16 Castle Gates, Shrewsbury, SY1 2AB, United Kingdom
#22 of 23 B&Bs and Inns in Shrewsbury
Guests' ChoiceBased on 654 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
9.3
Facilities
7.5
Staff
8.8
Value for money
8.2
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 September 2025
Gregory
United KingdomFriendly staff clean room
Stayed in August 2025
Reviewed: 31 August 2025
S
United KingdomThe shower, inconsistent water temperature.
View
Stayed in August 2025
Reviewed: 30 August 2025
Liz
United KingdomWe were going to the Folk Festival so it was just perfect for us
Stayed in August 2025
Reviewed: 28 August 2025
Kevin
United KingdomBrilliant location and fantastic value for money.
Stayed in August 2025
Reviewed: 6 August 2025
Rachel
United StatesThe stairwell and rooms above the pub have a bit of a musty smell, but it is an old building so that's to be expected. I propped the window open a bit to let in a breeze to air out the room and cool it down. I was happy to find that the outside patio area right outside our window was not loud as other reviews had mentioned only a low murmur. We were on the second floor so we didn't hear any noise from inside the pub. Little bit of mildew in the shower and there was a spider that poked his head out of the cable raceway on the second night and gave me a fright, but what are you going to do right?
The hotel is conveniently situated on a main road very close to the train station. Lots of food and shops around. The check in and out process is simple and straightforward. The staff were nice. The bed was comfortable. If you go up the street just a bit there is a stairway on the left which takes you on a path around a castle and you can look down on the upstairs patio area of the pub (see photos). Its a short walk and a nice evening view of the city. The cost was a little steep for us but I think it was fair value for Shrewsbury. There is a Greggs nearby and I it was recommended to me that I try the sausage rolls. They are so delicious. I also recommend, if you have the time, a day trip to Shropshire if you enjoy gorgeous walks in nature.
Stayed in May 2025
Reviewed: 24 July 2025
Paul
United KingdomNot convinced about emergency exits from the 2nd floor, just a thought............
It was okay........
Stayed in July 2025
Reviewed: 21 July 2025
Nicole
United KingdomBathroom, dirty! Mouldy! Flooring smelt of urine.
Convenient to amenities
Stayed in July 2025
Reviewed: 18 July 2025
Gill
United KingdomLot of stairs to the top floor, Noise from beer garden due to late licence. However this was communicated by the hotel prior to arrival, and was not really a major issue for us. But just to be aware
Great location. Very hot weekend a Fan was provided in room & Bottles of water, which were appreciated
Stayed in July 2025
Reviewed: 14 July 2025
Avril
United KingdomProblem climbing stairs up to the third floor.
No breakfast. But room was adequate. Shower room was small. Just about fitted in there. Beds were clean and comfy. Great spot just up from train station and the high St for shopping.
Stayed in June 2025
Reviewed: 9 July 2025
Jen
AustraliaNeeds some minor repairs, tear in bathroom lino for instance
Close to town, convenient for stopover.
Stayed in July 2025
Reviewed: 30 June 2025
Linda
United KingdomLocation is great as its next to the train station. Staff are friendly. This was our second stay.
Stayed in June 2025
Reviewed: 19 June 2025
Mair
United KingdomThe only thing was the bathroom was very small couldnt sit properly on the toilet.and the sink was tiny it was a job to clean your teet as the glass self was in the way.
Round the corner to the train station.all the shops and nightlife few minutes walk
Stayed in June 2025
Reviewed: 10 June 2025
Navraj
United Kingdomroom was dusty, not too much but noticeable
good location, friendly staff, clean and comfortable room
Stayed in June 2025
Reviewed: 10 June 2025
Jane
United KingdomThe bed was a little on the soft side for me, it was noisy until about 11pm (Friday night) but didn't carry on too late.
Lovely old building, great location, free wifi, friendly staff
Stayed in June 2025
Reviewed: 9 June 2025
Jerry
United KingdomThe bathroom sink, Room 6, was a little small and trying to wash / shave meant water splashing on the floor, and the room was a little tired ie., a few things were in need of a little TLC, hence I can't give it top marks, but all in all it was great for what I needed. I would stay again, but 2 or 3 nights top.
The location was spot on for friends in a nearby hotel and most importantly, the railway station. It was comfortable and convenient, clean enough and was basically what I expected. I also liked that being on the top floor I didn't hear the Saturday night music being blasted out in the pub by the resident DJ. I slept very well. I only saw 2 staff all weekend, but everything was ready when I checked in. Plenty of tea bags / coffee sachets etc in the room.
Stayed in June 2025
Reviewed: 6 June 2025
Cfb
United Kingdomthe pub and corridors are very scruffy indeed worn out carpet and decorations, and the window in my room hadnt been cleaned for years, also i found the glass smooth shower tray with no rubber mat supplied a MAJOR heath risk,
i was in room 4 for 3 nights and found the hotel to be quiet throughout my stay, great possion in town ,the room and bathroom were tiny but done the job ,reasonably clean with a good shower hot water small but working TV and comfortable bed,WIFI was also good , didnt really have any contact with the staff except getting my room key so cant really comment,
Stayed in June 2025
Reviewed: 2 June 2025
Handley
United KingdomWifi acesss upstars rooms
Price location and staff.
Stayed in June 2025
Reviewed: 24 May 2025
Mcgarvey
United KingdomAccommodation while clean was looking a bit tired
Location was ideal , friendly staff and very helpful. Good beer prices .
Stayed in May 2025
Reviewed: 19 May 2025
Elizabeth
FranceThe room was a little poky, certainly wouldn’t have been big enough for two people.
Fantastic location for the station and centre of town.
Stayed in May 2025
Reviewed: 18 May 2025
Wayne
United KingdomAll fine
Great location for station and town centre
Stayed in April 2025
Reviewed: 17 May 2025
Elspeth
United KingdomThis didn't bother me too much but as the room is right above the main part of the pub and the window goes to the front of the pub, the noise at the weekends was quite loud. Not hugely an issue for me but some may find that bothersome.
The room was super comfy, the location is fantastic, it's right by the station and basically right in town. The staff were really great and I had a lovely stay!
Stayed in March 2025
Reviewed: 13 May 2025
Ian
AustraliaThe property is very old and there are 2 very steep flights of stairs with doors in between. We only had carry on size cases and were grateful that we did, as it would have been very hard to navigate the stairs with large cases. The corridors were very smelly with a dank, musty odour and the bathroom was very small. The bathroom door is a slat door, unable to be shut properly so it offers limited privacy .
We chose this property for its close proximity to the railway station. It is also close to the shopping centre and to cafes and small supermarkets. The staff were friendly, bed was comfortable and the room was clean.
Stayed in May 2025
Reviewed: 11 May 2025
Robf23
United KingdomIt was a little noisy on the first night we stayed (Friday). They had a rave on downstairs in the bar which I think was a special event. However on the Saturday, a regular weekend night, we didn't hear any noises whatsoever. It wouldn't put me off staying again.
Great location, close to town center. Room was clean & beds were comfy. Bathroom was quite small but they have done well with limited space in such a old building. Room had iron, hair dryer, small heater and kettle with accessories. And was given keys to the venue to come and go as we pleased.
Stayed in May 2025
Reviewed: 6 May 2025
David
United KingdomExcellent location Querky interesting Good range of beers and spirits
Stayed in May 2025
Königs Wusterhausen, Germany
Logje, Slovenia
Kyiv, Ukraine
Verona, Italy
Tiradentes, Brazil
Coles Bay, Australia
Tuxpan de Rodríguez Cano, Mexico
Haapsalu, Estonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content