Reviews of The Ugadale Hotel

Can't fault anything except the food. Restaurant service was very very slow and food was 6/10 at best. The hotel and rooms were lovely though

Restaurant service

Very friendly and welcoming members of staff who provided information on the local area; much appreciated. Comfortable bar and breakfast area, the breakfast being typically Scottish, which was good. Nice walk along the beach across the road!

Obviously as the hotel is located a few miles outside of Campbeltown we needed to drive the short distance into the town, so if visiting Campletown need to be aware that there is very little around the hotel.

Lovely quiet location. Traditional hotel with modern feel.

WiFi was poor on the upper floors.

The room was comfortable and had a nice powerful shower. The breakfast was good with plenty of choice. The location was good with lovely views of the sea and the golf course.

The restaurant in the hotel wasn’t open every evening and there wasn’t anywhere within the hotel to have a drink or snack in comfortable surroundings during the day. We had a problem with a mostly inedible steak in the restaurant. The serving staff said they were sorry about that but nothing was done about it. I spoke to the front of house manager the next morning and he was very apologetic and offered us a complimentary drink and dessert the next evening in the adjoining old club house next door. The housekeeping wasn’t as thorough as we would expect.

Good breakfast and location. . TV didn’t work kettle didn’t have good access to socket .Our room was not cleaned due to staff shortages . We stayed here before and our expections were high .

Location and cleanliness

We asked for an early breakfast 7am Sunday as we needed to be at the Airport for 7.30am Unfortunately we didn’t get breakfast only coffee and toast. The reception staff told us the night before it shouldn’t be a problem but it clearly was as the breakfast staff knew nothing about it. There were another 2 couples in the same situation. The room could also do with USB sockets as most hotels these days have this option. We didn’t have plugs with us and were unable to charge our phones

The staff are friendly and helpful. A continental breakfast includes a hot drinks machine, sliced bread, pastry, fresh juice and fruit, cheese, milk, yoghurt and cereal, with hot food like Lorne sausage or salmon. The rooms are clean and have complementary bottled water, tea, coffee and hot chocolate, and bath robes. Laundry service is performed to an excellent standard. The shower is beautiful like the bedroom, and has towels, some shower gel and conditioner.

The hotel is in Argyll, a remote location and difficult to reach or leave. Guests should arrange transport well in advance of their stay if they are coming from outside of Argyll or Scotland. A small airport takes passengers to and from Glasgow, and a shuttle service by land may be available. Ferry services by sea do not always operate. Those travelling in their own vehicle should prepare for a long journey. Dining is not included but may be available by reservation, or in the Old Clubhouse pub next door.

Location. Its across the road from Machrihanish Championship Course but not all rooms offer a view of the course.

The tea tray is kept in the closet and once you bring it out you can only use it on the floor.

Have visited many times and appreciate the hotel’s comfort and the warm and professional staff.

Nothing

The Victorian atmosphere , the relaxed feeling. The view onto the sea, the friendly staff. The design of the pub and great food there . Nice looking cottages to stay in

Nothing it’s as I expected

Comfort and professional

The television was very poor with picture pixilating.

Fantastic hotel in great location. Great breakfast and super comfy beds. Staff very friendly and helpful.

Nothing.

Breakfast was great. Dinner was good.

Rejected 2 rooms that were smelling of damp. Most unpleasant. 3rd room was fine but was wheelchair room on 1st floor. (Anecdotal question-how does that work in a fire when the lift can’t be used?) Was told TV won’t work under ‘certain atmospheric conditions’. I’m afraid it’s called rain and since it rained every second I was there, the TV never worked for a second either. How bizarre.

Staff were very friendly and helpful. Breakfast was good. Location is perfect if there to golf and the views are amazing.

We had a room designed for those with disabilities but could have had a far more user friendly tap with separate hot and cold taps. Also, no counter space in the toilet. No one made up rooms or refreshed towels but reception gave us fresh ones whenever we asked.

While the place isn't modern, it offers a charming atmosphere and exceptionally friendly staff that make the visit thoroughly enjoyable.

Location was very nice and staff great

Staff very busy could do with more, lack of toiletries ie no soap

Hotel very quiet

Poor eating options. Would have expected much better