The air conditioning system was temperamental.

Excellent location for ABBA Voyage, the hotel staff are professional and helpful, and late night pizzas are available.

Stayed in August 2025

Place could use an elevator.

Stayed in September 2025

Poor lightning in the bedrooms. The heating system is not straight forward . Room size is smaller than normal.

Very comfortable and clean hotel. Small bar facilities but comfortable.

Stayed in September 2025

Photos made bedrooms more plush than they were. Bed too close to wall. Bathroom fan could not be switched off.

Good location. Clean. Friendly staff and 24 hour reception. Great selection of good quality breakfast. Everything in good working order. Local maps. Bottles of water provided.

Stayed in September 2025

Very nice room, great location - if you go to see ABBA Voyage show that is :-)

Stayed in August 2025

Friendly staff Comfortable room

Stayed in September 2025

Although our room was very clean, the drains in the bathroom were very smelly. Luckily we had a small balcony so we could open the doors. Other than this the room was spotless.

Excellent position for ABBA voyage arena. Staff were very friendly.

Stayed in September 2025

Clean and friendly hotel, excellent location near to 2 train stations. The room was nice and simple with a private balcony and patio area.

Stayed in September 2025

The smell of dust at the entrance past the reception.

The location was perfect for us. It was cost-effective and decent space. The staff was extremely courteous and helpful.

Stayed in August 2025

wifi was sooooo bad, basically non-existent combined with no phone signal was annoying. also they replenished the hot chocolates we had but not the cups which was odd.

great location for queen elizabeth park and clean.

Stayed in August 2025

-

Proximity to Westfield and Stratford station, friendly staff

Stayed in August 2025

The area and people around the hotel

Nice hotel, location close to abba but around the area is a bit sketch. The hotel felt safe though

Stayed in August 2025

Room needs a bit of updating, headboard needs a revamp, shower central control temperature was the opposite to the cold and red stickers, door frame in bathroom needs a repaint, extractor fan in bathroom needs replacing. Mattress lumpy needs updating. Room is a little tight, but the balcony makes up for it.

Staff on the reception and at breakfast were super friendly and helpful. Balcony room views were amazing. Great fluffy robes, too. Breakfast plentiful, although being in London, why wasn't there british bacon? Good location and not too far to walk to train station and excellent location for Abba Voyage.

Stayed in August 2025

Nothing

Location very friendly staff clean modern rooms

Stayed in August 2025

Nothing to add here and no negatives to report.

A real hidden gem amongst the independent hotels of London. You're never quite sure what you'll get when booking a non-chain hotel but the Westbridge was excellent. Clean, secure, comfortable, excellent location and with incredibly friendly and helpful staff. Ticked all the boxes.

Stayed in August 2025

Great location for ABBA Voyage, also close to train/tube station for travelling all over London

Stayed in August 2025

Very nice hotel right beside the Stratford shopping centre, so plenty of shopping and food options nearby, and beside a major transport hub with many buses and trains/tubes going in every direction around London, a perfect spot for getting around the city fast while being more affordable then staying in Zone 1. Very comfortable bed and clean room, with a good shower and well stocked bathroom. I left my hoodie in the wardrobe in the room after checkout, and they kindly called and agreed to hold on to it for me so a relative living in London could pick it up a couple of weeks later, so top marks to the staff for helping with this. Highly recommended for a couple or friends needing a base in London for an event or to see the sights

Stayed in July 2025

We booked a standard double but was given an accessible standard room, which wasn't suitable and this was rectified quickly.

The location for our visit to All points east festival at Victoria park was good and it was only 10 minutes walk to Westfield shopping centre. The staff also decorated the bedroom with a few balloons for a birthday celebration. This was done complimentary. Which i thought was very good customer service.

Stayed in August 2025

Nothing in particular There was no flannel/facecloth available with bathroom towels

Location and quaintness . Good breakfast

Stayed in August 2025

Wi-Fi differs from area to area

Clean Variety Central location

Stayed in August 2025

Very clean, as the last room inside also very quite

Stayed in July 2025

Some staff were a bit cool

Superb location, just 5 min walk to straford town centre Very comfi bed

Stayed in August 2025

This is being very picky but the size of the bathroom The room and facilities were perfect for just one nights stay

Great location , very clean value for money and extremely helpful staff

Stayed in August 2025

Clean tidy and good sized rooms.

Whilst the hotel looks quite unkempt from the outside this is in no way representative of the interior which is stylish and exceptionally clean. If you’re going to see ABBA Voyage this is the very best hostellers to stay. It’s a single stop back to Stratford and then on to Pudding Lane again a single stop in the DLR. Great value and really convenient.

Stayed in August 2025