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Reviews of Bannatyne Hotel Darlington 4 stars

Southend Avenue, Darlington, DL3 7HZ, United Kingdom

#9 of 13 hotels in Darlington

Guests' Choice

Review score

Based on 2107 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 6 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No toilet brush Poor mastic finish in bathroom

    Comfortable bed

    Stayed in September 2025

  • Reviewed: 4 September 2025

    7.0
    Practical and comfortable
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted via mobile

    Have come here 3 times over the last few years and each time the breakfast offering becomes less to the point they now charge an extra 5 pounds for porridge!! Come on

    The ease of checking in and large room

    Stayed in September 2025

  • Reviewed: 26 August 2025

    8.0
    Nice
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms and beds were small

    Nice hotel in a good location

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast we were put on a table that had people back and forth on both sides so felt like we were in the way. We were right next to the food so we’re constantly having people stood right next to us

    Comfy beds, really nice rooms

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    stay here for good access
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast was acceptable, nothing startling , furnishings require upgrade, parking was available, free , but tight

    positive location, cleanliness & polite helpful reception & late bar staff.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    7.0
    Nice people, nice room, good value.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    OK, i think you they should drop the part about having a gym and spar, it is not really there, it the other side of the city. Say you can use it, but it is not part of the hotel. I did know this when booking, but it was not very clear. Also, it sort of needs another room for just sitting in with people away from the bar, like a lounge or something like that. For me these are all minor points.

    The staff were nice, the room was nice and clean, and welcoming.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel rooms are clean ,the staff very helpful

    Stayed in July 2025

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location,very clean

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Great hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing wrong All good 👍

    Like the location. Easy to get into town.. Great hotel

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress could do with an upgrade as it was awful for my back. Needs a new shower screen as it kept leaking and water went all over the floor, i had to mop it up twice with towels.

    Location was good, it was nice, clean and staff were lovely.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Just a very nice place and location idea for shops nightlife and food
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely breakfast was really good

    Had a small issue with room wanted a bath and got shower room the staff changed this straight away excellent service very happy

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was poorly decorated and quality could have been better. Starter course from restaurant was poor value.

    Pleasant atmosphere. Garden nice. Friendly staff. Comfortable room and bathroom. Great breakfast.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Friendly hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was a little "tired"

    Lovely characterful building, spacious room, close to town centre location, cheerful, friendly staff who were very helpful. Good value. Dinner and Breakfasts delicious.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Great hotel in an upcoming vibrant town
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Getting to the hotel car park was convoluted and not not obvious

    I went to attend a wedding as the photographer . The venue has an excellent wedding package for all budgets. I was especially impressed by Charlotte- the in house wedding planner

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Bit pretentious and over-priced.
    • Leisure trip
    • Solo traveller
    • Executive Double or Twin Room
    • Stayed 3 nights

    When I arrived I drove past the hotel three times trying to find the entrance to the car park, and couldn't, so was forced to park in a side street and carry everything to the hotel. The car park is not signposted nor does it say anywhere I could find on the website that you have to put a completely different address into your GPS in order to find it. I tried phoning the hotel to ask directions but my call went unanswered. When I arrived at the hotel, the receptionist on duty on the Sunday evening was completely disinterested in the situation so the stay got off to a poor start. Apart from that, the price of meals and drinks is exorbitant. I presume the building is listed and that is why the rooms have single glazing, so there is some traffic noise.

    Spacious room. Good breakfast - poached eggs excellent. Quiet - I was not aware of anyone else being in the hotel once I was in my room. Most staff very friendly and helpful.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good breakfast. Bar and restaurant good..

    Stayed in August 2025

  • Reviewed: 8 August 2025

    7.0
    Suited its purpose
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    It was ok

    Not very impressed with breakfast. Room was ok. We only had 1 dinner.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Nice but noisy
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Doors were slamming throughout the evening and night. Not inconsiderate guests, just heavy doors! Very bright security light outside window..

    Nice room. Really comfy bed. Shower pressure was immense. Great location. I arrived mid afternoon so no problems parking. Good breakfast. Lovely staff.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    8.0
    Great location, clean, comfortable and friendly staff
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Room #27 was super hot, no air-con. A minor point but needs mentioning for summer stays

    Great location, clean and comfortable rooms, quiet. Very friendly staff.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Tricky stairscwith luggage.

    Comfortable well appointed room. Great buffet breakfast.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A seat in the room would have been good, that is, somewhere to relax other than the bed.

    Wonderfully quiet, safe and comfortable.

    Stayed in August 2025

  • Reviewed: 30 July 2025

    7.0
    A lovely hotel, great location, but room for improvement with the staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    There were times that some of the staff were unfriendly & a little abrupt. It was often a challenge to get service during breakfast or the table cleared. The bar prices were expensive.

    Great location it was nice to be able to sit outside. Brilliant shower & friendly reception staff.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    7.0
    Ok
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We were on the 3rd floor the room was very hot and the window had to be kept open but it was next to the noisy road

    Location and very good food

    Stayed in July 2025

  • Reviewed: 25 July 2025

    7.0
    not value for money
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    I would like to be put in a 'normal' twin bed room with a shower that works. The room allocated to me was for those with disabilities with extra handles on the door - that was fine, but the shower needs fixing. The big round knob to adjust volume and temperature of water would not turn and it took me 3-4 minutes to get the water to a temperature that is slightly hot, but not quite hot enough to have a relaxing shower - this is poor facility! It advertised on Booking.com that there is a gym but in fact it is 20 minutes away and with additional charges to use it. I think the information should be clearer at the outset.

    The breakfast was good. Check out was easy. There was a space to park my car on the hotel ground.

    Stayed in July 2025

Showing 1 – 25

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