Was all good

Quirky hotel, close to train station easy access, staff friendly and helpful. Not far from Buckingham Palace.

Stayed in July 2025

Great location, quiet hotel, comfortable room.

Stayed in August 2025

The way to 3rd floor without elevator

The lobby is well decorated and the bar is 🙂

Stayed in July 2025

Excellent location, quiet street with numerous cafes and restaurants nearby. Very helpful staff, Irina especially.

Stayed in August 2025

Everything was very good, clean and comfortable

Stayed in July 2025

A bit small, when working with 2 big suitcases. The A/C seemed to have a variable temp during the night... sometimes chilly, sometimes not.

Great location only 10 minutes walk, dragging suitcases, from Victoria train/underground/bus station. Comfy bed. Quiet hotel in a quiet street. Pleasant staff.

Stayed in August 2025

Rooms are very tiny and bathroom could require some renovation.

Fantastic location and great staff.

Stayed in July 2025

Location was amazing , staff were lovely and room was clean and very comfortable

Stayed in July 2025

Smaller rooms and no conditioner.

The Tophams Hotel was wonderful! The beds were very comfortable, the breakfast was pretty good for being an included, continental breakfast. The rooms were on the small side, and the price was on the high side, but apparently this is to be expected in London. I would stay here again! Excellent housekeeping.

Stayed in July 2025

Showing signs of needing some refreshment/wear and tear in the rooms - e.g curtains starting to come down, some light switches not working and so on. Some staff seemed a little bit off the ball with what they should be doing - e.g breakfast on the first day we had to go and find someone to order food/drinks as they were all hiding/chatting in the back. You pay for breakfast to be included and then have to pay extra for cooked food (wasn’t obvious at time of booking). I bit expensive for what it was, I felt. We had issues with paying for the room as the card machine didn’t take payment properly on arrival and were asked that they (potentially) double charge on exit, and would have to contact them for a refund if it did end up being the case.

Was well presented in the main lobby/public areas. Great location, near to Victoria station and many other sights. Staff were friendly albeit at times couldn’t find people if needed help.

Stayed in July 2025

Our bedroom was tired and should be advertised as a standard double not superior double as it wasn’t!

Nice bar, sitting area and dining room.

Stayed in July 2025

Would have liked the bar to have been open for evening drinks

Location Decor Breakfast Look of hotel

Stayed in May 2025

No tap to refill water bottle

Great location, beautiful building and spacious room (expected it to be smaller)

Stayed in July 2025

Said breakfast was included but it was only continental.

Was great location

Stayed in July 2025

Not enough space either side of the bed for a side table

Clean. Convenient for BST Hyde Park

Stayed in June 2025

Rooms were a little tight

Its location

Stayed in July 2025

Room was quite snug - one side of the double bed pushed up against the wall, so not great for the person sleeping on that side. Floorboards are quite creaky so there was a bit of noise from people moving around in the rooms above.

Well located for Victoria train station and walking to the area around Buckingham Palace, which was what we needed, Room was clean and comfortable with a fridge, tea/coffee making facilities and a decent hairdryer (always a rarity). Air conditioning was quite noisy but kept the room at a comfortable temperature..

Stayed in July 2025

Location was great Within walking distance to many key buildings. Very quaint hotel with a cozy comfortable feeling.

Stayed in June 2025

This is a conversion of three old properties so there are some stairs that wont suit those with mobility issues.

Comfy bed; great location, lovely fluffy towels and robes. Good Continental breakfast and discreet and helpful staff.

Stayed in July 2025

Reception staff rather off hand when we checked in. However subsequent reception team were very polite and helpful.

Good value. Great central location. Quiet. Clean.

Stayed in June 2025

We had the family room, its was cosy but comfortable. Unfortunately we didn’t have access to a balcony which would have been pleasant especially having two children who were in bed earlier than we were. There was really to sit in room apart from the bed.

Excellent location, helpful staff, clean and relaxing setting

Stayed in June 2025

Getting out of shower may be difficult for elderly guests

Lovely time spent at Tophams . After reading some reviews we didn’t know what to expect but we were more than happy with our experience. Perfect location for exploring, very friendly staff at reception and at breakfast where there was a good choice of continental breakfast and staff could not be more helpful . Will definitely return in the future

Stayed in June 2025

My bed which one side was up against the wall. Was moved to a central placed bed in another room the next day. Thank you so much😊

Staff were great. Very helpful, friendly and knowledgeable re queries we had for them.

Stayed in June 2025

Our expectation of this small boutique hotel was that it would be charming with a real personality and feel. It was nice but just lacked a bit of care and passion by the staff.

Room was a good size as was the bathroom. It was a small boutique hotel in a quite neighbourhood.

Stayed in May 2025