2nd time staying here and was given a complimentary upgrade. Very much appreciated the gesture and extra space, however, it meant the room was right by the main road, which made it impossible to sleep due to the noise levels. From memory, the smaller rooms (the type I originally booked) are located toward the rear of the building, which made for a much more restful night. Something to keep in mind if you need to get a good nights sleep.

Excellent location, right next to Paddington, making further travel to Heathrow Airport super convenient. Room featured a very comfy bed and great shower facilities. Staff were polite and welcoming.

Stayed in August 2025

The heat. So hot in the room even with a fan and windows open.

Nice and quirky

Stayed in July 2025

Room is very small, no wardrobe. You can hear and feel underground between 06:00 and 23:00.

Location is very good, next to Paddington station. Also, walking distance to Hyde Park.

Stayed in August 2025

Room W44 is tiny. TINY. No space to hang anything, in fact no closet or drawers or fridge or anything. The black metal piping was hanging off the sink in my room. The room opposite mine was BLASTING their TV from 9pm onwards, like so loud if was affecting me being able to hear my own.

The room was ready for me hours before I had meant to check in. I had assumed I would only be allowed to drop my cases, then come back later for my room (as had been the situation before, with quite a snippy member of staff). This time after 24 hours with no sleep and a redeye flight, I was able to get a hot shower and a quick nap in my room at 12pm.

Stayed in August 2025

For me, I did not like whole check in yourself. It was a bit chaotic at points. Though I chose this place to try something new not sure I would recommend the self-checkin thing. If you do decide to go for it, checkin before you arrive onto the property.

Staff was helpful

Stayed in August 2025

No aircon in rooms

Location is excellent. Spotlessly clean. Lovely decor.

Stayed in August 2025

The rooms are a bit small. There is a faucet in the middle of the room, meaning the faucet is not in the bathroom but inside the room.

The location of the hotel is very good. It was very easy to reach the hotel. There are plenty of restaurants around. The breakfast was very nice. The beds were comfortable. The room was cleaned every day.

Stayed in August 2025

Bedroom was very small and quite hot in the evening.

Cool designed Hotel in a great location. Only thing Bedroom was very small and quite hot in the evening.

Stayed in August 2025

A bit stuffy

Proximity to transport

Stayed in August 2025

It was a little noisy at night from people outside but that can’t be helped it’s London at the end of the day!

It was literally a 2min walk coming out of Paddington station which was amazing. Lovely comfortable bed. Has a little lounge area on the 2nd floor where you can grab drinks and coffees etc. There was a little pantry where guest could help themselves to make and coffee / read a book. The staff were lovely and so polite. We were able to leave our bags till our room was ready and the same for the next day when we checked out we could leave our bags.

Stayed in August 2025

Bathroom was a bit on the small size and the room quite dark and very warm, even though there was a fan in the room, no air con unfortunately as it’s an old building. I would definitely stay here again if the price was right.

Lovely boutique hotel, room was nice and clean and bed was very comfy. Great location, Hotel was right across the road from Paddington station.

Stayed in August 2025

My only negative was the room had zero breeze. The window was open and I know the air was cold outside. But when they say London doesn’t sleep maybe they shouldn’t jack hammer at midnight.

The ambience inside was very chill and eclectic. Beautiful staircase leads up in a maze with Lou ge areas scattered throughout the levels. The rooms we small but very comfortable in the setting.

Stayed in August 2025

It was so hot in our tiny room! There was no air con & only one plug socket (in the whole room) so we had to stretch the fan chord to plug it in & then try to not trip over it when going to the toilet!! It wasn’t very comfortable.

It’s a really lovely hotel, decorated beautifully and a nice vibe.

Stayed in August 2025

No air conditioning and rooms were very hot

Great location near the train station

Stayed in August 2025

The room was a bit dated and very small. Although I did choose a small room it was impractically small and the design was tricky to be able to move about in or have any luggage.

Amazing location and very cute.

Stayed in August 2025

We were there during another heatwave and the rooms don’t have aircon. While you could cool down by having the window open and the fan blaring, sometimes having the windows open meant you could hear the loud outside noises and pigeons waking you up.

Clean, relatively comfortable, and a nice communal space. We were grateful for the water station and in an area full of chain coffee/restaurants, it was nice to have good Monmouth coffee in the coffee shop downstairs. Paddington is otherwise really well connected, close to the beautiful Little Venice, and not too far from the lovely Notting Hill.

Stayed in August 2025

Some rooms don’t have elevator access and can be a bit small but we were in there very much so it didn’t bother us!

Great location near paddington station, amazing architecture and surprisingly quite in such a busy area

Stayed in August 2025

Found the room small but that is london I suppose

Staff were excellent, friendly and efficient. Lovely the pure water dispenser available at all times. Shower was very good and the toiletries provided were of a good quality

Stayed in June 2025

We got the large room which was very small. Couldn’t wheel the suitcase round the bed as it was that tight. No air con either but we knew that.

Location

Stayed in August 2025

Closed lounge after 3pm Monday. Road and street noise (but depends on the room you get)

Stayed many times at The Pilgrim in the past. Shame they now close the bar lounge on Sun & Monday, but still great stay.

Stayed in August 2025

There were no in room tea/coffee facilities and I was not told that tea and coffee was available from pantries set up on each floor, though I found this myself on the second day of my stay. Still these pantries did not have milk, just a note to say guests should go downstairs to ask for some. It would have been a lot nicer to have in room facilities or at the very least have fridges with milk in the pantries.

It was very well located. It had character and was nicely fitted out.

Stayed in August 2025

Room very small and very hot with no air conditioning. A fan was provided. Elevator did not go to our floor so we had to carry luggage up stairs.

Breakfast menu was excellent with good service. Location very good.

Stayed in June 2025

A little bit noisy over the pub but didn’t affect us too much

Loved the atmosphere, the balcony and the location was really convenient

Stayed in May 2025

No issues. Served its purpose.

Good location to Paddington and other attractions

Stayed in July 2025