Gloomy reception. Sash window wouldn't stay open as so heavy and no wedge to keep open. Shredded carpet under tea/coffee table. No lift and we were at top so not great if climbing stairs difficult or carrying heavy suitcase although stair treads and depth very gentle fortunately. Toilet seat not firmly attached.

The hotel served the purpose of an overnight stay to see family at a price that didnt break the bank. Friendly staff.Huge bed. Nice view from room. Room clean.

Stayed in August 2025

Could do with a bit of upgrading

Central to amenities

Stayed in August 2025

The decor is very dated and could do with a little updating but this didn’t effect the comfort of the stay.

Hotel was clean, could do with a little update but for the price the location was great, staff were so friendly and helpful and the beds were really comfortable.

Stayed in August 2025

Some rooms need to be renovated. Could do with a some fixtures been screwed back. General handy man work

Old property in need of some rooms being updated.

Stayed in August 2025

N/A

The pub/hotel is a bit poorly decorated and it gives off the hostel vibe, the room it self was very clean and very comfy beds. Also given fans which were greatly appreciated

Stayed in August 2025

Best room had a tatty carpet & the whole property looked very tired. No food at all but recommendations given where to get breakfast. Noise from van woke me 6:30 1st night (Thursday) & disco the next night was loud for a while but did stop. There are no lifts. This hotel deserves a good makeover!

Great location & price. Room 1 was large with a huge bathroom. Staff were friendly & professional. Am returning next month. The building is interesting with many sets of stairs apart from the main one. An electric radiator was available in the room.

Stayed in August 2025

Very out dated needs a lot of work ,place creak paint work not great ,room was ok for family and beds comfortable not alot in room , shower leaked no disability access no lift windows were broken , no breakfast available as dont do .

Price , staff that we saw were friendly and helpful

Stayed in August 2025

Did not have breakfast

Stayed in July 2025

Room was basic. Window latch broken had to prop open with the kettle. Bathroom needed some TLC Floors are uneven and carpets are heavily stained and sticky.

Receptionist was bubbly, welcoming and extremely friendly. Coffee was available in room.

Stayed in July 2025

The hotel was quite shabby. In the room the net curtain had holes in it, no plug in the sink, decor was shabby, the lino in the bathroom was poorly laid, a knob missing in the chest of drawers and dirty marks on the bathroom door, shower was rubbish. Also as it was July time and warm the duvet was far too heavy. The staff were friendly and the location good for where we were meeting friends.

Stayed in July 2025

Could do with a bit of updating and care

Great location

Stayed in July 2025

All ok

All good

Stayed in July 2025

Window had to be wedged open with towel as latch removed

As expected for this price range

Stayed in July 2025

nice big bath

Stayed in July 2025

The decour

A bit like faulty towers,a bit shabby,but bedding and room clean. Great location ,amazing value for money

Stayed in July 2025

£20 early chacking charge

bathroom bed location staff

Stayed in July 2025

The wifi is very hit and miss, usually miss, especially if you are in a room at the back of the building. TV stations were limited. We usually get Sky, GB News etc, but this time only BBC News. Not a major problem, but perhaps they have changed supplier.

We stay here regularly as it is a great location and value for our needs. We were in Room 35, which has one of the best bathrooms. The bed was huge and comfortable. And given it overlooks the Courtyard, it was quiet at the weekend, during the week Contractors start leaving the car park about 6 am!

Stayed in July 2025

The first room we were given was claustrophobic and the shower didn't work. The receptionist moved us to the ballroom which whilst it was spacious had rather uncomfortable beds.

The location is ideal for visiting Rochester cathedral and castle. Also near bars and restaurants.

Stayed in July 2025

Being above a music venue

Decent size room and bed, had everything we needed

Stayed in July 2025

Check out was 10am (which is unusually early) they charged us £20 at 10.40am as we was late.

Great location

Stayed in July 2025

Shower

Great location great price

Stayed in July 2025

Carpet not hoovered. Bedspread clean but marked. No hairdryer. Grubby tv remote.

Comfortable bed. Nice, clean white towels. En-suite, a little worn but clean and shower was good. Quiet. Kettle with coffee and tea. Reasonable price for a Friday night given that there were events on in town.

Stayed in July 2025

A bit dated and dusty and was bird feathers and bird poo on top of wardrobe and didn't like the 10am checkout usually 11 or 12

Lovely old building lots of character, friendly staff and great location

Stayed in July 2025

Car park not good

Handy to high street

Stayed in June 2025