Reviews of Rose Court Hotel 3 stars

There are a lot of bet bugs! And very bad response of refunding.

Location The view

Not very clean

The hotel is outdated and needs updating especially the shower. The pictures on booking.com should be realistic as it shows a better room compared to reality.

Room, elevator, stairs, shower room.

Location

Too small room, nowhere to put a coffee cup when you sit on bed.

The person st reception was friendly and helpful.

I am sorry to say I that I was extremely dissapointed with the state of the hotel. I arrived at the hotel on Saturday 12th July around 9.30pm, entered through the main entrance into a large dark waiting-room where the reception was situated. The guy at reception was friendly and helpful. He directed me to a tiny lift, that I (5ft.3 and 47kg) and my small suitcase could just about fit into, to get to the 2nd foor. It is a beautiful old building, but I didn't expect it to be so rundown and unkempt! My room seemed ok on entering but there was an unpleasant odour, that I thought was coming through the open window. But on closing the window, the stale odour was in the room. As I looked around I began to notice grimy skirting boards that had not been cleaned for a while, dirty kettle, uncovered tea bags stuffed into a drinking glass, powdery remnants of the last guest's make-up smeared on table, the built in wardrobes (cupboards) were not suitable to hang anything in, with an old blanket folded up on a dirty floor. The bathroom was awful! It had not been properly cleaned...walls, floor, shower guard, no toilet brush, and wash basin with no plug, just a big brown hole...! I attempted to find another hotel nearby, but by then, the remaining hotels in the area were far too expensive for the remaining 9 hrs of my stay. I had no choice but to stay in that room. The saving grace was the television..I stayed up watching television, untill I could leave in the early morning! A thoroughly unpleasant experience!

Bedding. Clean, great location. Staff friendly

Stayed for 2 nights and wanted to be within short walking distance of Hyde park. Room was Extremely uncomfortable on the lower ground very hot and unable to open the window. Bathroom was in a very bad state Lino flooring lifting up, unable to turn hot water bath tap off, leaking toilet and a cockroach infestation! Rat trap was seen In The outer corridor. We were eventually offered a different room on the second floor late on the second night after refusing to stay any longer ,, this room was much better! Why would you put people on the lower ground if you know you have a problem with crawler’s and rats? Unfortunately not a pleasant experience!

Location

Stat here at your own peril. By far the worst hotel I have ever stayed in. Unfriendly. Shower didn't work. TV didn't work. Sink plug didn't work. Plug sockets red hot and fire hazard. How this hotel is still standing is beyond me!! Nothing like the photos on the website. It needs investigating.

The location is great, especially for events in Hyde Park. The bed and room were clean and tidy. The room was spacious, although elements were a little tired looking. Tea and coffee making facilities in the room which is always a bonus.

The hotel is a little tired looking and could do with an update. The lift when it works only holds 2 people. There is a spiral staircase that some may find difficult to climb. Breakfast was not provided.

Correct hotel in a very good location

Can see why it has a four. Looks a lot worse than it is. They could spice it and clean it for no money and get a solid six

My room was small but had everything I needed as a one night solo traveller. Check in was easy and quick

The towl was a yellow-ish colour, which was a bit off-putting. The bath mat was more of an outdoor mat

The staff is very very rude

The Rooms are very old and there are plugs

Location and staff were amazing

Could have done with extra fans due to the heat

The location was good

We could see past how dated the whole place was because we were only down for a gig for 2 nights. We didn’t stay in the hotel long enough to be able to comment on the rest of it but how old everything was certainly didn’t make the place feel clean or well looked after. Then we went to go to bed and all 4 beds were crawling with bed bugs. We spent an hour having to phone round different hotels in the area because there was no way we were staying there. Obviously a Friday & Saturday night stay in a London hotel so last minute wasn’t cheap. Not only did we have to change hotels at 1am we had to spend double just to be able to have a clean bed to stay in. Horrible experience in Rose Court Hotel

Comfy clean bed

No breakfast available even though it is advertised as available. Furniture and decorating needs a lot of attention. Very old

very bad rooms, Tv was broken. Washroom door handle was broken.

Spider webs on the walls and windows. The lift has spider webs.

Central

No breakfast available

I chose this because of the good location. But please do not choose only because of location, this will be your worst mistake.

Hotel is totally disgusting, I still feel sick while thinking about my stay in the hotel. It is not clean at all, a few unknown red stain on the floor and the room is very dirty and dusty. Also the dodgy lock, I did not feel safe at all in the room. I also did not have a comfortable stay and good sleep, as I felt the bed is not clean and the room is dirty and worried someone will open the door in the middle of the night. It is like in the horror film. There is also a dead cockroach in the bathroom. Furniture are also very old. The room showed on the booking.com which is not the same as what I got.

Everything was good, lovely staff.