The bedding was far too thick and hot. The handle on the inside of the bathroom kept coming off, even after being repaired on one occasion.

The location was excellent. Friendly helpful staff. Large room with easy chairs, a kettle and fridge. A walk-in shower and bath.

Stayed in September 2025

The stairs! No lift for luggage.

Location of hotel. Did not use facilities because we spent our time with relatives nearby.

Stayed in August 2025

no option of a breakfast but there is fruit, biscuits and a free coffee machine in reception. no fridge in your room.

great location, very clean, great staff

Stayed in August 2025

I would have liked the option of paying for a breakfast, if the facility were available.

The location is great, quiet at night but central otherwise. It’s easily accessible by city buses. The rooms are fine, quite standard for the price, and much like the images shown. No surprises there.

Stayed in August 2025

Nice location, comfortable room, fan provided on request.

Stayed in August 2025

Floorboards are creaky but who cares

I didn't catch her name, but the woman on the front desk was just a god damn delight. Take a bow, front desk woman, the world needs more of you. Comfortable hotel room, about as good as you can expect.

Stayed in August 2025

There is nothing not to like about the place that I can think off.

How clean and the whole place was and the location was perfect for either walking or access to taxis and train station.

Stayed in August 2025

No breakfast Although they do provide a coffee machine , breakfast biscuits and there's a bowl of bananas , but for the price I would have liked a breakfast

The room was large and bed was very comfortable , and the bathroom was new and modern

Stayed in August 2025

Everyone at reception was always super friendly. The room was giant in comparison to others in the price range, and the bed was comfortable and the bathroom was lovely! And overall very quiet considering the prime location.

Stayed in August 2025

Was quite expensive for what it was but it was during the Fringe. Needs some more attention to detail. Room had a bit of a smell like humidity or something. It is a very transactional place to stay - convenient to just sleep there get up and go, no frills.

Central and convenient location, comfortable bed and a big room

Stayed in August 2025

We would stay again

Good location and quiet! Lots of little extras like a coffee machine and fruit in reception.

Stayed in August 2025

No air conditioner, no elevator

The bedroom and bathroom are big, good location.

Stayed in August 2025

My room was at ground level immediate to an alleyway with many people walking past so it felt a little exposed.

Location, 24 hour concierge, clean and comfortable.

Stayed in July 2025

Location is about 12 mins walk from Waverley station which is great . The rooms are large with high ceilings and very comfortable. Staff was very friendly

Stayed in August 2025

Na

Location close to Bus station

Stayed in August 2025

I struggled to get hot water in the shower.

This place was perfect for me! The room was nice and comfy, the staff were friendly and helpful, the morning coffee service and fresh fruit made up for lack of breakfast.

Stayed in August 2025

Water temperature and pressure was not regulated well (low water pressure; temperature took very long to get warm); quite noisy as the room was close to the reception; problems having a stable Internet connection

Nice location close to Old Town, bus station and train station; helpful staff

Stayed in August 2025

No elevator. A torture for those not living on the ground floor.

Spacious with sincere staff

Stayed in July 2025

Insufficient overhead lighting in the bathroom. That’s the only issue I can think of.

Rooms were very nice. Hotel was quiet. Staff (particularly the woman at the desk) was very friendly and accommodating.

Stayed in August 2025

GREAT location!! First time in Edinburgh and walked the entire time for 3-4 days minus back to the train station as that was uphill. Many delicious eateries down every street, close to the mall, close to sites. EXCELLENT!! Room was big for our family of 4. Only thing was no ac; however, they did mention they had fans so we used those. We didn't know how the noise outside would be as we had the windows open most of the time and was quiet! Rooms were darkened with curtains as well. CAn't say enough would highly recommend!

Stayed in July 2025

Nothing

Beautiful building.

Stayed in July 2025

Check out was at 11 so we left our bags in the room whilst we went out in the morning. When we came back to the room around 1010, the cleaner was already in the room changing the bed sheets. This wasn't a huge issue but would have been if we hadn't already packed prior to going out.

Very clean and spacious room. We left our luggage at reception prior to check in and when we checked in a few hours later our bags were already in our room.

Stayed in July 2025

We were the last room in the hotel no.411. It meant a lot of steps up and down, which is was not happy about especially with luggage..

The new bathroom.

Stayed in July 2025

I rate this hotel 7 (good) but would have happily rated it 8 (very good) if the constant banging of bedroom doors, as guests came & went, was addressed. It was very annoying - especially at night! The doors need to be fitted with a simple soft close mechanism.

Location excellent. Lovely area & a short 15min walk to the train station in the city centre. I was in a single room (403) that was larger than I expected with kettle tea/coffee & nice compact en-suite/shower. Staff were very helpful & efficient at checkin/checkout & kept my bag for a couple of hours before my evening flight home.

Stayed in July 2025