprise in an older building).

    Location and town facilities. Some rooms with bathtub! Friendly, helpful staff. Breakfast ok.

    Stayed in July 2025

  • Reviewed: 4 August 2025

    8.0
    Very comfortable hotel surrounded with gorgeous countryside and easy access to other parts of Somerset
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Single Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast although nice was missing key elements as had run out. This was a little disappointing, as was a weekday where shops nearby would have been open to restock

    The room was spacious, quiet and comfortable. The disabled access was great for my mum.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    8.0
    Very comfortable stay to break long journey
    • Leisure trip
    • Couple
    • Superior Queen Room with Queen Bed - Non-Smoking
    • Stayed 1 night

    Good sized room, comfortable beds, lovely breakfast, very helpful and responsive staff

    Stayed in August 2025

  • Reviewed: 3 August 2025

    7.0
    Apart from that we were happy with our stay
    • Leisure trip
    • Couple
    • Standard Double Room with Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We arrived back at around 2245 and there was a used tray outside the first room as you went upstairs. I walk with a walking stick and unfortunately when we left in the morning the tray was still there, I didn’t see it, slightly tripped and stood in the food. Not great it was still outside just under 12 hrs later.

    It was in the perfect location for a wedding we attended locally

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Quiet room in great location
    • Leisure trip
    • Couple
    • Superior Queen Room with Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The room was spacious, as was the bathroom. Quiet and lovely views out of the window. Stayed in the superior queen room. Car park to the side and rear of the hotel. Took our dog. The fee was an additional £10 Restaurant on site closes at 9pm, but selection of takeaways close by.

    Stayed in August 2025

Showing 1 – 25

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