7.9

Reviews of The Racquet Club 3 stars

5 Chapel Street, Liverpool, L3 9AG, United Kingdom

  • Anonymous

    Reviewed: 4 September 2025 · Stayed in July 2025

    Verified review

    It was a really attractive property. The room and bathroom were large and the decor great. The staff couldn't have been more helpful.

    The water was not hot enough for me. (it was not cold)

  • Ian

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Beverley

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • Neil

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Location, style, staff. Perfect! Better than expected.

    No view from room.

  • Mcilroy

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Paul

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Love the old world look of room

    Missing a handheld shower Not good when you don’t want to get your hair wet

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  • Ringle

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    No breakfast but plenty nearby

  • Vladimir

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    The hotel is crap, I paid money for nothing

    The hotel is crap. I didn't like anything. I didn't see anything interesting there. Just crap.

    Property response:

    Thank you for your comments You stayed at the hotel.. there is nothing that I can put right if we dont know what you thought was bad. We are in the heart of beautiful Liverpool with many things around us and I am sorry you didnt like anything or see anything interesting.

    Thank you for your comments You stayed at the hotel.. there is nothing that I can put right if we dont know what you thought was bad. We are in the heart of beautiful Liverpool with many things around us and I am sorry you didnt like anyt… Show more

    The Racquet Club
    6 August 2025
  • Alan

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Staff went above and beyond for use very nice and helpful

    No parking or sigh walked passed it few times lol

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  • 7.0 Good
    Michael

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Michael

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
  • Shannon

    Reviewed: 23 June 2025 · Stayed in May 2025

    Verified review
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  • 7.0 Good
    John

    Reviewed: 21 June 2025 · Stayed in May 2025

    Verified review
  • Lisa

    Reviewed: 11 June 2025 · Stayed in May 2025

    Verified review

    Absolutely fine for what we needed.. good room for a night out in the city good location

    Always think a later check out would be great for a city break

  • Sarah

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    A lovely room with tea and coffee facilities. Nice bathroom, with fluffy towels. The bed was very comfy. It was lovely listening to the church bells in the morning from our room. The staff were very welcoming.

    Nothing to dislike at all, the only downside was that we didn't have a view and looked at a wall but this wasn't a problem as we were only booed in for one night.

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  • 7.0 Good
    Ben

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review
  • Warren

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review

    No breakfast only continental available

    Dirty bed sheets not been changed from previous guests, contacted receptionist and showed them photos they agreed to get the sheets changed

    Property response:

    I am really sorry this happened to you. The room was cleaned and bedding changed but I am sorry that the bedding wasnt to standard - we have male cleaners and therefore I can only assume the bedding must have come back from the laundry this way. We have discussed this as a team to ensure it doesnt happen again, thank you for bringing to our attention.

    I am really sorry this happened to you. The room was cleaned and bedding changed but I am sorry that the bedding wasnt to standard - we have male cleaners and therefore I can only assume the bedding must have come back from the laundry this… Show more

    The Racquet Club
    16 June 2025
  • Kurt

    Reviewed: 2 June 2025 · Stayed in April 2025

    Verified review

    Brilliant location and beautiful room

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  • 7.0 Good
    Hayley

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    Very clean, comfortable bed, staff were great

    Shower curtains stuck to you 😳 opposite offices, if you wanna walk round in the nudd close the curtains. Was windy and a lot of banging and church bells going off daft a clock in the morning.

  • Loui

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    Location perfect

    Curtains didn’t shut properly

  • John

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review
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  • Mark

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Great location close to town centre an parking lovely old building

    No view only of a brick wall an no hot water

  • Philip

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Over priced due to the last game of the season being on ( same as all hotels)

  • Graham

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    The hotel staff were amazing and friendly. The location was good for our trip this time, the room was a good size and and had a large bathroom

    Breakfast was not an option, as they had a nice dining area Continental breakfast would have been good .

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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