Can be a little expensive

I like it is so close to town & the bus station. I have stayed several times & I love going to the Spa to unwind.

Stayed in September 2025

Convenient location, good facilities, friendly staff

Stayed in August 2025

It’s not to like but the rooms and furniture are getting a bit tired

The location, the leisure centre, the food and bars and the room

Stayed in August 2025

Absolutely nothing

I've been travelling to Jersey for nearly five years with work, and the Royal Yacht is always my first choice. It has everything.

Stayed in June 2025

Bathroom was tired and needing upgraded.

Great location. Nice breakfast and swimming pool.

Stayed in August 2025

Soft pillows !!!

Stayed in August 2025

The room was quite dingy and would benefit from a refresh, particularly the bathroom.

Staff were polite and attentively and the breakfast was lovely. The hotel is well located for accessing everything in St Helier.

Stayed in August 2025

Having to go home.

Bus service good,, central location, good view from our balcony, friendly staff.Breakfast good, weather 👍👍

Stayed in August 2025

Maybe show the view from the juliet balcony we probably would of chose another room.

We knew we weren't getting a balcony but didn't realise we would be looking out onto ugly back of buildings, this was the only let down as everything else was excellent.

Stayed in August 2025

carpets needs to be updated in bedroom just to modernise the room .everything else was perfect

great location ,breakfast very good ,staff very good rooms could do with new carpets .Loved the spa had an amazing massage and we loved the pool area sauna steam rooms and especially the heated beds in the relaxation area .The dressing gown and slippers proved in bedroom was such a good idea and to be able to walk down to pool in same made it all feel special The hotel location was super you could walk to everything and walk to the bus station in 5 minutes .

Stayed in August 2025

Took a long time to check in. Extremely heavy bedroom door, struggled to get in room, had to shove with shoulder to get in.

Location was great, dining room staff were very good and paid attention to detail.

Stayed in June 2025

If I had one criticism it would be that the linens on my bed were not in great shape.

Great room with plenty of space and comfortable bod. Batroom is a good size & fluffy towels & lovely toiletries. Breakfast is superb. Service is superb. Location is perfect. I've stayed here before while working locally and would stay again in a heartbeat. Nice touch to have fresh milk on demand - which arrived in minute.

Stayed in August 2025

I was given a room which appeared to be an accessible room with bars in the bathroom etc and not a separate shower. For a single night this was not an issue.

Room was big and spacious and the bed was comfortable. Breakfast was superb

Stayed in August 2025

Noisy dining area

Excellent location. Very clean.

Stayed in August 2025

Not much

Was a lovely hotel service 5 star 🌟 🌟🌟🌟🌟

Stayed in August 2025

Our only gripe would be the pillows not the most comfy.

Fantastic location for St Helier town centre, bus station short walk with excellent services to all main attractions and beaches on the island. Room spacious, immaculately clean, daily cleaning, staff helpful and friendly. Breakfast had a good variety and was very enjoyable.

Stayed in August 2025

Breakfast not the best, room decor a little jaded, paid extra for what I thought was a balcony but turned out to be a communal area.

Location is superb, resurant meals very good/outdoor dinning and evening drinks, the place to be.

Stayed in July 2025

Nothing at all

It was central to everything and very clean. The Spa and pool were fabulous! The 2 male receptionists when we arrived were very friendly and when we said we were here for our 40th wedding anniversary they had upgraded our room and covered the bed with petals! Such a lovely touch!

Stayed in July 2025

No complaints at all.

Location was excellent, and the staff were so friendly and welcoming. Spa facilities were lovely and open most of the day/night.

Stayed in July 2025

Nothing.

It’s convenient location. It’s exceptional staff.

Stayed in July 2025

Room was a little smaller than expected and looks a little tired. That said, it served our purpose.

Staff were superb, food in the main restaurant was excellent. The oysters, scallops and bass were just wow. Breakfast was superb. Many thanks for the head waitress for sorting out a table at short notice in the restaurant. Spa facilities were great.

Stayed in July 2025

All of it

Stayed in July 2025

Good location

Stayed in July 2025

The noise in the evening was very bad and at weekends went on well into midnight with music and talking just outside as people left the hotel and waitd for taxis etc.

Very nice, airy room with balcony overlooking Liberty Square. The breakfast was good but nothing special. Staff very friendly and helpful.

Stayed in July 2025