243 Hagley Road, Edgbaston, Edgbaston, Birmingham, B16 9RA, United Kingdom
#73 of 73 hotels in Birmingham
Guests' ChoiceBased on 563 hotel reviews
5.0Cleanliness
5.7
Comfort
5.9
Location
6.8
Facilities
5.4
Staff
7.1
Value for money
5.7
Free WiFi
6.0
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End of dialog contentReviewed: 3 September 2025
Faisal
United KingdomHad a personal issue but staff helped the communication was good
Stayed in September 2025
Reviewed: 21 July 2025
Trevor
United KingdomLeft some property there which, when contacted, the hotel would not return and placed in storage. Despite me offering to pay for any courier fee etc.. I live 100 miles and 2hrs away! The room was also next to a boiler or plant room (only realised the morning after). The room was insanely hot.
Convenient location.
Stayed in June 2025
Reviewed: 12 July 2025
Christopher
United KingdomThe room was poorly ventilated and had a fusty smell and on what was a very hot day, no fans were available from reception but this was made worse by having the towel rail permanently on with no way to turn it down. The property itself looked more like a set of run down council flats than a hotel. When closing the curtain it began to fall off the other side of the rail and the bathroom door wouldn't close without a slam. If you are desperate for a place to sleep there's a bed and a bathroom but otherwise I'd look elsewhere.
The location is only a 5 minute drive from the city centre. The bed was comfortable and the breakfast was decent but a bit basic (£8.50 per person did seem a bit on the expensive side). The staff all seemed friendly enough but nothing special.
Stayed in July 2025
Reviewed: 5 July 2025
Jon
United KingdomRoom was hot - not made up and no fresh towels. Breakfast was below average
Location and free car park
Stayed in July 2025
Reviewed: 29 June 2025
Aisha
United Arab EmiratesI wouldnt stay here for more than 1 night. It was nice as I would like.
We need the room for a last min stay and the room was good for a shower and sleep for 1 night.
Stayed in May 2025
Reviewed: 23 June 2025
Steve
United KingdomVery basic hotel, staff were friendly, the bar had no draft beers available. Rooms were very hot. Bed a little uncomfortable. Photos of the room are not like the website.
Stayed in June 2025
Reviewed: 23 June 2025
Dave
United KingdomBar only sold cans no draught , Room was roasting no fan etc, big stain on my room carpet.
breakfast was good , booking in facilities good
Stayed in June 2025
Reviewed: 21 June 2025
M
United KingdomThey even don’t keep one bottle of water paid £2 for small bottle of water
Stayed in June 2025
Reviewed: 19 June 2025
E
United KingdomBreakfasts were appalling: inedible sausages; rubbery bacon. No non-slip mat in over-bath shower.
Stayed in June 2025
Reviewed: 12 June 2025
Angelia
United KingdomNothing. Very old style .it need alot of repais .ironing board broken .electric fire sticking out .breakfast was not that good .water didn't drain in the bath .there was a smell coming ..
Stayed in June 2025
Reviewed: 9 June 2025
Iqbal
United KingdomThe room rate was not cheap cheap, I paid £79 for a night. It felt like a council apartment, no security, no room phone, no internet. Very depressing place to stay, did not feel like a hotel.
The only good thing was the bed and mattress. I have to say I did get some sleep. Car parking, there is a plenty of it. The location is not bad either.
Stayed in June 2025
Reviewed: 8 June 2025
Angelia
United KingdomIt need modernization. The water in bath didn't drain.things were broken .the breakfast wasn't good .
Nothing
Stayed in June 2025
Reviewed: 6 June 2025
Chris
United KingdomStaff bit rude and abrupt, unhelpful at times
Nice easy to park, plenty free parking
Stayed in June 2025
Reviewed: 3 June 2025
James
United KingdomLight didn’t work, Only one sachet coffee but loads of tea bags
Car parking
Stayed in May 2025
Reviewed: 31 May 2025
Alisha
United KingdomThe room bedsheets wasn't clean 😕 and there were hair particles on the bed and stains on the sheet and dust in the corners and around the toilet
The breakfast was nice
Stayed in May 2025
Reviewed: 12 May 2025
Duncan
United KingdomDisappointed with the decor, facilities, bed and pillow Dust in certain areas of the bedroom and bed sheet had marks on it. One ceiling light not working above ironing board.
The iron and ironing board.
Stayed in May 2025
Reviewed: 4 May 2025
Raja
PakistanFacilities
Location perfect
Stayed in April 2025
Reviewed: 28 March 2025
Muyiwa
South Africathevfacr that it is separated from reception
there should be a gate for the daft of cars and customer safety
Stayed in March 2025
Reviewed: 16 December 2024
Daniel
United KingdomBed was clean but room was untidy and the bathroom heater was yellow and burnt. The curtains were hard to close and left a small area open that lead to the outside light that was on the entire night to flood thru. The breakfast was minimal and there was no bread to make toast.
Service at reception and breakfast was lovely. I was the only person there and they helped as much as possible. WiFi connected but kept cutting out so was pointless.
Stayed in December 2024
Reviewed: 12 December 2024
Mal
United KingdomHotel was tired, carpets, curtains and walls were dirty. Bedding was clean but bed was uncomfortable.
Breakfast was good.
Stayed in December 2024
Reviewed: 28 November 2024
Marie
United KingdomThe bar was not well stocked and the door from the stairs made a load noise as it closed.
The room was very basic but was totally adequate for our nights stay. The room had a tv and there was wifi.
Stayed in November 2024
Reviewed: 31 October 2024
David
United KingdomSuperficially, the room was clean, but, bits of debris were under the furniture Bedside lighting was poor No coat-hangers in the Wardrobe
It was quiet at night.
Stayed in October 2024
Reviewed: 27 October 2024
Kaur
United KingdomNo cleaning and also bathroom doors are not closing
Stayed in October 2024
Reviewed: 27 October 2024
Farida
United KingdomThe carpets and curtains in the room was very very dirty (although the carpet had been well hoovered) and had seen better days, and certainly did not reflect the photo shown above.
Breakfast had a good selection. Consisting of cooked and continental choices. Location was not bad fairly quiet. Room and ensuite bathroom was of good size. Tea/coffee making facility in the room was helpful.
Stayed in October 2024
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