1 Austin Street, Tower Hamlets, London, E2 7NB, United Kingdom
#562 of 1,102 hotels in London
Guests' ChoiceBased on 1215 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.1
Staff
9.1
Value for money
8.3
Free WiFi
7.9
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End of dialog contentReviewed: 5 September 2025
Konstantins
LuxembourgBreakfast thing. You book breakfast included but then you blend to pay 7£ on top to get full breakfast
Great simple hotel. Comfy beds. Very nice staff
Stayed in September 2025
Reviewed: 1 September 2025
John
United KingdomI did not have a wi-fi connection in my room which is VERY important to me!!!
Everything was excellent apart from one thing!
Stayed in August 2025
Reviewed: 19 August 2025
Cheryl
AustraliaThe only thing, the room is a little bit small. However it's fine for a few days stay.
Very nice staff who took care booking us in without delay. A great chef who was very kind and accommodating to our needs. The room was very clean as was the bathroom. Shower was wonderful, bed was comfortable and plenty of pillows. We enjoyed our stay very much.
Stayed in August 2025
Reviewed: 17 August 2025
Salim
FranceRooms a bit small but sufficient.
The staff is very nice and helpful, fantastic location and the price is good.
Stayed in August 2025
Reviewed: 15 August 2025
Lindsey
AustraliaWe had no hot water on our second night and the WiFi stopped working - I went down to 24hr security to ask if they could fix it and he couldn’t help me. This meant I had to go and find a place with WiFi at 5.30am for work as the room had no mobile service either
Good sized room, great location and air con was great for summer
Stayed in August 2025
Reviewed: 14 August 2025
Michael
United KingdomGreat location, reasonable price and clean.
Stayed in August 2025
Reviewed: 13 August 2025
Caroline
United KingdomLot of noise from room above in the early hours so a disturbed night.
Very clean. Comfortable room. Excellent location. Good breakfast choice included in standard room fee.
Stayed in July 2025
Reviewed: 12 August 2025
Ya-ling
TaiwanThe bathroom plastic curtain is filthy
Super friendly stuff, very clean and good value. It has everything you need, eg. a hair dryer, an ironing board, a saver, a small fridge, a coffee machine and flip flops etc.
Stayed in August 2025
Reviewed: 11 August 2025
Ann
United KingdomIf anything room small but so clean,snd gapoy with everything else.
Fab hotel,lovley staff,busy chef so friendly too,felt very welcomed by all.Such a greatt stay and place to be.Lovley park across the road,close to shops and sightseeing.Hotel so close to everything,bed was so comfortsble,shower was Fabulous,room a little small but ok for us as just there to sleep,breakfast was great,a goid choice and so full,and free.Would definatley stay here again.
Stayed in August 2025
Reviewed: 8 August 2025
Zoe
United KingdomStaff were helpful and responded to messages quickly
Stayed in August 2025
Reviewed: 8 August 2025
Carl
South AfricaWifi is very bad, I ended up using my e-Sim for work. Breakfast was very basic. No ability to do late checkout. Cleaning staff make a noise when busy and linen and rubbish all over the passage.
Clean, relatively quiet, decent location, nice staff
Stayed in August 2025
Reviewed: 6 August 2025
Abeona
United KingdomThe cups at breakfast could have been larger but you did get a second helping.
I thought the room was very clean and comfortable.
Stayed in August 2025
Reviewed: 5 August 2025
Veronika
CroatiaThe staff is helpful and will answer any question. The breakfast service is quick and tasteful.
Stayed in August 2025
Reviewed: 5 August 2025
Thomas
United KingdomThe chair, too chunky
Inbound stay Whilst the room has heating and air conditioning that little added touch of a remote control tower fan was appreciated especially by me. Radio alarm clock tucked away in a drawer in case it's needed. Small fridge in room was ideal for us to cool down those soft drinks with an ice compartment also which our 10 and 12 year old boy and girl loved. Large spacious bathroom with enclosed shower over bath. Room 103 I'd like to have seen a storage area for towels and maybe a rail to help on/off toilet, I managed without these it's maybe something the hosts could consider
Stayed in July 2025
Reviewed: 5 August 2025
Thomas
United KingdomWe found the chair uncomfy and chunky for the treble room that we had (double and single bed)
Whilst the room has heating and air conditioning that little added touch of a remote control tower fan was appreciated especially by me. Radio alarm clock tucked away in a drawer in case it's needed. Small fridge in room was ideal for us to cool down those soft drinks with an ice compartment also which our 10 and 12 year old boy and girl loved. Large spacious bathroom with enclosed shower over bath. Room 103 I'd like to have seen a storage area for towels and maybe a rail to help on/off toilet, I managed without these it's maybe something the hosts could consider
Stayed in August 2025
Reviewed: 3 August 2025
Katerina
United KingdomBreakfast was not too bad, but had to wait a while for everything to be put on a table, table so little that no space for all the items. Cooked breakfast for extra £7 was not that good. Think in general that area needs an improvement, may be a buffet style so you can pick and mix as you want instead portions decided by somebody else
Cute little hotel, was a bit owerwhellmed when walked in into tiny reception,but room really spacious, pretty clean, very nice lovely lady at reception
Stayed in July 2025
Reviewed: 1 August 2025
Sean
United KingdomGreat location. Friendly staff.
Stayed in July 2025
Reviewed: 31 July 2025
Shauna
United KingdomGreat service from reception staff, good location. It has a mini fridge and complimentary breakfast. Second time we’ve stayed there and would go back again.
Stayed in July 2025
Reviewed: 28 July 2025
Grzegorz
Polandlimited small breakfast
Stayed in July 2025
Reviewed: 28 July 2025
Julia
United KingdomI think we got what we paid for. Everything was fine.
Staff were friendly, hotel spotless. Room was a good size and comfortable. Exactly what was expected.
Stayed in July 2025
Reviewed: 23 July 2025
Lukáš
SlovakiaDuring cleaning room they used my charger
Good location
Stayed in July 2025
Reviewed: 20 July 2025
Marina
BelgiumThe room is super tiny so not really recommended for a long stay. The neighborhood is super if you are into a London night out (we're a bit old for that but it was not disturbing) :)
The hotel is very well renovated and sparking clean. The elevator and the bathroom feel incredibly new and nice. The breakfast was on the the breakfast room at the base was a bit small. The staff was super nice, helpful and smiling. Perfect for a short stay, the price is very fair for London standards.
Stayed in July 2025
Reviewed: 20 July 2025
Alexandra
United KingdomNo on reception and the staff hardly spoke English.
The rooms were clean, the bed was comfy too. Great location. Proper coffee machine in the room
Stayed in July 2025
Reviewed: 18 July 2025
Steve
United KingdomThe room was very very small and noisy at night in the adjacent corridor.
Very Clean - central and great staff - tea, water and decent coffee in the room
Stayed in July 2025
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