Reviews of The Racquet Club 3 stars
5 Chapel Street, Liverpool, L3 9AG, United Kingdom

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Reviewed: 4 September 2025 · Stayed in July 2025
Verified reviewIt was a really attractive property. The room and bathroom were large and the decor great. The staff couldn't have been more helpful.
The water was not hot enough for me. (it was not cold)
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation, style, staff. Perfect! Better than expected.
No view from room.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLove the old world look of room
Missing a handheld shower Not good when you don’t want to get your hair wet
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewNo breakfast but plenty nearby
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe hotel is crap, I paid money for nothing
The hotel is crap. I didn't like anything. I didn't see anything interesting there. Just crap.
Thank you for your comments You stayed at the hotel.. there is nothing that I can put right if we dont know what you thought was bad. We are in the heart of beautiful Liverpool with many things around us and I am sorry you didnt like anything or see anything interesting.
Thank you for your comments You stayed at the hotel.. there is nothing that I can put right if we dont know what you thought was bad. We are in the heart of beautiful Liverpool with many things around us and I am sorry you didnt like anyt… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewStaff went above and beyond for use very nice and helpful
No parking or sigh walked passed it few times lol
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 June 2025 · Stayed in May 2025
Verified reviewAbsolutely fine for what we needed.. good room for a night out in the city good location
Always think a later check out would be great for a city break
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewA lovely room with tea and coffee facilities. Nice bathroom, with fluffy towels. The bed was very comfy. It was lovely listening to the church bells in the morning from our room. The staff were very welcoming.
Nothing to dislike at all, the only downside was that we didn't have a view and looked at a wall but this wasn't a problem as we were only booed in for one night.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewNo breakfast only continental available
Dirty bed sheets not been changed from previous guests, contacted receptionist and showed them photos they agreed to get the sheets changed
I am really sorry this happened to you. The room was cleaned and bedding changed but I am sorry that the bedding wasnt to standard - we have male cleaners and therefore I can only assume the bedding must have come back from the laundry this way. We have discussed this as a team to ensure it doesnt happen again, thank you for bringing to our attention.
I am really sorry this happened to you. The room was cleaned and bedding changed but I am sorry that the bedding wasnt to standard - we have male cleaners and therefore I can only assume the bedding must have come back from the laundry this… Show more
Reviewed: 2 June 2025 · Stayed in April 2025
Verified reviewBrilliant location and beautiful room
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewVery clean, comfortable bed, staff were great
Shower curtains stuck to you 😳 opposite offices, if you wanna walk round in the nudd close the curtains. Was windy and a lot of banging and church bells going off daft a clock in the morning.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewLocation perfect
Curtains didn’t shut properly
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewGreat location close to town centre an parking lovely old building
No view only of a brick wall an no hot water
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewOver priced due to the last game of the season being on ( same as all hotels)
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewThe hotel staff were amazing and friendly. The location was good for our trip this time, the room was a good size and and had a large bathroom
Breakfast was not an option, as they had a nice dining area Continental breakfast would have been good .